Evolution "Crashes" when Using The "Search

[Kevin P. Munn]

Every time a "Search Parameter" is entered, Evolution "Crashes".
Searching for a Client, by their company name is now impossible.
Searching by Category of their entry also "Crashes" Evolution
Searching by "Scrolling" can also "Crash" Evolution.
It has done in the past,
How can I find a Client that is not shown in the current, and only accessible view?
MS Outlook HAS "Crashed", but not to this extent or frequency

[Koen (koen-beek)]

hank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at [WWW] https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in evolution.

[Kevin P. Munn (able-kevin)]

Good Morning Koen.
I have put in the information returned by "Bugzilla" yesterday to assist in identifying any further relevant information.
I tried to enter the information into the Launchpad Form, but it kept throwing errors, which meant that it was quicker to leave it blank.
This is NOT the first time Evolution has thrown a "Hissy Fit" when asked to search, either by parameter, or "Scrolling", and as the system has just been updated, on Wednesday 2nd January to be exact, it was my thought that this had been obviated.
Obviously not.
Thanks in advance of any assistance you can give.
Regards.

Kevin P. Munn

 Evolution | Miscellaneous | Ver: 2.12.x
           Summary: Evolution: Every time a "Search Parameter Is Entered
           Product: Evolution
           Version: 2.12.x
          Platform: All
        OS/Version: All
            Status: UNCONFIRMED
          Severity: normal
          Priority: Normal
         Component: Miscellaneous
        AssignedTo: <email address hidden>
        ReportedBy: <email address hidden>
         QAContact: <email address hidden>
     GNOME version: 2.19/2.20
   GNOME milestone: Unspecified

Every time a "Search Parameter" is entered, Evolution "Crashes".
Searching for a Client, by their company name is now impossible.
Searching by Category of their "Card also "Crashes" Evolution
Searching by "Scrolling" can also "Crash" Evolution.
How can I find a Client that is not shown in the current, and only
 accessible view?
==============================================================================
Distribution: Ubuntu 7.10 (gutsy)
Gnome Release: 2.20.1 2007-10-19 (Ubuntu)
BugBuddy Version: 2.18.1

Evolution | Miscellaneous | Ver: 2.12.x

Andre Klapper changed:

           What |Removed |Added
----------------------------------------------------------------------------
                 CC| |<email address hidden>
             Status|UNCONFIRMED |RESOLVED
         Resolution| |DUPLICATE

------- Comment #1 from Andre Klapper 2008-01-07 16:43 UTC -------
BLAME UBUNTU. Please. https://bugs.launchpad.net . This has been fixed
 months ago, but if Ubuntu does not provide an updated package to you please
 complain to Ubuntu. Thanks!

*** This bug has been marked as a duplicate of 461125 ***

Koen Beek <email address hidden> wrote: hank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers. You can learn more about finding the right package at [WWW]
https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this
bug as a bug in evolution.

** Changed in: evolution (Ubuntu)
Sourcepackagename: None => evolution

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Evolution "Crashes" when Using The "Search
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[Pedro Villavicencio (pedro)]

Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.

[Kevin P. Munn (able-kevin)]

Good Morning Pedro.
I am correcting your mistake, on the "Bug Rep" below.
I have read through the "Bug Rep", as advertised and have conditions to add.
The reason for the correction is this:
Yes, the "Symptoms" are similar. However, when trying to Search using the "Category" in the Contacts, which I have tailored to suit my requirements, it has also caused Evolution to crash.
I "Click" on the Drop-down, which when I then select the Category wanted, causes the Crash.
Putting a Name, or Part-Name has caused a crash.
"Scrolling" using the Mouse Wheel has caused a crash.
I need Evolution for Work Requirements, so have little choice in what I can do.
Could you not do a "Port" of MS Outlook? I have had fewer problems with it, and despite what you may think, I am being VERY serious.
Thanks in advance for any help you can give, or how this can be fixed.
Regards.

Kevin P. Munn

Pedro Villavicencio <email address hidden> wrote: *** This bug is a duplicate of bug 135471 ***
    https://bugs.launchpad.net/bugs/135471

Thanks for the bug report. This particular bug has already been reported
into our bug tracking system, but please feel free to report any further
bugs you find.

** Changed in: evolution (Ubuntu)
       Status: New => Invalid

** This bug has been marked a duplicate of bug 135471
   Addressbook crash when searching contacts by "any field contains"

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[Mark Garrow (scunizi)]

Kevin mentions porting Outlook. We all know that will not happen
because of licensing requirements. However for you Kevin, perhaps do
what I've done and use KOffice instead of Evolution until this is worked
out. KOffice will load fine and doesn't seem to suffer from the same
issues.

Mark

On Wed, 2008-01-09 at 10:07 +0000, Kevin P. Munn wrote:

> *** This bug is a duplicate of bug 135471 ***
> https://bugs.launchpad.net/bugs/135471
>
> Good Morning Pedro.
> I am correcting your mistake, on the "Bug Rep" below.
> I have read through the "Bug Rep", as advertised and have conditions to add.
> The reason for the correction is this:
> Yes, the "Symptoms" are similar. However, when trying to Search using the "Category" in the Contacts, which I have tailored to suit my requirements, it has also caused Evolution to crash.
> I "Click" on the Drop-down, which when I then select the Category wanted, causes the Crash.
> Putting a Name, or Part-Name has caused a crash.
> "Scrolling" using the Mouse Wheel has caused a crash.
> I need Evolution for Work Requirements, so have little choice in what I can do.
> Could you not do a "Port" of MS Outlook? I have had fewer problems with it, and despite what you may think, I am being VERY serious.
> Thanks in advance for any help you can give, or how this can be fixed.
> Regards.
>
> Kevin P. Munn
>
> Pedro Villavicencio <email address hidden> wrote: *** This bug is a duplicate of bug 135471 ***
> https://bugs.launchpad.net/bugs/135471
>
> Thanks for the bug report. This particular bug has already been reported
> into our bug tracking system, but please feel free to report any further
> bugs you find.
>
> ** Changed in: evolution (Ubuntu)
> Status: New => Invalid
>
> ** This bug has been marked a duplicate of bug 135471
> Addressbook crash when searching contacts by "any field contains"
>
> --
> Evolution "Crashes" when Using The "Search
> https://bugs.launchpad.net/bugs/181055
> You received this bug notification because you are a direct subscriber
> of the bug.
>
>
>
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>

[slewis01 (mail-simonlewis)]

Scunizi, does koffice have a mail component?

slewis

[Sebastien Bacher (seb128)]

What about being constructive and trying to contribute to fix issues rather than switching software every time you run into a bug?

[Kevin P. Munn (able-kevin)]

Good Morning Sebastian.
Thank you for your E-Mail and thoughts.
However.
I can, at the moment use the "Search By: Name/E-Mail/Any Field" facility without a causing Evolution to crash. The one on the Top Right.
The Problem/Bug/Whatever is with the Category Search "Drop-Down" where I would be looking for Contacts in a specific Category. The One on the Top LEFT.
As to changing software whenever I encounter a Problem/Bug/Whatever, it is Company Dictate (Yes, that is the correct definition!!!) that should there be a Problem/Bug/Whatever, regardless of situation, not necessarily IT related, to change to another. Should Ubuntu fail to meet expected standards, regardless of field, we will change to another "Freebie" Software Solution.
Thank you any way for your thoughts.
Regards.

Kevin P. Munn

Sebastien Bacher <email address hidden> wrote: *** This bug is a duplicate of bug 135471 ***
    https://bugs.launchpad.net/bugs/135471

What about being constructive and trying to contribute to fix issues
rather than switching software every time you run into a bug?

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Evolution "Crashes" when Using The "Search
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[Sebastien Bacher (seb128)]

You will not find a software which has 0 bug though, would be better to work with the Ubuntu team to get this one fixed no? Could you open a new bug if you still have the issue using the gutsy-proposed version and include there easy steps to trigger the issue? If that's a crasher better to use apport to send it, just go to /var/crash and double click on the crash file thereThe bug is a GNOME

[Kevin P. Munn (able-kevin)]

Good Morning Sebastien.
I did as you suggested, in an E-Mail yesterday and used the /var/crash to generate the report sent. It has Crashed twice this morning, and to clarify, I will go through the steps to notify again.
On the development question, I would like to assist, but as a user, for a company, it is not conducive to use company time. The other problem, is I have yet to find an alternate OS that I can install onto one of my laptops, where it will not damage the hard drive, SUSE damaged my laptop in a previous attempt, and it was a "Single Make-Clean/Make-Boot" install.
I use Ubuntu, and like Kubuntu in the "Hot Disk" form, but I am concerned with the issues with install (and Restore to WinOS should things not go to plan).
Regards.

Kevin P. Munn

Sebastien Bacher <email address hidden> wrote: *** This bug is a duplicate of bug 135471 ***
    https://bugs.launchpad.net/bugs/135471

You will not find a software which has 0 bug though, would be better to
work with the Ubuntu team to get this one fixed no? Could you open a new
bug if you still have the issue using the gutsy-proposed version and
include there easy steps to trigger the issue? If that's a crasher
better to use apport to send it, just go to /var/crash and double click
on the crash file thereThe bug is a GNOME

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Evolution "Crashes" when Using The "Search
https://bugs.launchpad.net/bugs/181055
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[Mark Garrow (scunizi)]

My suggestion of using Korganizer was done from the "Keep business
moving" frame of mind. Switching to Korganizer does not preclude
helping to get Evo fixed. It mearly lessens the frustration in a
production environment by providing a temporary solution to a critical
need.

Apport seems to be a big help in submitting crash reports and I'll use
it in the future. For now, for whatever reason, Evo is working for
catagory search and Any field Contains search. This is a great help.
Yesturday, it was not functional even after enabling "Proposed" as an
update option and forcing an update. Nothing came through. I then
turned off Proposed, and did receive an update this morning for ssh
related items but nothing for Evo that I saw. However it works.. :)
Thanks to all in the team that helped fix this problem.

[Sebastien Bacher (seb128)]

hum, maybe you didn't restart your session to get the new code running after the upgrade?

[slewis01 (mail-simonlewis)]

Yes, I went the whole hog and rebooted after getting a fail. Worked after the boot perfectly. Many thanks to all those involved.

[Kevin P. Munn (able-kevin)]

Good Evening Sabastien.
To answer your E-Mail, yes, a Re-Start was done.
It had to as our SysAdmin did the update during my lunch - the ONLY time he could do the update.
Thanks anyway.
Regards.

Kevin P. Munn

Sebastien Bacher <email address hidden> wrote: *** This bug is a duplicate of bug 135471 ***
    https://bugs.launchpad.net/bugs/135471

hum, maybe you didn't restart your session to get the new code running
after the upgrade?

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Evolution "Crashes" when Using The "Search
https://bugs.launchpad.net/bugs/181055
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