no input and output devices detected in sound definitions

Bug #1774979 reported by Paulo Jorge Costa Ricardo Barroso
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After installing pulse audio equalizer, it worked good. everything was detected in Sound Definitions and there was sound in the headphone out.

In the day after, every input and output devices were gone in Sound Definition. I uninstalled pulse audio equalizer but nothing happened in Sound Definitions, everything was gone.

I rebooted the system and nothing. No sound.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.10
ProcVersionSignature: Ubuntu 4.13.0-43.48~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-43-generic i686
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: i386
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D1', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D6c', '/dev/snd/pcmC0D6p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Mon Jun 4 12:35:32 2018
InstallationDate: Installed on 2018-01-04 (150 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386 (20170801)
ProcEnviron:
 LANGUAGE=pt:pt_BR:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_PT.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: A6FAS.212
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: A6F
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA6FAS.212:bd05/15/2006:svnASUSTeKComputerInc.:pnA6F:pvr1.0:rvnASUSTeKComputerInc.:rnA6F:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: A6F
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Paulo Jorge Costa Ricardo Barroso (parroso) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It appears you don't have a pulseaudio daemon running, which would explain the loss of all output and input.

Please look in /var/crash for any relevant crash files. If found then follow the instructions in https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

Otherwise, please check this page to see what crash reports the machine has automatically sent: https://errors.ubuntu.com/user/ID where ID is the contents of the machine's /var/lib/whoopsie/whoopsie-id file.

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

When experiencing the problem please also run:

  ps auxw | grep pulse

and send us the output.

Revision history for this message
Paulo Jorge Costa Ricardo Barroso (parroso) wrote : Re: [Bug 1774979] Re: no input and output devices detected in sound definitions

I wanna thank you for the time you spent with this.

What I did was a fresh install of the Ubuntu because I needed the laptop
urgently. Everything went back to normal.

Thank you once again for your support. I want to say that I' m very pleased
with Ubuntu.

A Ter, 5/06/2018, 03:11, Daniel van Vugt <email address hidden>
escreveu:

> When experiencing the problem please also run:
>
> ps auxw | grep pulse
>
> and send us the output.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1774979
>
> Title:
> no input and output devices detected in sound definitions
>
> Status in pulseaudio package in Ubuntu:
> Incomplete
>
> Bug description:
> After installing pulse audio equalizer, it worked good. everything was
> detected in Sound Definitions and there was sound in the headphone
> out.
>
> In the day after, every input and output devices were gone in Sound
> Definition. I uninstalled pulse audio equalizer but nothing happened
> in Sound Definitions, everything was gone.
>
> I rebooted the system and nothing. No sound.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: pulseaudio 1:8.0-0ubuntu3.10
> ProcVersionSignature: Ubuntu 4.13.0-43.48~16.04.1-generic 4.13.16
> Uname: Linux 4.13.0-43-generic i686
> ApportVersion: 2.20.1-0ubuntu2.18
> Architecture: i386
> AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
> '/dev/snd/hwC0D1', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D6c',
> '/dev/snd/pcmC0D6p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c',
> '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq',
> '/dev/snd/timer'] failed with exit code 1:
> CurrentDesktop: Unity
> Date: Mon Jun 4 12:35:32 2018
> InstallationDate: Installed on 2018-01-04 (150 days ago)
> InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386
> (20170801)
> ProcEnviron:
> LANGUAGE=pt:pt_BR:en
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=pt_PT.UTF-8
> SHELL=/bin/bash
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> SourcePackage: pulseaudio
> Symptom: audio
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/15/2006
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: A6FAS.212
> dmi.board.asset.tag: To Be Filled By O.E.M.
> dmi.board.name: A6F
> dmi.board.vendor: ASUSTeK Computer Inc.
> dmi.board.version: 1.0
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK Computer Inc.
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrA6FAS.212:bd05/15/2006:svnASUSTeKComputerInc.:pnA6F:pvr1.0:rvnASUSTeKComputerInc.:rnA6F:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
> dmi.product.family: To Be Filled By O.E.M.
> dmi.product.name: A6F
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK Computer Inc.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1774979/+subscriptions
>

Changed in pulseaudio (Ubuntu):
status: Incomplete → Invalid
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