Kernel 4.15.0-43 crashes laptop on boot

[Aaron]

Since upgrading kernel from 4.15.0-33 to 4.15.0-43 my laptop no longer boots, it crashes when reaching the stage where it says Reached Target Encrypted Volumes. Have reverted to 4.15.0-33 in the meantime. Is this something that can be rectified?

Using an ASUS XM553MA laptop.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: aaron 1222 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19.1
InstallationDate: Installed on 2018-12-06 (27 days ago)
InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180717
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0bda:57b5 Realtek Semiconductor Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X553MA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-33-generic root=UUID=7fdad478-0ec8-4191-9c7e-22f837dc7af3 ro
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-33-generic N/A
 linux-backports-modules-4.15.0-33-generic N/A
 linux-firmware 1.173.2
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: tessa
Uname: Linux 4.15.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X553MA.211
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X553MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX553MA.211:bd04/10/2015:svnASUSTeKCOMPUTERINC.:pnX553MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX553MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: X
dmi.product.name: X553MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1810210

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

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[Aaron (mortimer-aaron)]

If this is of any help, the laptop will not boot with any kernel from 4.15.0-34 upwards. 4.15.0-33 seems to be the most recent useable kernel that my laptop will work with.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the proposed kernel and post back if it resolves this bug?
See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed.

Thank you in advance!

[Kai-Heng Feng (kaihengfeng)]

The fix for LP: #1804604 should fix your issue. It's not yet in -generic kernel yet, but you can use linux-oem to verify this issue:
$ sudo apt install linux-oem

[Aaron (mortimer-aaron)]

Yes, hi I will try this. Sorry have been very busy with work.

On Fri, 18 Jan 2019, 06:16 Kai-Heng Feng <<email address hidden> wrote:

> The fix for LP: #1804604 should fix your issue. It's not yet in -generic
> kernel yet, but you can use linux-oem to verify this issue:
> $ sudo apt install linux-oem
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1810210
>
> Title:
> Kernel 4.15.0-43 crashes laptop on boot
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Since upgrading kernel from 4.15.0-33 to 4.15.0-43 my laptop no longer
> boots, it crashes when reaching the stage where it says Reached Target
> Encrypted Volumes. Have reverted to 4.15.0-33 in the meantime. Is this
> something that can be rectified?
>
> Using an ASUS XM553MA laptop.
> ---
> ProblemType: Bug
> ApportVersion: 2.20.9-0ubuntu7.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: aaron 1222 F.... pulseaudio
> CurrentDesktop: X-Cinnamon
> DistroRelease: Linux Mint 19.1
> InstallationDate: Installed on 2018-12-06 (27 days ago)
> InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180717
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 002: ID 0bda:57b5 Realtek Semiconductor Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ASUSTeK COMPUTER INC. X553MA
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-33-generic
> root=UUID=7fdad478-0ec8-4191-9c7e-22f837dc7af3 ro
> ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
> RelatedPackageVersions:
> linux-restricted-modules-4.15.0-33-generic N/A
> linux-backports-modules-4.15.0-33-generic N/A
> linux-firmware 1.173.2
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> Tags: tessa
> Uname: Linux 4.15.0-33-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 04/10/2015
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: X553MA.211
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: X553MA
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrX553MA.211:bd04/10/2015:svnASUSTeKCOMPUTERINC.:pnX553MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX553MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.family: X
> dmi.product.name: X553MA
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810210/+subscriptions
>

[Aaron (mortimer-aaron)]

Hi there,

Sorry I'm unable to help with investigating this now as I'm totally
unable to install Ubuntu onto my laptop now, have reverted to Debian
instead.

Aaron

On 24/07/2019 23:58, Brad Figg wrote:
> ** Tags added: cscc
>
--

*Aaron Mortimer

*

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