Webclient: Claims returned handling
Bug #1771652 reported by
Michele Risinger
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Evergreen |
Won't Fix
|
Undecided
|
Unassigned |
Bug Description
Right now, claims returns are included in the total for items checked out (summary on the left). My staff are requesting to either remove claims returned from the items checked out tally, OR add claims returned back to the "items out" section (rather than a separate tab) so that the one item out can easily be seen as a claimed returned, which they can ignore.
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Hi Michele, there is a Library Setting to control whether Claimed Returned items are included in the checkout totals -- "Do not include outstanding Claims Returned circulations in lump sum tallies in Patron Display". If you set this to TRUE, the Items Out count that you identify in your screenshot will NOT include Claimed Returned items.