Synaptics Touchpad not Detected

Bug #1764040 reported by Dave Harton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Using Cinnamon on 18.04 Beta 2. (Description: Ubuntu Bionic Beaver (development branch) Release: 18.04)

Touchpad not detected. Was also not detected in 17.10 but I thought that this was a Wayland problem, but obviously not...

$ cat /proc/bus/input/devices
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input0
U: Uniq=
H: Handlers=sysrq kbd event0 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=046d Product=c077 Version=0111
N: Name="Logitech USB Optical Mouse"
P: Phys=usb-0000:00:04.0-4/input0
S: Sysfs=/devices/pci0000:00/0000:00:04.0/usb2/2-4/2-4:1.0/0003:046D:C077.0001/input/input1
U: Uniq=
H: Handlers=mouse0 event1
B: PROP=0
B: EV=17
B: KEY=ff0000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0003 Vendor=04f2 Product=b012 Version=0346
N: Name="USB2.0 1.3M UVC WebCam : USB2.0"
P: Phys=usb-0000:00:04.1-7/button
S: Sysfs=/devices/pci0000:00/0000:00:04.1/usb1/1-7/1-7:1.0/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA NVidia Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:08.0/sound/card0/input3
U: Uniq=
H: Handlers=event3
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA NVidia Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:08.0/sound/card0/input4
U: Uniq=
H: Handlers=event4
B: PROP=0
B: EV=21
B: SW=4

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-15-generic 4.15.0-15.16
ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
Uname: Linux 4.15.0-15-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.15.0-15-generic.
ApportVersion: 2.20.9-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC663 Analog [ALC663 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dave 1249 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfce78000 irq 15'
   Mixer name : 'Realtek ALC663'
   Components : 'HDA:10ec0663,10431903,00100001 HDA:10de0007,10de0101,00100100'
   Controls : 31
   Simple ctrls : 13
CurrentDesktop: X-Cinnamon
Date: Sun Apr 15 14:40:09 2018
HibernationDevice: RESUME=UUID=5345d639-3d67-4cc1-89bc-acdc9546aa2c
InstallationDate: Installed on 2017-12-06 (129 days ago)
InstallationMedia: Lubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
Lsusb:
 Bus 001 Device 004: ID 058f:6366 Alcor Micro Corp. Multi Flash Reader
 Bus 001 Device 003: ID 04f2:b012 Chicony Electronics Co., Ltd 1.3 MPixel UVC Webcam
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTeK Computer Inc. F5GL
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-15-generic root=UUID=1ddea34f-fe1f-451d-b88a-5c54b8cafeec ro acpi=off quiet splash
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-15-generic N/A
 linux-backports-modules-4.15.0-15-generic N/A
 linux-firmware 1.173
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to bionic on 2018-04-14 (0 days ago)
dmi.bios.date: 11/20/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 213
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: F5GL
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr213:bd11/20/2008:svnASUSTeKComputerInc.:pnF5GL:pvr1.0:rvnASUSTeKComputerInc.:rnF5GL:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: F5GL
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Dave Harton (dave-harton) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc1/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Dave Harton (dave-harton) wrote : Re: [Bug 1764040] Re: Synaptics Touchpad not Detected
Download full text (7.2 KiB)

Hi Joseph,

Sorry I couldn't get this to install.

Here's the output of the terminal.

Cheers,
Dave

dave@dave-laptop:~$ cd Downloads
dave@dave-laptop:~/Downloads$ sudo dpkg -i *.deb
[sudo] password for dave:
dpkg: warning: downgrading cba:i386 from 0.3.6-4 to 0.3.6-1
(Reading database ... 240669 files and directories currently installed.)
Preparing to unpack cba_0.3.6-1_i386.deb ...
Unpacking cba:i386 (0.3.6-1) over (0.3.6-4) ...
Preparing to unpack cba_0.3.6-4_i386.deb ...
Unpacking cba:i386 (0.3.6-4) over (0.3.6-1) ...
Preparing to unpack
linux-headers-4.16.0-041600-generic_4.16.0-041600.201804012230_amd64.deb ...
Unpacking linux-headers-4.16.0-041600-generic (4.16.0-041600.201804012230)
over (4.16.0-041600.201804012230) ...
More than one copy of package cba:i386 has been unpacked
 in this run ! Only configuring it once.
dpkg: dependency problems prevent configuration of cba:i386:
 cba:i386 depends on libwxbase2.8-0 (>= 2.8.11.0).
 cba:i386 depends on libwxgtk2.8-0 (>= 2.8.11.0).

dpkg: error processing package cba:i386 (--install):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of
linux-headers-4.16.0-041600-generic:
 linux-headers-4.16.0-041600-generic depends on
linux-headers-4.16.0-041600; however:
  Package linux-headers-4.16.0-041600 is not installed.

dpkg: error processing package linux-headers-4.16.0-041600-generic
(--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 cba:i386
 linux-headers-4.16.0-041600-generic
dave@dave-laptop:~/Downloads$

On 17 April 2018 at 09:13, Joseph Salisbury <email address hidden>
wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.16 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc1/
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1764040
>
> Title:
> Synaptics Touchpad not Detected
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Using Cinnamon on 18.04 Beta 2. (Description: Ubuntu Bionic Beaver
> (development branch) Release: 18.04)
>
> Touchpad not detected. Was also not detected in 17.10 but I thought
> that this was a Wayland problem, but obviously not...
>
> $ cat /proc/bus/input/devices
> I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
> N: Name="AT Translated Set 2 keyboard"
> P: Phys=isa0060/serio0/input0
> S: Sysfs=/devices/platform/i8042/serio0/input/input0
> U: Uniq=
> H: Handlers=sysrq kbd event0 leds
> B: PROP=0
> B: EV=120013
> B: KEY=402000000 3803078f80...

Read more...

Revision history for this message
Dave Harton (dave-harton) wrote :
Download full text (8.5 KiB)

Hi Joseph,

Moved this to a new directory and tried again:

See below.

Cheers,
Dave
dave@dave-laptop:~$ cd Test
dave@dave-laptop:~/Test$ sudo dpkg -i *.deb
[sudo] password for dave:
(Reading database ... 240669 files and directories currently installed.)
Preparing to unpack
linux-headers-4.16.0-041600-generic_4.16.0-041600.201804012230_amd64.deb ...
Unpacking linux-headers-4.16.0-041600-generic (4.16.0-041600.201804012230)
over (4.16.0-041600.201804012230) ...
dpkg: dependency problems prevent configuration of
linux-headers-4.16.0-041600-generic:
 linux-headers-4.16.0-041600-generic depends on
linux-headers-4.16.0-041600; however:
  Package linux-headers-4.16.0-041600 is not installed.

dpkg: error processing package linux-headers-4.16.0-041600-generic
(--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 linux-headers-4.16.0-041600-generic
dave@dave-laptop:~/Test$

On 19 April 2018 at 17:18, Dave Harton <email address hidden> wrote:

> Hi Joseph,
>
> Sorry I couldn't get this to install.
>
> Here's the output of the terminal.
>
> Cheers,
> Dave
>
> dave@dave-laptop:~$ cd Downloads
> dave@dave-laptop:~/Downloads$ sudo dpkg -i *.deb
> [sudo] password for dave:
> dpkg: warning: downgrading cba:i386 from 0.3.6-4 to 0.3.6-1
> (Reading database ... 240669 files and directories currently installed.)
> Preparing to unpack cba_0.3.6-1_i386.deb ...
> Unpacking cba:i386 (0.3.6-1) over (0.3.6-4) ...
> Preparing to unpack cba_0.3.6-4_i386.deb ...
> Unpacking cba:i386 (0.3.6-4) over (0.3.6-1) ...
> Preparing to unpack linux-headers-4.16.0-041600-generic_4.16.0-041600.201804012230_amd64.deb
> ...
> Unpacking linux-headers-4.16.0-041600-generic
> (4.16.0-041600.201804012230) over (4.16.0-041600.201804012230) ...
> More than one copy of package cba:i386 has been unpacked
> in this run ! Only configuring it once.
> dpkg: dependency problems prevent configuration of cba:i386:
> cba:i386 depends on libwxbase2.8-0 (>= 2.8.11.0).
> cba:i386 depends on libwxgtk2.8-0 (>= 2.8.11.0).
>
> dpkg: error processing package cba:i386 (--install):
> dependency problems - leaving unconfigured
> dpkg: dependency problems prevent configuration of
> linux-headers-4.16.0-041600-generic:
> linux-headers-4.16.0-041600-generic depends on
> linux-headers-4.16.0-041600; however:
> Package linux-headers-4.16.0-041600 is not installed.
>
> dpkg: error processing package linux-headers-4.16.0-041600-generic
> (--install):
> dependency problems - leaving unconfigured
> Errors were encountered while processing:
> cba:i386
> linux-headers-4.16.0-041600-generic
> dave@dave-laptop:~/Downloads$
>
>
> On 17 April 2018 at 09:13, Joseph Salisbury <joseph.salisbury@canonical.
> com> wrote:
>
>> Would it be possible for you to test the latest upstream kernel? Refer
>> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
>> v4.16 kernel[0].
>>
>> If this bug is fixed in the mainline kernel, please add the following
>> tag 'kernel-fixed-upstream'.
>>
>> If the mainline kernel does not fix this bug, please add the tag:
>> 'kernel-bug-exists-upstream'.
>>
>> Once testing of the upstream kernel is complete, please mark this bu...

Read more...

Revision history for this message
Dave Harton (dave-harton) wrote :
Download full text (10.4 KiB)

Hi Joseph,

No luck... Still not working.

Updated via UKUU. I have attached the screenshot showing the kernel version
plus the list of input devices.

Cheers,
Dave

PS why doesn't the wiki suggest using UKUU to install upstream kernels? So
much easier to do.

dave@dave-laptop:~$ cat /proc/bus/input/devices
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input0
U: Uniq=
H: Handlers=sysrq kbd event0 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=046d Product=c077 Version=0111
N: Name="Logitech USB Optical Mouse"
P: Phys=usb-0000:00:04.0-4/input0
S:
Sysfs=/devices/pci0000:00/0000:00:04.0/usb2/2-4/2-4:1.0/0003:046D:C077.0001/input/input1
U: Uniq=
H: Handlers=mouse0 event1
B: PROP=0
B: EV=17
B: KEY=ff0000 0 0 0 0
B: REL=103
B: MSC=10

I: Bus=0003 Vendor=04f2 Product=b012 Version=0346
N: Name="USB2.0 1.3M UVC WebCam : USB2.0"
P: Phys=usb-0000:00:04.1-7/button
S: Sysfs=/devices/pci0000:00/0000:00:04.1/usb1/1-7/1-7:1.0/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA NVidia Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:08.0/sound/card0/input3
U: Uniq=
H: Handlers=event3
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA NVidia Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:08.0/sound/card0/input4
U: Uniq=
H: Handlers=event4
B: PROP=0
B: EV=21
B: SW=4

On 19 April 2018 at 17:22, Dave Harton <email address hidden> wrote:

> Hi Joseph,
>
> Moved this to a new directory and tried again:
>
> See below.
>
> Cheers,
> Dave
> dave@dave-laptop:~$ cd Test
> dave@dave-laptop:~/Test$ sudo dpkg -i *.deb
> [sudo] password for dave:
> (Reading database ... 240669 files and directories currently installed.)
> Preparing to unpack linux-headers-4.16.0-041600-generic_4.16.0-041600.201804012230_amd64.deb
> ...
> Unpacking linux-headers-4.16.0-041600-generic
> (4.16.0-041600.201804012230) over (4.16.0-041600.201804012230) ...
> dpkg: dependency problems prevent configuration of
> linux-headers-4.16.0-041600-generic:
> linux-headers-4.16.0-041600-generic depends on
> linux-headers-4.16.0-041600; however:
> Package linux-headers-4.16.0-041600 is not installed.
>
> dpkg: error processing package linux-headers-4.16.0-041600-generic
> (--install):
> dependency problems - leaving unconfigured
> Errors were encountered while processing:
> linux-headers-4.16.0-041600-generic
> dave@dave-laptop:~/Test$
>
>
> On 19 April 2018 at 17:18, Dave Harton <email address hidden> wrote:
>
>> Hi Joseph,
>>
>> Sorry I couldn't get this to install.
>>
>> Here's the output of the terminal.
>>
>> Cheers,
>> Dave
>>
>> dave@dave-laptop:~$ cd Downloads
>> dave@dave-laptop:~/Downloads$ sudo dpkg -i *.deb
>> [sudo] password for dave:
>> dpkg: warning: downgrading cba:i386 from 0.3.6-4 to 0.3.6-1
>> (Reading database ... 240669 files and directories currently installed.)
>> Preparing to unpack cba_0.3.6-1_i386.deb ...
>> Unpackin...

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please try if kernel parameter "i8042.noloop=1" works for you.

Revision history for this message
Dave Harton (dave-harton) wrote :
Download full text (5.2 KiB)

Hi,

No luck. Still no touchpad :(

I was going to do a clean install of 18.04. Is this an idea?

Cheers

On 25 April 2018 at 20:17, Kai-Heng Feng <email address hidden>
wrote:

> Please try if kernel parameter "i8042.noloop=1" works for you.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1764040
>
> Title:
> Synaptics Touchpad not Detected
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Using Cinnamon on 18.04 Beta 2. (Description: Ubuntu Bionic Beaver
> (development branch) Release: 18.04)
>
> Touchpad not detected. Was also not detected in 17.10 but I thought
> that this was a Wayland problem, but obviously not...
>
> $ cat /proc/bus/input/devices
> I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
> N: Name="AT Translated Set 2 keyboard"
> P: Phys=isa0060/serio0/input0
> S: Sysfs=/devices/platform/i8042/serio0/input/input0
> U: Uniq=
> H: Handlers=sysrq kbd event0 leds
> B: PROP=0
> B: EV=120013
> B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
> B: MSC=10
> B: LED=7
>
> I: Bus=0003 Vendor=046d Product=c077 Version=0111
> N: Name="Logitech USB Optical Mouse"
> P: Phys=usb-0000:00:04.0-4/input0
> S: Sysfs=/devices/pci0000:00/0000:00:04.0/usb2/2-4/2-4:1.0/
> 0003:046D:C077.0001/input/input1
> U: Uniq=
> H: Handlers=mouse0 event1
> B: PROP=0
> B: EV=17
> B: KEY=ff0000 0 0 0 0
> B: REL=103
> B: MSC=10
>
> I: Bus=0003 Vendor=04f2 Product=b012 Version=0346
> N: Name="USB2.0 1.3M UVC WebCam : USB2.0"
> P: Phys=usb-0000:00:04.1-7/button
> S: Sysfs=/devices/pci0000:00/0000:00:04.1/usb1/1-7/1-7:1.0/input/input2
> U: Uniq=
> H: Handlers=kbd event2
> B: PROP=0
> B: EV=3
> B: KEY=100000 0 0 0
>
> I: Bus=0000 Vendor=0000 Product=0000 Version=0000
> N: Name="HDA NVidia Mic"
> P: Phys=ALSA
> S: Sysfs=/devices/pci0000:00/0000:00:08.0/sound/card0/input3
> U: Uniq=
> H: Handlers=event3
> B: PROP=0
> B: EV=21
> B: SW=10
>
> I: Bus=0000 Vendor=0000 Product=0000 Version=0000
> N: Name="HDA NVidia Headphone"
> P: Phys=ALSA
> S: Sysfs=/devices/pci0000:00/0000:00:08.0/sound/card0/input4
> U: Uniq=
> H: Handlers=event4
> B: PROP=0
> B: EV=21
> B: SW=4
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-4.15.0-15-generic 4.15.0-15.16
> ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
> Uname: Linux 4.15.0-15-generic x86_64
> NonfreeKernelModules: nvidia
> AlsaVersion: Advanced Linux Sound Architecture Driver Version
> k4.15.0-15-generic.
> ApportVersion: 2.20.9-0ubuntu4
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: NVidia [HDA NVidia], device 0: ALC663 Analog [ALC663 Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: dave 1249 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'NVidia'/'HDA NVidia at 0xfce78000 irq 15'
> Mixer name : 'Realtek ALC663'
> Components : 'HDA:10ec0663,10431903,00100001 HDA:10...

Read more...

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Download full text (12.1 KiB)

You can also try other i8042 parameters:

        i8042.unmask_kbd_data
                         [HW] Enable printing of interrupt data from the KBD port
                              (disabled by default, and as a pre-condition
                              requires that i8042.debug=1 be enabled)
         i8042.direct [HW] Put keyboard port into non-translated mode
         i8042.dumbkbd [HW] Pretend that controller can only read data from
                              keyboard and cannot control its state
                              (Don't attempt to blink the leds)
         i8042.noaux [HW] Don't check for auxiliary (== mouse) port
         i8042.nokbd [HW] Don't check/create keyboard port
         i8042.noloop [HW] Disable the AUX Loopback command while probing
                              for the AUX port
         i8042.nomux [HW] Don't check presence of an active multiplexing
                              controller
         i8042.nopnp [HW] Don't use ACPIPnP / PnPBIOS to discover KBD/AUX
                              controllers
         i8042.notimeout [HW] Ignore timeout condition signalled by controller
         i8042.reset [HW] Reset the controller during init, cleanup and
                              suspend-to-ram transitions, only during s2r
                              transitions, or never reset
                         Format: { 1 | Y | y | 0 | N | n }
                         1, Y, y: always reset controller
                         0, N, n: don't ever reset controller
                         Default: only on s2r transitions on x86; most other
                         architectures force reset to be always executed
         i8042.unlock [HW] Unlock (ignore) the keylock
         i8042.kbdreset [HW] Reset device connected to KBD port

Kai-Heng

> On Apr 27, 2018, at 1:31 PM, Dave Harton <email address hidden>
> wrote:
>
> Hi,
>
> No luck. Still no touchpad :(
>
> I was going to do a clean install of 18.04. Is this an idea?
>
> Cheers
>
> On 25 April 2018 at 20:17, Kai-Heng Feng <email address hidden>
> wrote:
>
>> Please try if kernel parameter "i8042.noloop=1" works for you.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1764040
>>
>> Title:
>> Synaptics Touchpad not Detected
>>
>> Status in linux package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> Using Cinnamon on 18.04 Beta 2. (Description: Ubuntu Bionic Beaver
>> (development branch) Release: 18.04)
>>
>> Touchpad not detected. Was also not detected in 17.10 but I thought
>> that this was a Wayland problem, but obviously not...
>>
>> $ cat /proc/bus/input/devices
>> I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
>> N: Name="AT Translated Set 2 keyboard"
>> P: Phys=isa0060/serio0/input0
>> S: Sysfs=/devices/platform/i8042/serio0/input/input0
>> U: Uniq=
>> H: Handlers=sysrq kbd event0 leds
>> B: PROP=0
>> B: EV=120013
>> B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
>> B: MSC=10
>> B: LED=7
>>
>> I: Bus=0003 Vendor=046d Product=c077 Version=0111
>> N: Name="Logitech ...

Revision history for this message
Dave Harton (dave-harton) wrote :
Download full text (17.9 KiB)

Hi,

This is now solved.

Grub had somehow been changed to disable ACPI. Enabling that solved the
problem.

Thanks for your help.

Cheers,
Dave

On 27 April 2018 at 15:55, Kai-Heng Feng <email address hidden>
wrote:

> You can also try other i8042 parameters:
>
> i8042.unmask_kbd_data
> [HW] Enable printing of interrupt data from the
> KBD port
> (disabled by default, and as a pre-condition
> requires that i8042.debug=1 be enabled)
> i8042.direct [HW] Put keyboard port into non-translated mode
> i8042.dumbkbd [HW] Pretend that controller can only read data
> from
> keyboard and cannot control its state
> (Don't attempt to blink the leds)
> i8042.noaux [HW] Don't check for auxiliary (== mouse) port
> i8042.nokbd [HW] Don't check/create keyboard port
> i8042.noloop [HW] Disable the AUX Loopback command while
> probing
> for the AUX port
> i8042.nomux [HW] Don't check presence of an active
> multiplexing
> controller
> i8042.nopnp [HW] Don't use ACPIPnP / PnPBIOS to discover
> KBD/AUX
> controllers
> i8042.notimeout [HW] Ignore timeout condition signalled by
> controller
> i8042.reset [HW] Reset the controller during init, cleanup and
> suspend-to-ram transitions, only during s2r
> transitions, or never reset
> Format: { 1 | Y | y | 0 | N | n }
> 1, Y, y: always reset controller
> 0, N, n: don't ever reset controller
> Default: only on s2r transitions on x86; most
> other
> architectures force reset to be always executed
> i8042.unlock [HW] Unlock (ignore) the keylock
> i8042.kbdreset [HW] Reset device connected to KBD port
>
> Kai-Heng
>
> > On Apr 27, 2018, at 1:31 PM, Dave Harton <email address hidden>
> > wrote:
> >
> > Hi,
> >
> > No luck. Still no touchpad :(
> >
> > I was going to do a clean install of 18.04. Is this an idea?
> >
> > Cheers
> >
> > On 25 April 2018 at 20:17, Kai-Heng Feng <email address hidden>
> > wrote:
> >
> >> Please try if kernel parameter "i8042.noloop=1" works for you.
> >>
> >> --
> >> You received this bug notification because you are subscribed to the bug
> >> report.
> >> https://bugs.launchpad.net/bugs/1764040
> >>
> >> Title:
> >> Synaptics Touchpad not Detected
> >>
> >> Status in linux package in Ubuntu:
> >> Incomplete
> >>
> >> Bug description:
> >> Using Cinnamon on 18.04 Beta 2. (Description: Ubuntu Bionic Beaver
> >> (development branch) Release: 18.04)
> >>
> >> Touchpad not detected. Was also not detected in 17.10 but I thought
> >> that this was a Wayland problem, but obviously not...
> >>
> >> $ cat /proc/bus/input/devices
> >> I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
> >> N: Name="AT Translated Set 2 ...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Avinash Sonawane (kearoot) wrote :

> Grub had somehow been changed to disable ACPI. Enabling that solved the
problem.

Imagine how great it would have been if you had mentioned how did exactly you did that (enabling ACPI in grub)?

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.