Freezes on switching back from second login

Bug #1777405 reported by Petter Sundlöf
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Fix Released
High
Unassigned

Bug Description

using latest gdm3 (3.28.2-ubuntu1.2), reproducable:

1. log in (autologin)
2. switch to 2nd user
3. switch back to 1st user
logs in and displays, but mouse cursor and keyboard frozen, can't switch to vt

tried with both nouveau and nvidia driver.

Changed to lightdm and switching between users works fine

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gdm3 3.28.2-0ubuntu1.2
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Uname: Linux 4.15.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 18 10:48:41 2018
InstallationDate: Installed on 2018-05-18 (30 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.gdm3.custom.conf: 2018-05-24T09:17:04.372994

Revision history for this message
Petter Sundlöf (petter-sundlof) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Can you please try downloading and manually re-installing the packages of the previous version?

https://launchpad.net/ubuntu/+source/gdm3/3.28.0-0ubuntu1/+build/14516225

Changed in gdm3 (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
Petter Sundlöf (petter-sundlof) wrote :

Downgraded to those 6 .28.0-0ubuntu1 packages and rebooted: both user switching (black screen, unresponsive computer at 1st attempt at going to user switch screen) and hibernate resume failed.
Reverting to lightdm and all those function again

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.]

Changed in gdm3 (Ubuntu):
status: Incomplete → Expired
Changed in gdm3 (Ubuntu):
status: Expired → New
tags: added: user-switch
Revision history for this message
Hernan (hmvago) wrote :

I have the same (or similar) problem.
To resolve the freezing of most of the gui applications, I have to repeat the logoff-login operation, pressing the shortkey-combinations CTRL + ALT + F1, and the problem seems to disapere.

MY PC/OS configuration
------------------------------------------------

~$ neofetch --stdout
---------------
OS: Ubuntu 18.04.5 LTS x86_64
Host: OptiPlex 7020 01
Kernel: 4.15.0-140-generic
Uptime: 2 hours, 3 mins
Packages: 4285
Shell: bash 4.4.20
Resolution: 1280x960
DE: GNOME 3.28.4
WM: GNOME Shell
WM Theme: Adwaita
Theme: Ambiance [GTK2/3]
Icons: Ubuntu-mono-dark [GTK2/3]
Terminal: gnome-terminal
CPU: Intel i5-4590 (4) @ 3.700GHz
GPU: Intel HD Graphics 4600
Memory: 6467MiB / 28045MiB

------------------------------------------------

~$ dpkg -l | grep gdm3
ii gdm3 3.28.3-0ubuntu18.04.6 amd64 GNOME Display Manager

Revision history for this message
Luis Alvarado (luisalvarado) wrote :

Is this still happening?

Revision history for this message
Petter Sundlöf (petter-sundlof) wrote : Re: [Bug 1777405] Re: Freezes on switching back from second login

Don't think so!

Den tors 15 feb. 2024 14:17Luis Alvarado <email address hidden> skrev:

> Is this still happening?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1777405
>
> Title:
> Freezes on switching back from second login
>
> Status in gdm3 package in Ubuntu:
> New
>
> Bug description:
> using latest gdm3 (3.28.2-ubuntu1.2), reproducable:
>
> 1. log in (autologin)
> 2. switch to 2nd user
> 3. switch back to 1st user
> logs in and displays, but mouse cursor and keyboard frozen, can't switch
> to vt
>
> tried with both nouveau and nvidia driver.
>
> Changed to lightdm and switching between users works fine
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: gdm3 3.28.2-0ubuntu1.2
> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
> Uname: Linux 4.15.0-23-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.2
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Jun 18 10:48:41 2018
> InstallationDate: Installed on 2018-05-18 (30 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> SourcePackage: gdm3
> UpgradeStatus: No upgrade log present (probably fresh install)
> mtime.conffile..etc.gdm3.custom.conf: 2018-05-24T09:17:04.372994
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1777405/+subscriptions
>
>

affects: gdm3 (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Fix Released
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