Gnome shell extensions disabled at every wakeup after sleep

[Div]

Ubuntu 18.04, all gnome extensions get turned off after waking up from sleep
Noticed since: past 1-2 week
Workaround: Alt+F2 followed by 'r' - Turns on the extensions which I had on earlier
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-08-02 (180 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Package: gnome-shell 3.28.3-0ubuntu0.18.04.4
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

[Sebastien Bacher (seb128)]

Thank you for your bug report. What session do you use? Could you add your journalctl log after getting the issue?

[Daniel van Vugt (vanvugt)]

I have seen this bug reported elsewhere too, but can't find it.

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1813511

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Div (mishra3086)]

apport information

[Div (mishra3086)]

apport information

[Div (mishra3086)]

apport information

[Div (mishra3086)]

apport information

[Daniel van Vugt (vanvugt)]

I can only imagine this might be caused by suspend/resume crashing the gnome-shell process, and then it restarts (almost seamlessly) with a slightly different config.

Please run this command before and after suspend/resume:

  pidof gnome-shell

Do you find it gives a different answer after wakeup? If so then please follow these instructions:

  https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

[Mauro Sassi (maurosassi82)]

This bug also started affecting me since a couple of weeks ago. Gnome shell extensions appear as switched on in gnome tweak but they are actually disabled. I noticed the bug appear more or less randomly after recovery from suspend or even from black screen. Resuming from black screen the shell theme appears as reverted back to default in the login screen. Also the ubuntu-dock appear in the login screen.

[Mauro Sassi (maurosassi82)]

I tested pidof gnome-shell before and after the bug occurrence but the answer is the same. Please find attached two screenshots of login screen before and after bug occurrence. After the bug occurrence the dock is visible in the login screen.

[elatllat (elatllat)]

I think I have the same bug;
- dock is visible in the login screen
- after login the dock jumps around on mouseover
- attempting to lock the screen will make the UI unresponsive and the window with the lock option will get blurry

Looking for a workaround...

[Sebastien Bacher (seb128)]

do you have that SRU installed, https://launchpad.net/ubuntu/+source/gnome-shell-extension-ubuntu-dock/63ubuntu1.18.10.2 ? It should resolve the dock on login screen issue and could well resolve the other problems. it would also be good to know if those having the problem use extensiosn and which ones

[Daniel van Vugt (vanvugt)]

Div, please remember to follow the instructions in comment #7.

[Div (mishra3086)]

Reply to #7:
I thought the bug has been patched with the last update since I didn't encounter it yesterday. However, it reappeared today.
PID (while functioning normally): 3012 2655
I had rebooted after this and didn't check the PID. The bug reappeared today and report PID: 2856 2503
Alt+F2 -> r <Enter> did not changed the PID.

[Daniel van Vugt (vanvugt)]

Div,

Please do that again, but without rebooting.

We need to check if the numbers are changing during the same boot before and after the bug occurs. If they do change without rebooting then the next steps are:

https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

[Tugkan Batu (tugkanbatu)]

In a response on this thread

https://askubuntu.com/questions/1039694/18-04-appindicators-disappear-after-every-reboot/1067237#1067237

it is suggested that

"The issue is caused by an old Unity app-indicator which is in the system autostart. Remove it with sudo apt remove indicator-application and reboot."

I did not want to mess up the system, so I did not try it before confirming. But is it possible that this is the cause and the suggestion is a viable fix?

[elatllat (elatllat)]

killall -3 gnome-shell

Is the workaround I am currently using.
I'm not using any non-default extensions.
indicator-application is not installed.

pidof gnome-shell && killall -3 gnome-shell && sleep 10 && pidof gnome-shell
4493 1132
4758 1132

[elatllat (elatllat)]

nothing in /var/crash

[Daniel van Vugt (vanvugt)]

elatllat, that request was for Div mainly. But also please don't use any 'kill' commands between 'pidof' commands because it makes that test useless.

[Mauro Sassi (maurosassi82)]

I didn't encountered the bug any more in the last 7 days. It could have been fixed by some ubuntu updates (at least on my system).

[Div (mishra3086)]

I also have not encountered the bug in the last 10 days. Seems it has been fixed.

[Tugkan Batu (tugkanbatu)]

I have experienced the bug yesterday on a up-to-date Ubuntu 18.04 system.

[Daniel van Vugt (vanvugt)]

OK. If it was a crash triggering this problem then the problem may come and go. And moreso for some people than others.

Per the original reporter in comment #20 this bug is being marked as fixed. Anyone else experiencing problems still please open a new bug by running:

  ubuntu-bug gnome-shell

[Stuardo -StR- Rodríguez (stuardo)]

This is happening to me now after upgrading to Ubuntu 23.04

[Daniel van Vugt (vanvugt)]

Please open a new bug by running:

  ubuntu-bug gnome-shell