Ubuntu
xorg-server package

Display on Dell 1440x900 is not available

Bug #1769029 reported by VK Joseph on 2018-05-04

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	xorg-server (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Monitor resolution is limited to 1024x768 with no option for higher resolution

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
Uname: Linux 4.15.0-20-generic x86_64
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri May 4 09:44:54 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd 82945G/GZ Integrated Graphics Controller [1458:d000]
InstallationDate: Installed on 2018-05-03 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Gigabyte Technology Co., Ltd. 945GZM-S2
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=2429ce45-7592-4cb5-974d-7446cb495a5b ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/26/2007
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FG
dmi.board.name: 945GZM-S2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFG:bd04/26/2007:svnGigabyteTechnologyCo.,Ltd.:pn945GZM-S2:pvr:rvnGigabyteTechnologyCo.,Ltd.:rn945GZM-S2:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: 945GZM-S2
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

Tags:

Revision history for this message

VK Joseph (vkj) wrote on 2018-05-04:

CurrentDmesg.txt Edit (150.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (12.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.1 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (9.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (720 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (108.6 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (18.7 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (18.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (1.8 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (8.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Dave Goldsbrough (daveg-k) wrote on 2018-05-05:

Many bugs are now accumulating with this and similar issues surrounding Xorg. This is just one example https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1764087
There are others. Some are related to Lenovo laptops but not all.
Shame that 18.04 LTS has been allowed to be released without this inherent bug being fixed. It is damaging Ubuntu reputation.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-05-05:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status:	New → Confirmed

Revision history for this message

VK Joseph (vkj) wrote on 2018-05-07: Re: [Bug 1769029] Re: Display on Dell 1440x900 is not available

Download full text (3.6 KiB)

And now it is working on Dell 1440x900. Thanks a lot for the immediate
support.
-VK Joseph

On Sat, May 5, 2018 at 12:29 PM, Launchpad Bug Tracker <
<email address hidden>> wrote:

> Status changed to 'Confirmed' because the bug affects multiple users.
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Confirmed
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1769029
>
> Title:
> Display on Dell 1440x900 is not available
>
> Status in xorg package in Ubuntu:
> Confirmed
>
> Bug description:
> Monitor resolution is limited to 1024x768 with no option for higher
> resolution
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7
> ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
> Uname: Linux 4.15.0-20-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Fri May 4 09:44:54 2018
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772]
> (rev 02) (prog-if 00 [VGA controller])
> Subsystem: Gigabyte Technology Co., Ltd 82945G/GZ Integrated Graphics
> Controller [1458:d000]
> InstallationDate: Installed on 2018-05-03 (0 days ago)
> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
> Lsusb:
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> MachineType: Gigabyte Technology Co., Ltd. 945GZM-S2
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_IN
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic
> root=UUID=2429ce45-7592-4cb5-974d-7446cb495a5b ro quiet splash
> vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/26/2007
> dmi.bios.vendor: Award Software International, Inc.
> dmi.bios.version: FG
> dmi.board.name: 945GZM-S2
> dmi.board.vendor: Gigabyte Technology Co., Ltd.
> dmi.chassis.type: 3
> dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
> dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFG:bd04/26/2007:
> svnGigabyteTechnologyCo.,Ltd.:pn945GZM-S2:pvr:
> rvnGigabyteTechnologyCo.,Ltd.:rn945GZM-S2:rvr:
> cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
> dmi.product.name: 945GZM-S2
> dmi.sys.vendor: Gigabyte Technology Co., Ltd.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.91-2
> version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
> version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
> version.xserver-xorg-core: xserver-...

And  now it is working on Dell 1440x900. Thanks a lot for the immediate
support.
-VK Joseph

On Sat, May 5, 2018 at 12:29 PM, Launchpad Bug Tracker <
1769029@bugs.launchpad.net> wrote:

> Status changed to 'Confirmed' because the bug affects multiple users.
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Confirmed
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1769029
>
> Title:
>   Display on Dell 1440x900 is not available
>
> Status in xorg package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Monitor resolution is limited to 1024x768 with no option for higher
>   resolution
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7
>   ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
>   Uname: Linux 4.15.0-20-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Fri May  4 09:44:54 2018
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772]
> (rev 02) (prog-if 00 [VGA controller])
>      Subsystem: Gigabyte Technology Co., Ltd 82945G/GZ Integrated Graphics
> Controller [1458:d000]
>   InstallationDate: Installed on 2018-05-03 (0 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   Lsusb:
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>   MachineType: Gigabyte Technology Co., Ltd. 945GZM-S2
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_IN
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic
> root=UUID=2429ce45-7592-4cb5-974d-7446cb495a5b ro quiet splash
> vt.handoff=1
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 04/26/2007
>   dmi.bios.vendor: Award Software International, Inc.
>   dmi.bios.version: FG
>   dmi.board.name: 945GZM-S2
>   dmi.board.vendor: Gigabyte Technology Co., Ltd.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
>   dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFG:bd04/26/2007:
> svnGigabyteTechnologyCo.,Ltd.:pn945GZM-S2:pvr:
> rvnGigabyteTechnologyCo.,Ltd.:rn945GZM-S2:rvr:
> cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
>   dmi.product.name: 945GZM-S2
>   dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.91-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20171229-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.15-2
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1769029/+subscriptions
>

Daniel van Vugt (vanvugt) on 2018-10-05

affects:

xorg (Ubuntu) → xorg-server (Ubuntu)

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Ubuntuxorg-server package

Display on Dell 1440x900 is not available

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