Bug #1799280 “Low graphics mode with ubuntu 18.04” : Bugs : xorg-server package : Ubuntu

Revision history for this message

Sherif Saleh (sherifsaleh) wrote on 2018-10-22:

#1

BootLog.txt Edit (266.6 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (54.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (12.8 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (55.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (11.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (433 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (743 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (115 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.9 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (103.6 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (670 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (61.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (62.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (1.2 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (66.2 KiB, text/plain; charset="utf-8")
xserver.errors.txt Edit (326 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (480 bytes, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-10-23:

#2

Your low graphics mode is because the system is stuck in recovery mode with the 'nomodeset' kernel option:

[ 0.000000] Command line: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset

To fix this, please reboot and tap Escape immediately as soon as you see the first purple screen. Now navigate the menus and find the default kernel option that is not recovery mode.

When done, please confirm the correct change has been made by running:

cat /proc/cmdline

affects:	xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status:	New → Incomplete

Daniel van Vugt (vanvugt) on 2018-10-23

tags:

added: nomodeset

Revision history for this message

Sherif Saleh (sherifsaleh) wrote on 2018-10-23: Re: [Bug 1799280] Re: Low graphics mode with ubuntu 18.04

#3

Download full text (4.1 KiB)

Hi Daniel,
Many thanks for your email and advice.
When I try to boot from default kernel, I get a frozen screen (once the cursor appears). It stays frozen and I have to disconnect the power to reboot.
That is why I booted in recovery mode as advised by Ubuntu Forums.
What would be your advice.
Thanks.
Sherif
On Tuesday, 23 October 2018, 03:10:47 BST, Daniel van Vugt <email address hidden> wrote:

Your low graphics mode is because the system is stuck in recovery mode
with the 'nomodeset' kernel option:

[ 0.000000] Command line: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic
root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset

To fix this, please reboot and tap Escape immediately as soon as you see
the first purple screen. Now navigate the menus and find the default
kernel option that is not recovery mode.

When done, please confirm the correct change has been made by running:

cat /proc/cmdline

** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1799280

Title:
Low graphics mode with ubuntu 18.04

Status in xorg-server package in Ubuntu:
Incomplete

Bug description:
  I have problem login since update to 18.04 last week.
  I tried to boot to recovery mode but got a message with low graphics mode.
  I tried to install intel driver again but I have the latest version.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 22 20:19:27 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
  InstallationDate: Installed on 2017-04-23 (547 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. OptiPlex GX620
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0F8098
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd02/20/2006:svnDellInc.:pnOptiPlexGX620:pvr:rvnDellInc.:rn0F8098:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex GX620
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0....

Hi Daniel,
Many thanks for your email and advice.
When I try to boot from default kernel, I get a frozen screen (once the cursor appears). It stays frozen and I have to disconnect the power to reboot.
That is why I booted in recovery mode as advised by Ubuntu Forums.
What would be your advice.
Thanks.
Sherif
    On Tuesday, 23 October 2018, 03:10:47 BST, Daniel van Vugt <daniel.van.vugt@canonical.com> wrote:  
 
 Your low graphics mode is because the system is stuck in recovery mode
with the 'nomodeset' kernel option:

[    0.000000] Command line: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic
root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset

To fix this, please reboot and tap Escape immediately as soon as you see
the first purple screen. Now navigate the menus and find the default
kernel option that is not recovery mode.

When done, please confirm the correct change has been made by running:

cat /proc/cmdline

** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
      Status: New => Incomplete

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1799280

Title:
  Low graphics mode with ubuntu 18.04

Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  I have problem login since update to 18.04 last week.
  I tried to boot to recovery mode but got a message with low graphics mode.
  I tried to install intel driver again but I have the latest version.

ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  .tmp.unity_support_test.1:
  
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 22 20:19:27 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
  InstallationDate: Installed on 2017-04-23 (547 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. OptiPlex GX620
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0F8098
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd02/20/2006:svnDellInc.:pnOptiPlexGX620:pvr:rvnDellInc.:rn0F8098:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex GX620
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Mon Oct 22 19:20:47 2018
  xserver.configfile: default
  xserver.devices:
  input        Power Button        KEYBOARD, id 6
  input        Power Button        KEYBOARD, id 7
  input        DELL DELL USB Keyboard KEYBOARD, id 8
  input        Microsoft Express Mouse MOUSE, id 9
  input        Microsoft Express Mouse KEYBOARD, id 10
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.6-1ubuntu4

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1799280/+subscriptions

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-10-23:

#4

Ah! I think you are now hitting bug 1727356. Please also enable the workaround for that.

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-10-23:

#5

Alternatively, try Ubuntu 18.10 which has the fix for bug 1727356 built-in.

Revision history for this message

Sherif Saleh (sherifsaleh) wrote on 2018-10-23:

#6

Download full text (3.4 KiB)

Many thanks for your quick reply.
Can I fix the bug but still keep my files or would I need to do new installation.
Thanks.
Sherif
On Tuesday, 23 October 2018, 11:01:01 BST, Daniel van Vugt <email address hidden> wrote:

Alternatively, try Ubuntu 18.10 which has the fix for bug 1727356 built-
in.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1799280

Title:
Low graphics mode with ubuntu 18.04

Status in xorg-server package in Ubuntu:
Incomplete

Bug description:
  I have problem login since update to 18.04 last week.
  I tried to boot to recovery mode but got a message with low graphics mode.
  I tried to install intel driver again but I have the latest version.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 22 20:19:27 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
  InstallationDate: Installed on 2017-04-23 (547 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. OptiPlex GX620
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0F8098
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd02/20/2006:svnDellInc.:pnOptiPlexGX620:pvr:rvnDellInc.:rn0F8098:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex GX620
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Mon Oct 22 19:20:47 2018
  xserver.configfile: default
  xserver.devices:
  input Power Button KEYBOARD, id 6
  input Power Button KEYBOARD, id 7
  input DELL DELL USB Keyboard KEYBOARD, id 8
  input Microsoft Expre...

Many thanks for your quick reply.
Can I fix the bug but still keep my files or would I need to do new installation.
Thanks.
Sherif
    On Tuesday, 23 October 2018, 11:01:01 BST, Daniel van Vugt <daniel.van.vugt@canonical.com> wrote:  
 
 Alternatively, try Ubuntu 18.10 which has the fix for bug 1727356 built-
in.

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1799280

Title:
  Low graphics mode with ubuntu 18.04

Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  I have problem login since update to 18.04 last week.
  I tried to boot to recovery mode but got a message with low graphics mode.
  I tried to install intel driver again but I have the latest version.

ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  .tmp.unity_support_test.1:
  
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 22 20:19:27 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
  InstallationDate: Installed on 2017-04-23 (547 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. OptiPlex GX620
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0F8098
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd02/20/2006:svnDellInc.:pnOptiPlexGX620:pvr:rvnDellInc.:rn0F8098:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex GX620
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Mon Oct 22 19:20:47 2018
  xserver.configfile: default
  xserver.devices:
  input        Power Button        KEYBOARD, id 6
  input        Power Button        KEYBOARD, id 7
  input        DELL DELL USB Keyboard KEYBOARD, id 8
  input        Microsoft Express Mouse MOUSE, id 9
  input        Microsoft Express Mouse KEYBOARD, id 10
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.6-1ubuntu4

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1799280/+subscriptions

Revision history for this message

Sherif Saleh (sherifsaleh) wrote on 2018-10-23:

#7

Download full text (3.5 KiB)

Brilliant. Thanks Daniel. I have enabled the workaround and logged in. I will also upgrade to 18.10 as per your advice.
Is it possible to ask for advice regarding GRUB rescue on other disk. How can I report this bug as I can't log in.
Thanks again.
Sherif

On Tuesday, 23 October 2018, 11:01:01 GMT+1, Daniel van Vugt <email address hidden> wrote:

Ah! I think you are now hitting bug 1727356. Please also enable the
workaround for that.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1799280

Title:
Low graphics mode with ubuntu 18.04

Status in xorg-server package in Ubuntu:
Incomplete

Bug description:
  I have problem login since update to 18.04 last week.
  I tried to boot to recovery mode but got a message with low graphics mode.
  I tried to install intel driver again but I have the latest version.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 22 20:19:27 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
  InstallationDate: Installed on 2017-04-23 (547 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. OptiPlex GX620
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0F8098
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd02/20/2006:svnDellInc.:pnOptiPlexGX620:pvr:rvnDellInc.:rn0F8098:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex GX620
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Mon Oct 22 19:20:47 2018
  xserver.configfile: default
  xserver.devices:
  input Power Button KEYBOARD...

Brilliant. Thanks Daniel. I have enabled the workaround and logged in. I will also upgrade to 18.10 as per your advice.
Is it possible to ask for advice regarding GRUB rescue on other disk. How can I report this bug as I can't log in.
Thanks again.
Sherif

On Tuesday, 23 October 2018, 11:01:01 GMT+1, Daniel van Vugt <daniel.van.vugt@canonical.com> wrote:  
 
 Ah! I think you are now hitting bug 1727356. Please also enable the
workaround for that.

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1799280

Title:
  Low graphics mode with ubuntu 18.04

Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  I have problem login since update to 18.04 last week.
  I tried to boot to recovery mode but got a message with low graphics mode.
  I tried to install intel driver again but I have the latest version.

ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  .tmp.unity_support_test.1:
  
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 22 20:19:27 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
  InstallationDate: Installed on 2017-04-23 (547 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. OptiPlex GX620
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0F8098
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd02/20/2006:svnDellInc.:pnOptiPlexGX620:pvr:rvnDellInc.:rn0F8098:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex GX620
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Mon Oct 22 19:20:47 2018
  xserver.configfile: default
  xserver.devices:
  input        Power Button        KEYBOARD, id 6
  input        Power Button        KEYBOARD, id 7
  input        DELL DELL USB Keyboard KEYBOARD, id 8
  input        Microsoft Express Mouse MOUSE, id 9
  input        Microsoft Express Mouse KEYBOARD, id 10
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.6-1ubuntu4

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1799280/+subscriptions

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2018-10-24:

#8

I think the conclusion here is that:

1. In the beginning you really had bug 1727356.

2. While trying to work around bug 1727356, you accidentally created this problem, which is not a bug at all but user error.

So please subscribe to bug 1727356. This bug is now closed as "invalid". If you have any more problems then please open a new bug.

Changed in xorg-server (Ubuntu):
status:	Incomplete → Invalid

Revision history for this message

Sherif Saleh (sherifsaleh) wrote on 2018-10-24:

#9

Download full text (3.7 KiB)

That seems right.
It's working fine now with 18.10.
Thanks for your help. Really appreciate it.

On Wed, 24 Oct 2018 at 3:50 am, Daniel van Vugt<email address hidden> wrote: I think the conclusion here is that:

1. In the beginning you really had bug 1727356.

2. While trying to work around bug 1727356, you accidentally created
this problem, which is not a bug at all but user error.

So please subscribe to bug 1727356. This bug is now closed as "invalid".
If you have any more problems then please open a new bug.

** Changed in: xorg-server (Ubuntu)
Status: Incomplete => Invalid

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1799280

Title:
Low graphics mode with ubuntu 18.04

Status in xorg-server package in Ubuntu:
Invalid

Bug description:
  I have problem login since update to 18.04 last week.
  I tried to boot to recovery mode but got a message with low graphics mode.
  I tried to install intel driver again but I have the latest version.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 22 20:19:27 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
  InstallationDate: Installed on 2017-04-23 (547 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. OptiPlex GX620
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0F8098
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd02/20/2006:svnDellInc.:pnOptiPlexGX620:pvr:rvnDellInc.:rn0F8098:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex GX620
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouve...

That seems right. 
It's working fine now with 18.10.
Thanks for your help. Really appreciate it. 
 
 
  On Wed, 24 Oct 2018 at 3:50 am, Daniel van Vugt<daniel.van.vugt@canonical.com> wrote:   I think the conclusion here is that:

1. In the beginning you really had bug 1727356.

2. While trying to work around bug 1727356, you accidentally created
this problem, which is not a bug at all but user error.

So please subscribe to bug 1727356. This bug is now closed as "invalid".
If you have any more problems then please open a new bug.

** Changed in: xorg-server (Ubuntu)
      Status: Incomplete => Invalid

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1799280

Title:
  Low graphics mode with ubuntu 18.04

Status in xorg-server package in Ubuntu:
  Invalid

Bug description:
  I have problem login since update to 18.04 last week.
  I tried to boot to recovery mode but got a message with low graphics mode.
  I tried to install intel driver again but I have the latest version.

ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  .tmp.unity_support_test.1:
  
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 22 20:19:27 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
  Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
    Subsystem: Dell 82945G/GZ Integrated Graphics Controller [1028:01ad]
  InstallationDate: Installed on 2017-04-23 (547 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. OptiPlex GX620
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-36-generic root=/dev/mapper/ubuntu--vg-root ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0F8098
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd02/20/2006:svnDellInc.:pnOptiPlexGX620:pvr:rvnDellInc.:rn0F8098:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex GX620
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
  xserver.bootTime: Mon Oct 22 19:20:47 2018
  xserver.configfile: default
  xserver.devices:
  input        Power Button        KEYBOARD, id 6
  input        Power Button        KEYBOARD, id 7
  input        DELL DELL USB Keyboard KEYBOARD, id 8
  input        Microsoft Express Mouse MOUSE, id 9
  input        Microsoft Express Mouse KEYBOARD, id 10
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.6-1ubuntu4

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1799280/+subscriptions

Ubuntu
xorg-server package

Low graphics mode with ubuntu 18.04

Bug Description

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Ubuntuxorg-server package

Low graphics mode with ubuntu 18.04

Bug Description

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Ubuntu
xorg-server package