Linux crashed so severly that I have to reinstall.

[Robert Pearson]

First Google Chrome and Chromium crashed closing all their windows. Then most, but not all, of the VisualWorks windows diappeared. (Unfortunately the System window closed so I could not exit properly). Then the list of open windows at the bottom of the screen disappeared, as did the menu bar at the top. With no menu to shutdown, I had to turn power off.

When I tried to reboot I got the Ubuntu symbol and the progress dots underneath. After more than an hour, I got a command line to log in. (Not a terminal window - Ubuntu never started.)

I was able to log in but could do nothing since this was a system without MATE or any window GUI.

Every time I try to reboot, I get the save progress dots for over an hour and then the terminal mode login prompt.

I had to boot from the distribution DVD to make this report before re-installing the system.

Please fix your documentation on reporting system crashes. What is "apport" and how do I run it?

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-20-generic 4.15.0-20.21
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CasperVersion: 1.394
CurrentDesktop: MATE
Date: Sun Oct 21 02:13:33 2018
LiveMediaBuild: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: linux-signed
UpgradeStatus: No upgrade log present (probably fresh install)

[Po-Hsu Lin (cypressyew)]

Hello,
do you still have this issue with the latest Bionic kernel (4.15.0-47-generic)?
thanks.

[Robert Pearson (rpearsonii)]

No since the kernel I reported does not work. After reinstalling Ubuntu MATE 14.10, I am using kernel 4.18.0-generic. This version has its own set of bugs (i.e. file and directory owner are improperly reported as root my command line ls -l and Caja. I know this is a lie since I am not logged in a root and have no trouble creating, deleting and modifying files.

Why would I shut down my system since Oct 21, 2018 just waiting for some response to a severe bug?

[Po-Hsu Lin (cypressyew)]

Hello,
my apology for this situation, we let this package (linux-signed) slip through our radar in the old days. The process has been improved now.

I am gonna close this bug with Invalid, but please feel free to open a new bug with command "ubuntu-bug linux" base on what you have encountered recently (preferably one issue in a report, and with a supported version, as Ubuntu Mate 14.10 has already reaches it End-of-Life [1]).

Or ask questions on community forums like https://askubuntu.com https://ubuntuforums.org/

Thank you.

[1] https://en.wikipedia.org/wiki/Ubuntu_MATE

[Robert Pearson (rpearsonii)]

That is not the only bug that has “slip through our radar”. The latest
update of Ubuntu MATE lies about the owner of files both in the command
line ls -l command and the Caja Properties window. Both claim the owner is
root. Since I am logged on a robert not root I would not be able to create,
modify, or delete any files in my system (ls always says to owner is root).
Since I can make changes then either the file system permissions code is
broken or the owner is being incorrectly reported.

I reported this problem about 4 weeks ago. It has “slip through our radar”.
No response from anybody despite the fact that this is a security problem
in the basic kernel.

Robert

On Fri, Apr 19, 2019 at 7:50 AM Po-Hsu Lin <email address hidden> wrote:

> Hello,
> my apology for this situation, we let this package (linux-signed) slip
> through our radar in the old days. The process has been improved now.
>
> I am gonna close this bug with Invalid, but please feel free to open a
> new bug with command "ubuntu-bug linux" base on what you have
> encountered recently (preferably one issue in a report, and with a
> supported version, as Ubuntu Mate 14.10 has already reaches it End-of-
> Life [1]).
>
> Or ask questions on community forums like https://askubuntu.com
> https://ubuntuforums.org/
>
> Thank you.
>
> [1] https://en.wikipedia.org/wiki/Ubuntu_MATE
>
> ** Changed in: linux-signed (Ubuntu)
> Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1799019
>
> Title:
> Linux crashed so severly that I have to reinstall.
>
> Status in linux-signed package in Ubuntu:
> Invalid
>
> Bug description:
> First Google Chrome and Chromium crashed closing all their windows.
> Then most, but not all, of the VisualWorks windows diappeared.
> (Unfortunately the System window closed so I could not exit properly).
> Then the list of open windows at the bottom of the screen disappeared,
> as did the menu bar at the top. With no menu to shutdown, I had to
> turn power off.
>
> When I tried to reboot I got the Ubuntu symbol and the progress dots
> underneath. After more than an hour, I got a command line to log in.
> (Not a terminal window - Ubuntu never started.)
>
> I was able to log in but could do nothing since this was a system
> without MATE or any window GUI.
>
> Every time I try to reboot, I get the save progress dots for over an
> hour and then the terminal mode login prompt.
>
> I had to boot from the distribution DVD to make this report before re-
> installing the system.
>
> Please fix your documentation on reporting system crashes. What is
> "apport" and how do I run it?
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-4.15.0-20-generic 4.15.0-20.21
> ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
> Uname: Linux 4.15.0-20-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7
> Architecture: amd64
> CasperVersion: 1.394
> CurrentDesktop: MATE
> Date: Sun Oct 21 02:13:33 2018
> LiveMediaBuild: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> ProcE...

[Po-Hsu Lin (cypressyew)]

Hello Robert,

Ubuntu MATE is a community developed version of Ubuntu. Which means that it's maintained by user / developers like you.

You might want to contact the community [1] directly for your issues that you have encountered on MATE (or the Caja package maintainer [2] or even the Caja maintainers upstream [3]

[1] https://ubuntu-mate.community/
[2] https://launchpad.net/ubuntu/+source/caja
[3] https://tracker.debian.org/pkg/caja