Ubuntu
linux package

[HP ProBook 450 G0] Camera is not detected

Bug #1830008 reported by Buddhika Ranaweera on 2019-05-22

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Camera is not detecting in my laptop
hp450
Ubuntu 16.04

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-148.174-generic 4.4.177
Uname: Linux 4.4.0-148-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed May 22 15:01:31 2019
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company 3rd Gen Core processor Graphics Controller [103c:194d]
Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600] (rev ff) (prog-if ff)
InstallationDate: Installed on 2014-07-17 (1769 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP ProBook 450 G0
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-148-generic root=UUID=b777ded0-d5eb-4304-b538-a5179211a701 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IRF Ver. F.21
dmi.board.name: 1949
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 90.0C
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68IRFVer.F.21:bd09/18/2013:svnHewlett-Packard:pnHPProBook450G0:pvrA2019CD200:rvnHewlett-Packard:rn1949:rvrKBCVersion90.0C:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 450 G0
dmi.product.version: A2019CD200
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.91-2~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.8
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed May 22 14:49:06 2019
xserver.configfile: default
xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 1116
vendor LGD
xserver.version: 2:1.18.4-0ubuntu0.8

Tags:

Revision history for this message

Buddhika Ranaweera (buddhiran) wrote on 2019-05-22:

BootLog.txt Edit (4.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (80.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.2 KiB, text/plain; charset="utf-8")
DkmsStatus.txt Edit (1.4 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (173.2 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (40.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (12.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (594 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (9.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (293 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (175.3 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (612 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (43.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (44.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (9.9 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (16.3 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (559 bytes, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2019-05-22:

Please be careful to report only one problem per bug report.

Which of these would you like this bug to be about?

* Getting raedon error when booting
* Camera is not detecting in my laptop

Changed in xorg (Ubuntu):
status:	New → Incomplete
affects:	xorg (Ubuntu) → ubuntu

Revision history for this message

Buddhika Ranaweera (buddhiran) wrote on 2019-05-22: Re: [Bug 1830008] Re: Getting raedon error when booting

Download full text (4.0 KiB)

Camera is not detecting in my laptop

On Wed, May 22, 2019 at 3:20 PM Daniel van Vugt <
<email address hidden>> wrote:

> Please be careful to report only one problem per bug report.
>
> Which of these would you like this bug to be about?
>
> * Getting raedon error when booting
> * Camera is not detecting in my laptop
>
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1830008
>
> Title:
> Getting raedon error when booting
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> Camera is not detecting in my laptop
> hp450
> Ubuntu 16.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3.1
> ProcVersionSignature: Ubuntu 4.4.0-148.174-generic 4.4.177
> Uname: Linux 4.4.0-148-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.18
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Wed May 22 15:01:31 2019
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation 3rd Gen Core processor Graphics Controller
> [8086:0166] (rev 09) (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company 3rd Gen Core processor Graphics
> Controller [103c:194d]
> Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD
> 8670A/8670M/8750M] [1002:6600] (rev ff) (prog-if ff)
> InstallationDate: Installed on 2014-07-17 (1769 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
> MachineType: Hewlett-Packard HP ProBook 450 G0
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-148-generic
> root=UUID=b777ded0-d5eb-4304-b538-a5179211a701 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/18/2013
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: 68IRF Ver. F.21
> dmi.board.name: 1949
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: KBC Version 90.0C
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68IRFVer.F.21:bd09/18/2013:svnHewlett-Packard:pnHPProBook450G0:pvrA2019CD200:rvnHewlett-Packard:rn1949:rvrKBCVersion90.0C:cvnHewlett-Packard:ct10:cvr:
> dmi.product.name: HP ProBook 450 G0
> dmi.product.version: A2019CD200
> dmi.sys.vendor: Hewlett-Packard
> version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.91-2~16.04.1
> version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
>...

Camera is not detecting in my laptop

On Wed, May 22, 2019 at 3:20 PM Daniel van Vugt <
daniel.van.vugt@canonical.com> wrote:

> Please be careful to report only one problem per bug report.
>
> Which of these would you like this bug to be about?
>
>   * Getting raedon error when booting
>   * Camera is not detecting in my laptop
>
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1830008
>
> Title:
>   Getting raedon error when booting
>
> Status in Ubuntu:
>   Incomplete
>
> Bug description:
>   Camera is not detecting in my laptop
>   hp450
>   Ubuntu 16.04
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: xorg 1:7.7+13ubuntu3.1
>   ProcVersionSignature: Ubuntu 4.4.0-148.174-generic 4.4.177
>   Uname: Linux 4.4.0-148-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.1-0ubuntu2.18
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   Date: Wed May 22 15:01:31 2019
>   DistUpgraded: Fresh install
>   DistroCodename: xenial
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation 3rd Gen Core processor Graphics Controller
> [8086:0166] (rev 09) (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company 3rd Gen Core processor Graphics
> Controller [103c:194d]
>    Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD
> 8670A/8670M/8750M] [1002:6600] (rev ff) (prog-if ff)
>   InstallationDate: Installed on 2014-07-17 (1769 days ago)
>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
>   MachineType: Hewlett-Packard HP ProBook 450 G0
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-148-generic
> root=UUID=b777ded0-d5eb-4304-b538-a5179211a701 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/18/2013
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: 68IRF Ver. F.21
>   dmi.board.name: 1949
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 90.0C
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvr68IRFVer.F.21:bd09/18/2013:svnHewlett-Packard:pnHPProBook450G0:pvrA2019CD200:rvnHewlett-Packard:rn1949:rvrKBCVersion90.0C:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.name: HP ProBook 450 G0
>   dmi.product.version: A2019CD200
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.91-2~16.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.8
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.1-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20160325-1ubuntu1.2
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>   xserver.bootTime: Wed May 22 14:49:06 2019
>   xserver.configfile: default
>   xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>    product id                                1116
>    vendor                                     LGD
>   xserver.version: 2:1.18.4-0ubuntu0.8
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1830008/+subscriptions
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2019-05-23:

Thanks. It appears the kernel doesn't detect/support your camera, so I am reassigning this bug to the kernel.

summary:	- Getting raedon error when booting + Camera is not detected
summary:	- Camera is not detected + [HP ProBook 450 G0] Camera is not detected
affects:	ubuntu → linux (Ubuntu)

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2019-05-23:

It is likely this bug has already been fixed in a newer version of Ubuntu.

Please try live booting these from USB to see if they have the same problem (open the 'Cheese' app to test the camera):

* 18.04 LTS: http://releases.ubuntu.com/18.04.2/
* 19.04: http://releases.ubuntu.com/19.04/

Revision history for this message

Launchpad Janitor (janitor) wrote on 2019-07-22:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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[HP ProBook 450 G0] Camera is not detected

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