(On Hardy Heron) After a normal update my wireless network and sound got viped out completly

Bug #180956 reported by Patrick Jutbauge
8
Affects Status Importance Assigned to Milestone
Ubuntu
Fix Released
Undecided
Unassigned
Nominated for Hardy by DanielRoesler

Bug Description

After a second install of Hardy heron everything was working fine...sound, wireless network and Nvidia drivers.
But after restart I didn't have any sound, wireless network or Nvidia driver. And I got told I don't need any restricted drivers.
If I use the earlier boot option then all is back to normal again except the restricted drivers.
Systems sound at start up and shut down never worked and I can't change the background picture.

Patrick Jutbauge

Revision history for this message
Soundwire (soundwire45) wrote :

Same thing happend to my atheros wireless network card. It does not show up in resrticted drivers and is not installed after update installed kernel 2.6.24-12-386, however it works fine with the previous kernel

Revision history for this message
DanielRoesler (diafygi) wrote :

I can confirm this. I updated Hardy Heron 8.04 beta, but when I restarted wireless and sound were gone. How do I get them back?

Sound:
Intel 82801G (ICH7 Family) High Definition Audio Controller (rev 02)

Wireless:
Intel PRO/Wireless 3945ABG Network Connection (rev 02)

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DanielRoesler (diafygi) wrote :

There is a related thread on ubuntuforums.org
http://ubuntuforums.org/showthread.php?t=730142

Apparently, the temporary solution to get sound and wireless working is to install 2.6.24-12-generic. I've tried the fix:
-------------------
sudo apt-get install linux-ubuntu-modules-$(uname -r)
-------------------

But all I get is:
-------------------
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package linux-ubuntu-modules-2.6.24-12-generic is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
E: Package linux-ubuntu-modules-2.6.24-12-generic has no installation candidate
-------------------

What's the next step? The "uname -r" command returns "2.6.24-12-generic" so I don't know where to go from here.

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Conn O Griofa (psyke83) wrote :

That should have fixed the problem; more than likely you didn't update the repository information or else you're using an outdated mirror.

This should fix it:
1. $ sudo apt-get update
2. $ sudo apt-get dist-upgrade
3. If you're not running kernel 2.6.24-15 (or the most recent kernel) yet, reboot and then skip to step 4.
4. $ sudo apt-get install linux-ubuntu-modules-$(uname -r) linux-restricted-modules-$(uname -r)

The morale of the story? Never do a dist-upgrade when it elects to remove packages, or warns of held back packages.

Revision history for this message
DanielRoesler (diafygi) wrote :

Found the problem. When I updated the kernel, I didn't allow it to update menu.lst. So the grub menu was still set to 2.6.24-12. All I needed to do was change the 12 to a 15 in menu.lst. Everything is working now. Wireless and sound are back.

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Conn O Griofa (psyke83) wrote :

Daniel,

It's not recommended to edit menu.lst in that way. Please paste the output of this: sudo update-grub

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DanielRoesler (diafygi) wrote :

Conn wrote:
> Please paste the output of this: sudo update-grub

Thanks, I didn't know about that handy little command.

output of "sudo update-grub":
-------------------
Searching for GRUB installation directory ... found: /boot/grub
Searching for default file ... found: /boot/grub/default
Testing for an existing GRUB menu.lst file ... found: /boot/grub/menu.lst
Searching for splash image ... none found, skipping ...
Found kernel: /boot/vmlinuz-2.6.24-15-generic
Found kernel: /boot/memtest86+.bin
Updating /boot/grub/menu.lst ... done
-------------------

Revision history for this message
DanielRoesler (diafygi) wrote :

Patrick, is this bug still occurring for you? I fixed my instance of this bug long ago.

Revision history for this message
Patrick Jutbauge (ozviking) wrote : Re: [Bug 180956] Re: (On Hardy Heron) After a normal update my wireless network and sound got viped out completly

Hi Daniel,

No it's all fixed... after the next kernel update it worked well and has
done that all the time.

Cheers Patrick

DanielRoesler wrote:
> Patrick, is this bug still occurring for you? I fixed my instance of
> this bug long ago.
>
>

Revision history for this message
DanielRoesler (diafygi) wrote :

Submitter confirmed fixed.

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