No device found : yet demonstrably present
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
I am currently experiencing problems with cheese in Ubuntu 18.04
cheese-
The webcam works correctly with vlc and v4l2:///dev/video0
The usb info for this webcam is
Bus 001 Device 008: ID 046d:08d9 Logitech, Inc. QuickCam IM/Connect
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cheese 3.28.0-1ubuntu1
ProcVersionSign
Uname: Linux 4.15.0-18-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu May 10 08:21:52 2018
InstallationDate: Installed on 2017-04-05 (399 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
RelatedPackageV
cheese 3.28.0-1ubuntu1
cheese-common 3.28.0-1ubuntu1
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2018-04-20 (19 days ago)
dmi.bios.date: 09/29/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: KYSKLi70.
dmi.board.name: NUC6i7KYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H90766-405
dmi.chassis.type: 3
dmi.chassis.vendor: Intel Corporation
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-04-05 (399 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
Package: linux (not installed)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-18-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-04-20 (19 days ago)
UserGroups: adm audio cdrom dip lpadmin plugdev postgres pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 09/29/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: KYSKLi70.
dmi.board.name: NUC6i7KYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H90766-405
dmi.chassis.type: 3
dmi.chassis.vendor: Intel Corporation
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1770407
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.