[Lenovo IdeaPad 330-15IGM] No sound at all after resuming from sleep in kernel 4.15.0-48.51-generic (but v4.15.0-47.50 works).
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
My Lenovo ideapad 330 laptop with Ubuntu 18.04 sounds works fine initially. However, when I close it down (to sleep) and then return, all the sound disappears. The only way to get back the sound is to restart the laptop. The issue seem to start after a recent automatic update.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.15.0-48-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Thu May 2 22:49:12 2019
InstallationDate: Installed on 2019-03-28 (36 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 7XCN29WW
dmi.board.
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ideapad 330-15IGM
dmi.product.name: 81D1
dmi.product.
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-03-28 (37 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: LENOVO 81D1
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.5
Tags: bionic
Uname: Linux 4.15.0-47-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/18/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 7XCN29WW
dmi.board.
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ideapad 330-15IGM
dmi.product.name: 81D1
dmi.product.
dmi.sys.vendor: LENOVO
no longer affects: | alsa-driver (Ubuntu) |
no longer affects: | pulseaudio (Ubuntu) |
Changed in linux (Ubuntu): | |
status: | Incomplete → New |
summary: |
- [Lenovo IdeaPad 330-15IGM] No sound at all after resuming from sleep + [Lenovo IdeaPad 330-15IGM] No sound at all after resuming from sleep in + kernel 4.15.0-48.51-generic (but v4.15.0-47.50 works). |
tags: | added: regression-update |
I can see a few audio-related error messages in your kernel log. But even if that wasn't true then I would still suggest this is most likely a kernel bug.
In case the problem happens to be pulseaudio crashing, please follow these instructions first:
https:/ /wiki.ubuntu. com/Bugs/ Responses# Missing_ a_crash_ report_ or_having_ a_.crash_ attachment
If you couldn't find any evidence of 'pulseaudio' crashing in the past then please try some slightly older (or newer) kernels and tell us if you find some that don't have the bug:
https:/ /kernel. ubuntu. com/~kernel- ppa/mainline/ ?C=N;O= D