Paired bluetooth mice irregularities after resume from suspend

Bug #1813208 reported by Juan Martinez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

System model: Dell XPS 9370
Killer Wireless 1435
Ubuntu Dell OEM - 18.04.1 LTS

If a Bluetooth device is paired while system is in suspend, upon resuming the system's Bluetooth functionality will intermittently be lost whereas the expectation is the functionality would resume as before.
Bluetooth functionality can be restored by restarting system, entering BIOS, and then exiting BIOS even if nothing is changed.
Standard reboots without entering BIOS will not restore Bluetooth functionality.
Note: Sometimes Wireless is missing as well, but that can be restored through normal reboots without going into BIOS.

Tested on XPS 9370 with Ubuntu 18.04 Dell OEM clean install.
Issue was observed to occur with both of the following devices:
HP x4000b Bluetooth mouse
Logitech G603 Bluetooth mouse

Issue does not seem to occur if system is only allowed to suspend for a short time, issue only occurred if system was left in suspend overnight.

Issue observed to occur both on battery and AC power, power source did not seem to affect the issue.

Tags: bionic
Juan Martinez (cubislo)
affects: bluez (Ubuntu) → ubuntu
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1813208

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → bluez (Ubuntu)
tags: added: bionic
Changed in bluez (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Also, is bug 1812446 related to this?

Please remember to answer bug 1812446 too.

Revision history for this message
Jill Manfield (jlmanfield) wrote :

I am asking our colleague Juan to respond but yes these are 2 bugs that are duplicate of each other. Let Juan know what you need from us to take this further?

Revision history for this message
Jill Manfield (jlmanfield) wrote :

running ubuntu-bug bluez; I received a new bug id 1814925. These bugs are all related.

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