Ubuntu
kdebase package

The application unknown (nspluginviewer) crashed and caused the signal 11 (SIGSEGV)

Bug #181221 reported by tdn
14
Affects Status Importance Assigned to Milestone
kdebase (Ubuntu)
New
Undecided
Unassigned

Bug Description

Something keeps crashing, when I use my computer.

I have a fresh Kubuntu 7.10 installation.

I get this error:
The application unknown (nspluginviewer) crashed and caused the signal 11 (SIGSEGV)

When I selcet Backtrace in KDE Crash Helper, I get this:
This backtrace appears to be of no use.
This is probably because your packages are built in a way which prevents creation of proper backtraces, or the stack frame was seriously corrupted in the crash.

(no debugging symbols found)
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".

Revision history for this message
tdn (spam-thomasdamgaard) wrote :

I can add that the system *seems* to work fine after the crash. I just click Close and keep on working.
But it just happens frequently and is very annoying.

Revision history for this message
Rick Graves (gravesricharde) wrote :
Download full text (5.8 KiB)

This bug is easy to reproduce -- just surf for auctions on ebay. Within one minute, you will "crash".

Here is one backtrace:

(no debugging symbols found)
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
(no debugging symbols found)
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[Thread debugging using libthread_db enabled]
[New Thread -1232714048 (LWP 10512)]
[New Thread -1277318256 (LWP 10520)]
[New Thread -1268114544 (LWP 10519)]
(no debugging symbols found)
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[KCrash handler]
#6 0xb7be0fd7 in XtRemoveTimeOut () from /usr/lib/libXt.so.6
#7 0xb5e0edb1 in ?? () from /home/rick/.mozilla/plugins/libflashplayer.so
#8 0xb5e04338 in ?? () from /home/rick/.mozilla/plugins/libflashplayer.so
#9 0xb5dfd181 in ?? () from /home/rick/.mozilla/plugins/libflashplayer.so
#10 0xb5e01937 in ?? () from /home/rick/.mozilla/plugins/libflashplayer.so
#11 0x080c0468 in ?? ()
#12 0xbfab4188 in ?? ()
#13 0xbfab4158 in ?? ()
#14 0xb7b7fd81 in operator delete () from /usr/lib/libstdc++.so.6
#15 0x0805b62f in NSPluginInstance::destroy ()
#16 0x0805d78d in NSPluginInstance::~NSPluginInstance ()
#17 0xb7109890 in QGList::remove () from /usr/lib/libqt-mt.so.3
#18 0x0805652f in NSPluginClass::timer ()
#19 0x080565c1 in NSPluginInstance::shutdown ()
#20 0x080593b9 in NSPluginInstanceIface::process ()
#21 0xb73000d7 in DCOPClient::receive () fr...

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Revision history for this message
Rick Graves (gravesricharde) wrote :

I just fired up my laptop, which has kubuntu 7.04. Surfing ebay is no problem using that machine. I am thinking of going back to 7.04 on one of my desktops (home and day job) to see whether the problem goes away. I think the problem will go away, as it only came up after I upgraded to 7.10 on both desktops.

 > But it just happens frequently and is very annoying.

I agree.

Revision history for this message
Rick Graves (gravesricharde) wrote :

I just installed kubuntu 7.04 on this desktop, and no more crashes. So the problem seems to be in 7.10. Unless this problem gets fixed suddenly, I will move my other desktop to 7.04 ASAP. (I am going on a trip, so ASAP will be in a couple of weeks.)

Revision history for this message
Nicolai (jegmaaikkesige) wrote :

I can confirm this error on two different computers running Kubuntu Gutsy 7.10. One computer was upgraded from Feisty to Gutsy while the other was a fresh install.

The problem seems to arise when both flash-nonfree and konqueror-nsplugins are installed. The error pops up (for me) every time I shut down the computer, close Konqueror or visit/leave a flash-embedded web-site. At the same time as giving crash-promts, flash works in neither Opera nor Konqueror, but fine in Firefox. Firefox is also error-message free.

Trying to install 'swf-player' will break that particular package AND make Adept suggest removing 99 packages including Amarok, Firefox, Audacity, nvidia-glx and OpenOffice.org. I do not know if this is related.

Revision history for this message
pqia (process-quality-in-action) wrote :
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Hi - I have Gutsy in VMWare (under XP) and have had 5 fresh installations (don't ask - problem not related to Linux). This error always comes up when in Konqueror at websites. Log from latest crash (hope this helps):
(no debugging symbols found)
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
(no debugging symbols found)
(no debugging symbols found)
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[Thread debugging using libthread_db enabled]
[New Thread -1233144128 (LWP 3553)]
[New Thread -1286411376 (LWP 3562)]
[New Thread -1277207664 (LWP 3561)]
[New Thread -1268814960 (LWP 3560)]
(no debugging symbols found)
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[KCrash handler]
#6 0xb7b76fd7 in XtRemoveTimeOut () from /usr/lib/libXt.so.6
#7 0xb5daddb1 in ?? ()
   from /usr/lib/firefox/plugins/flashplugin-alternative.so
#8 0xb5da3338 in ?? ()
   from /usr/lib/firefox/plugins/flashplugin-alternative.so
#9 0xb5d9c181 in ?? ()
   from /usr/lib/firefox/plugins/flashplugin-alternative.so
#10 0xb5da0937 in ?? ()
   from /usr/lib/firefox/plugins/flashplugin-alternative.so
#11 0x080c2970 in ?? ()
#12 0xbfd77498 in ?? ()
#13 0xbfd77468 in ?? ()
#14 0xb7b15d81 in operator delete () from /usr/lib/libstdc++.so.6
#15 0x0805b62f in NSPluginInstance::destroy ()
#16 0x0805d78d in NSPluginInstance::~NSPluginInstance ()
#17 0xb709f890 in QGList::remove () from /usr/lib/libqt-mt.so.3
#18 0x0805652f in NSPlugin...

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Thomas Nemeth (tnemeth) wrote :
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Hi.

I just made an upgrade (friday night) which included a lot of KDE upgrades, and since then
nspluginviewer, used from konqueror, keep on crashing each time I try to view a flash
enabled webpage (either for videos or simple ads: phoronix, youtube, etc.). This is perfectly
reproductible.

Firefox does not produce these crashes although it frequently makes it impossible to have
sound output from videos.

Here is the backtrace for a crash for nspluginviewer launched from within konqueror:

(no debugging symbols found)
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
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(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
[Thread debugging using libthread_db enabled]
[New Thread -1233414464 (LWP 6639)]
(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
(no debugging symbols found)
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[KCrash handler]
#6 0xb63e0981 in PlatformPlayer::GtkDynamicLoad ()
   from /home/thomas/.mozilla/plugins/libflashplayer.so
#7 0xb63e2043 in PlatformPlayer::StartTimer ()
   from /home/thomas/.mozilla/plugins/libflashplayer.so
#8 0xb636a091 in CorePlayer::CoreStartTimer ()
   from /home/thomas/.mozilla/plugins/libflashplayer.so
#9 0xb635f4d9 in CorePlayer::Run ()
   from /home/thomas/.mozilla/plugins/libflashplayer.so
#10 0xb6347f69 in ScriptPlayer::PushDataComplete ()
   from /home/...

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Revision history for this message
harry.mangalam (hjm) wrote :

I can confirm most of the above on a fairly fresh upgrade from feisty to gutsy on a thinkpad t60 running 2.6.22-14-generic. I have little useful info to add to the thread, but to reiterate briefly:
- I have installed flash 9 for linux.
- konqueror will not show flash embeds in pages that it previously did
- konqy will emit the crash notice on leaving flash-embedded pages, but in my case will not crash completely - just leaves the crash notice and the other tabs remain active.All the backtraces are quite similar, except for the offsets. the last part of a typical one is shown below.
- firefox works fine with this flash player
- opera does not.
- konqy does not.
- current plugins include:
   - real player
   - vlc plugin
   - shockwave (.swf player)
   - futuresplash (.spl player)
- I will try to remove various other plugins to see if there is a conflicting interaction.
- haven't tried to back down to older flash player as I need the current one for work.
- love konqy (primary browser) and hope this gets resolved soon.
- if you need me to write to Macromedia to bug them, let me know :)

last part of backtrace is:
#68 0xb793dc84 in read () from /lib/tls/i686/cmov/libc.so.6
#69 0xb7ef3e38 in read () from /usr/lib/libartsdsp.so.0
#70 0xb7240280 in KDE_IceProcessMessages () from /usr/lib/libDCOP.so.4
#71 0xb72265c3 in DCOPClient::processSocketData () from /usr/lib/libDCOP.so.4
#72 0xb722fb59 in DCOPClient::qt_invoke () from /usr/lib/libDCOP.so.4
#73 0xb6d3a893 in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#74 0xb6d3b1aa in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#75 0xb70c7683 in QSocketNotifier::activated () from /usr/lib/libqt-mt.so.3
#76 0xb6d5d46e in QSocketNotifier::event () from /usr/lib/libqt-mt.so.3
#77 0xb6cd1af0 in QApplication::internalNotify () from /usr/lib/libqt-mt.so.3
#78 0xb6cd391f in QApplication::notify () from /usr/lib/libqt-mt.so.3
#79 0xb7412cd2 in KApplication::notify () from /usr/lib/libkdecore.so.4
#80 0xb6c64209 in QApplication::sendEvent () from /usr/lib/libqt-mt.so.3
#81 0xb6cc3ee9 in QEventLoop::activateSocketNotifiers ()
   from /usr/lib/libqt-mt.so.3
#82 0x080557d6 in QXtEventLoop::processEvents ()
#83 0xb6cec1ce in QEventLoop::enterLoop () from /usr/lib/libqt-mt.so.3
#84 0xb6cebfde in QEventLoop::exec () from /usr/lib/libqt-mt.so.3
#85 0xb6cd3699 in QApplication::exec () from /usr/lib/libqt-mt.so.3
#86 0x08059da5 in main ()

Revision history for this message
nasrullah (uhuru) wrote :

I DO GET THIS BUG MOST OF THE TIME, CAN SOMEONE HELP TO GET RID OF IT.
THANK YOU

Revision history for this message
Rick Graves (gravesricharde) wrote : Re: [Bug 181221] Re: The application unknown (nspluginviewer) crashed and caused the signal 11 (SIGSEGV)

nasrullah,

Install 7.04 instead of 7.10 -- worked for me.

Rick

--- nasrullah <email address hidden> wrote:

> I DO GET THIS BUG MOST OF THE TIME, CAN SOMEONE HELP
> TO GET RID OF IT.
> THANK YOU
>
> --
> The application unknown (nspluginviewer) crashed and
> caused the signal 11 (SIGSEGV)
> https://bugs.launchpad.net/bugs/181221
> You received this bug notification because you are a
> direct subscriber
> of the bug.
>

Revision history for this message
gmud (gmud) wrote :

I have the problem since yesterday (I updated with adept-notfier to flashplugin-nonfree 9.0.48.0.2+really0ubuntu12.1). Before that everything worked perfectly with konqueror. Now flash is only working with firefox...

Revision history for this message
gmud (gmud) wrote :

I reverted back to an older version that I downloaded from the adobe website:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=2

The version I am using (and that is working now) is:install_flash_player_9r48_linux.tar.gz

Revision history for this message
harry.mangalam (hjm) wrote :

thanks very much for this info - I downgraded and I can confirm the
older works fine.
hjm

On Friday 08 February 2008, Gero Mudersbach wrote:
> I reverted back to an older version that I downloaded from the
> adobe website:
> http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&
>sliceId=2
>
> The version I am using (and that is working now)
> is:install_flash_player_9r48_linux.tar.gz

--
Cheers, Harry
Harry J Mangalam - 949 285 4487(c) (email for fax)
    <email address hidden> [plain text preferred]

Revision history for this message
harry.mangalam (hjm) wrote :

Thanks to Gero, I installed the same older version of the flash player and I can confirm that it no longer crashes and it can play all the pages (so far) that it needs to. See above for my config.

The archive that you need to download is a large (~75MB) archive:
<http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp9_archive.zip>
 that contains all sub-versions for all platforms for that version. The r48 linux version is contained in a tar file contained in the large zip file.
Harry

Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in kdebase.

Revision history for this message
brunello (whereiwant) wrote :

What should I do after downloading the r48 linux version and uncompressing it?

Revision history for this message
Dara Adib (daradib) wrote :

brunello: You shouldn't need to download the r48 plugin manually from Adobe as r48 is the version of the flashplugin-nonfree package. Just install the package flashplugin-nonfree in Synaptic Package Manager or via the command sudo apt-get install flashplugin-nonfree

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