budgie desktop settings crash

[Max Wei]

Budgie desktop seems to crash every time I attempt to launch the budgie desktop settings. Attempting to launch the settings from clicking the icon and from command line yield the same result(s). I was actually able to launch and use the settings a couple of times before this issue started occurring.
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ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: Budgie:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-04-02 (63 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Package: budgie-desktop 10.4+git20180830.02.f2dbc215fdb-0+10.5ubuntu1 [origin: LP-PPA-ubuntubudgie-backports]
PackageArchitecture: all
Tags: bionic third-party-packages
Uname: Linux 5.0.1-surface-linux-surface x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: Budgie:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-04-02 (63 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Package: budgie-desktop 10.4+git20180830.02.f2dbc215fdb-0+10.5ubuntu1 [origin: LP-PPA-ubuntubudgie-backports]
PackageArchitecture: all
Tags: bionic third-party-packages
Uname: Linux 5.0.1-surface-linux-surface x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True

[fossfreedom (fossfreedom)]

What is your UB version?

Have you recently installed/removed any software such as Nautilus?

[Max Wei (mwei19)]

I am currently running Ubuntu 18.04.2 LTS.
I did recently remove the default ubuntu desktop environment as I just installed the budgie desktop and want to clear up some space but Nautilus is still installed.
"nautilus is already the newest version (1:3.26.4-0~ubuntu18.04.4)"

[fossfreedom (fossfreedom)]

and what is the error when you run

    budgie-desktop-settings

from the command line?

[Max Wei (mwei19)]

The command line does not show any error(s) or messages when executing the command but the desktop crashed and came back up really quickly.

[Max Wei (mwei19)]

A _usr_bin_budgie-panel.1000.crash was generated in the /var/crash directory.

[fossfreedom (fossfreedom)]

sounds like you have removed more than you think you have.

Try reinstalling budgie desktop

    sudo apt install --reinstall budgie-desktop budgie-core libbudgietheme0 libraven0 libbudgie-plugin0

reboot --

[Max Wei (mwei19)]

just tried reinstalling with the command you have provided, no avail. This time running the budgie desktop settings actually restarted the desktop and kicked me out to the login screen.

[fossfreedom (fossfreedom)]

I need to know exactly what you did to remove the original ubuntu desktop environment. Budgie shares many components with the default environment and uninstalling something it needs will cause crashes such as you are observing.

[Max Wei (mwei19)]

gotcha and makes sense.
I basically ran the commands:

sudo apt-get remove --purge gdm*

I also ran:

sudo apt purge ubuntu-desktop -y && sudo apt autoremove -y && sudo apt autoclean

but it did not do/remove anything.

[fossfreedom (fossfreedom)]

Please ensure you install budgie-desktop-environment

Un's meta package ubuntu-budgie-desktop is also recommended

[Max Wei (mwei19)]

budgie-desktop-environment is already the newest version (0.9.9ubuntu1).

ubuntu-budgie-desktop is already the newest version (0.32).

[fossfreedom (fossfreedom)]

purging gdm* also removed ubuntu-desktop - so you wouldnt be able to run the second sequence of commands.

anyway - I followed your instructions on a fresh ubuntu iso fully upgraded - installed ubuntu-budgie-desktop and then purged gdm3 and ubuntu-desktop.

budgie-desktop-settings started successfully - tested logout/reboot as well.

So sorry - it must be something else that you have removed at some point.

[Max Wei (mwei19)]

gah, very frustrating, haha! no worries, maybe someone else may be able to chime in or issue may resolve itself with a future update or something.

Thanks for all of the assistance and time you spent trying to assist me, really appreciate it!

[fossfreedom (fossfreedom)]

Please can you make it crash again.

Wait for a few minutes then type the following to sent the logs to launchpad

apport-collect 1830070

[Max Wei (mwei19)]

apport information

[Max Wei (mwei19)]

apport information

[Max Wei (mwei19)]

apport information

[Max Wei (mwei19)]

sorry, didn't see your reply until now.

Just did as requested.

Made it crash again and ran the apport-collect 1830070 command to send logs to launchpad.

[Max Wei (mwei19)]

apport information

[Max Wei (mwei19)]

apport information

[Max Wei (mwei19)]

apport information

[fossfreedom (fossfreedom)]

unfortunately nothing there that is obvious.

If you first type "dmesg"

Then make it crash

Then type "dmesg" again - is there any new error messages reported?

[Launchpad Janitor (janitor)]

[Expired for budgie-desktop (Ubuntu) because there has been no activity for 60 days.]