ELAN1200 touchpad not working at all with kernel 4.15+; Recognized as ITE 8910 keyboard

Bug #1782653 reported by marclandolt
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

Laptop is an Asus-GL703GE

Touchpad is an ELAN touchpad model 1200. (rev ?)

This bug is relative to the Asus-GL703GE and any Asus laptop using the ELAN1200 touchpad that semms to be different from that Bug: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1777679 (ASUS-GL503VD)

cat /sys/bus/i2c/devices/i2c-ELAN1200\:00/modalias
acpi:ELAN1200:PNP0C50:

dmesg:
[ 12.776346] genirq: Setting trigger mode 8 for irq 138 failed (intel_gpio_irq_type+0x0/0x140)
[ 12.776409] i2c_hid i2c-ELAN1200:00: i2c-ELAN1200:00 supply vdd not found, using dummy regulator
[ 12.777528] i2c_hid i2c-ELAN1200:00: Requesting IRQ: 138
[ 12.777585] cannonlake-pinctrl INT3450:00: pin 225 cannot be used as IRQ
[ 12.777587] genirq: Setting trigger mode 8 for irq 138 failed (intel_gpio_irq_type+0x0/0x140)
[ 12.777622] i2c_hid i2c-ELAN1200:00: Could not register for ELAN1200:00 interrupt, irq = 138, ret = -1
[ 12.777644] i2c_hid: probe of i2c-ELAN1200:00 failed with error -1

I tried Kernels 4.15.0-20-generic (Ubuntu 18.04), 4.17.2, 4.17.8, 4.18, all do not work

I tried with additional libinput from xorg, did not work.

the Kernel-Module hid-multitouch is loaded but touchpad does not work.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-07-19 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Package: linux (not installed)
Tags: bionic
Uname: Linux 4.17.2 x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1782653

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: bionic
Revision history for this message
marclandolt (marclandolt) wrote : ProcCpuinfoMinimal.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
marclandolt (marclandolt) wrote : ProcEnviron.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
marclandolt (marclandolt) wrote :
Revision history for this message
marclandolt (marclandolt) wrote :
description: updated
Revision history for this message
marclandolt (marclandolt) wrote :

journalctl gives the following output, there is an additional descriptor

Jul 20 08:15:30 debian kernel: i2c_hid i2c-ELAN1200:00: HID Descriptor: 1e 00 00 01 64 01 02 00 03 00 10 00 04 00 00 00 05 00 06 00 f3 04 90 30 04 00 00 00 00 00
Jul 20 08:15:30 debian kernel: cannonlake-pinctrl INT3450:00: pin 225 cannot be used as IRQ

Revision history for this message
marclandolt (marclandolt) wrote :

There are reports [1,2] about Clock Speed of i2c bus on cannon-lake cpus that could be the reason at least for other devices so I tried with 180000000 and 216000000 but it did not help...

[1] https://www.spinics.net/lists/linux-i2c/msg34891.html
[2] https://www.spinics.net/lists/linux-i2c/msg34945.html

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.18-rc6

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: kernel-da-key
Revision history for this message
marclandolt (marclandolt) wrote :

i tried kernel 4.17.2 and 4.18.RC6 on Ubuntu but the touchpad does not work.

i also tried this, the errormessages are gone with that "hack" but the touchpad still does not work:
https://bugzilla.kernel.org/show_bug.cgi?id=199911

so maybe the irq might be wrong but there is a another thing not working...

Revision history for this message
marclandolt (marclandolt) wrote :

There is a Solution now, a great guy at kenel.org fixed it:

On Ubuntu 18.04 you must download Kernel 14.18.rc6 form Kernel.org, apply 2 Patches and compile it.

Comment 68 https://bugzilla.kernel.org/show_bug.cgi?id=199911#c68.

Unfortunately still the same disconnection problems like on GE503VS.

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