WiFi connnectivity loses

Bug #1817072 reported by Raul Angel Gaggioli
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Since I installed ubuntu 18.04 mate, randomly loses wifi connectivity and I must constantly disconnect from the wifi network and reconnect to have connectivity. From the same machine but booting windows that situation does not happen, only when booting Ubuntu.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: raul 2081 F.... pulseaudio
 /dev/snd/controlC1: raul 2081 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=7f36c93c-4e2b-440d-9a3a-2eab7c53e1e2
InstallationDate: Installed on 2016-11-18 (825 days ago)
InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305LA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=a157b67f-c2dc-4d6b-a870-7e3f1d9e5659 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-45-generic N/A
 linux-backports-modules-4.15.0-45-generic N/A
 linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.15.0-45-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-10-25 (118 days ago)
UserGroups: adm admin audio cdrom dip fax lp lpadmin netdev plugdev sambashare scanner shadow sudo video
_MarkForUpload: True
dmi.bios.date: 08/03/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305LA.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305LA.206:bd08/03/2015:svnASUSTeKCOMPUTERINC.:pnUX305LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX305LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Steve Langasek (vorlon)
affects: shim-signed (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1817072

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected bionic
description: updated
Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : CRDA.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : IwConfig.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : Lspci.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : ProcEnviron.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : ProcModules.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : PulseList.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : RfKill.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : UdevDb.txt

apport information

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : WifiSyslog.txt

apport information

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v5.0 kernel [0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.0/

Revision history for this message
Raul Angel Gaggioli (keops2012) wrote : Re: [Bug 1817072] Re: WiFi connnectivity loses
Download full text (4.0 KiB)

 Hi Kai, i have not knowledge to prove new kernels on my notebook, sorry.
In my case, was a "dirty solutions" this:On my router:1) Change security to WPA2-AES 2) Not any mixed mode, i.e. only "N" mode3) Not auto-channel but set to a fixed channelOn my notebook:1) options iwlwifi 11n_disable=8
With this, connection is stable in my home and office but when i am in any public place, it depends...
 If this issue is not resolved my next upgrade wil be made with other linux distributions. This problem is very upset for the final users, not programmers, like me. Sorry again.

Raúl
    El miércoles, 6 de marzo de 2019 08:20:52 ART, Kai-Heng Feng <email address hidden> escribió:

 Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v5.0 kernel [0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".

Thanks in advance.

[0] https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.0/

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1817072

Title:
  WiFi connnectivity loses

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Since I installed ubuntu 18.04 mate, randomly loses wifi connectivity and I must constantly disconnect from the wifi network and reconnect to have connectivity. From the same machine but booting windows that situation does not happen, only when booting Ubuntu.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  raul      2081 F.... pulseaudio
  /dev/snd/controlC1:  raul      2081 F.... pulseaudio
  CurrentDesktop: MATE
  DistroRelease: Ubuntu 18.04
  HibernationDevice: RESUME=UUID=7f36c93c-4e2b-440d-9a3a-2eab7c53e1e2
  InstallationDate: Installed on 2016-11-18 (825 days ago)
  InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  Lsusb:
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 004: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
  Bus 001 Device 003: ID 8087:0a2a Intel Corp.
  Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX305LA
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=a157b67f-c2dc-4d6b-a870-7e3f1d9e5659 ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
  RelatedPackageVersions:
  linux-restricted-modules-4.15.0-45-generic N/A
  linux-backports-modules-4.15.0-45-generic  N/A
  linux-firmware                            1.173.3
  Tags:  bionic
  Uname: Linux 4.15.0-45-generic x86_64
  UpgradeStatus: Upgraded to bionic on 2018-10-25 (118 days ago)
  UserGroups: adm admin audio cdrom dip fax lp lpadmin...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.