Touchpad right-click is not working

Bug #1762084 reported by Danny Mexen
80
This bug affects 17 people
Affects Status Importance Assigned to Milestone
Ubuntu
Confirmed
Undecided
Unassigned

Bug Description

I upgraded from 17.10 to 18.04 and now right clicking on my touchpad is not working anymore.

Description: Ubuntu Bionic Beaver (development branch)
Release: 18.04

Expectation: context menu
Result: no context menu

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.13
ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
Uname: Linux 4.15.0-13-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu4
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 8 01:32:15 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2018-02-07 (59 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_ZM:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_ZM
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeAptlog:
 Log time: 2018-04-07 17:29:07.625125
 Starting pkgProblemResolver with broken count: 0
 Starting 2 pkgProblemResolver with broken count: 0
 Done

Revision history for this message
Danny Mexen (mexen) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Confirmed
Revision history for this message
Danny Mexen (mexen) wrote :

Tweaks solved the problem for me.

affects: ubuntu-release-upgrader (Ubuntu) → ubuntu
Revision history for this message
Tim Merrison (tim-merrison) wrote :

I have upgraded two notebooks (Asus UX360U and Jumper EZBook 3 Pro) and both now suffer from this issue (but in both cases two-finger tap still works).

Revision history for this message
Tim Merrison (tim-merrison) wrote :

Danny, what tweaks solved the problem for you?

Revision history for this message
Danny Mexen (mexen) wrote : Re: [Bug 1762084] Re: Touchpad right-click is not working

Install/Open GNOME Tweaks
Go to Mouse and Keyboard
Under Mouse Click Emulation select Area.

On Thu, Apr 12, 2018 at 10:55 PM, Tim Merrison <email address hidden>
wrote:

> Danny, what tweaks solved the problem for you?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1762084
>
> Title:
> Touchpad right-click is not working
>
> Status in Ubuntu:
> Confirmed
>
> Bug description:
> I upgraded from 17.10 to 18.04 and now right clicking on my touchpad
> is not working anymore.
>
> Description: Ubuntu Bionic Beaver (development branch)
> Release: 18.04
>
> Expectation: context menu
> Result: no context menu
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: ubuntu-release-upgrader-core 1:18.04.13
> ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
> Uname: Linux 4.15.0-13-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.20.9-0ubuntu4
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Apr 8 01:32:15 2018
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2018-02-07 (59 days ago)
> InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64
> (20180105.1)
> PackageArchitecture: all
> ProcEnviron:
> LANGUAGE=en_ZM:en
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_ZM
> SHELL=/bin/bash
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: No upgrade log present (probably fresh install)
> VarLogDistupgradeAptlog:
> Log time: 2018-04-07 17:29:07.625125
> Starting pkgProblemResolver with broken count: 0
> Starting 2 pkgProblemResolver with broken count: 0
> Done
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1762084/+subscriptions
>

--
Regards,

Danny Mexen.

Revision history for this message
Danny Mexen (mexen) wrote :

Install/Open GNOME Tweaks
Go to Mouse and Keyboard
Under Mouse Click Emulation select Area.

Revision history for this message
Tim Merrison (tim-merrison) wrote :

Thanks Danny, as advised, GNOME Tweaks fixes the issue.

Revision history for this message
Danny Mexen (mexen) wrote :

You're welcome.

Revision history for this message
vanadium (ftack) wrote :

Great for pointing to a convenient solution. Not really a bug then (fortunately) but a (perhaps little?) configuration issue.

Revision history for this message
Sklochkov (sklochkov) wrote :

The "select area" solution does not work on the asus vivobook n580v laptop. Any suggestions?

Revision history for this message
slimbook (slimbook) wrote :

Confirmed with Slimbook KatanaII and fresh install.

Revision history for this message
Danny Mexen (mexen) wrote :

Are you runnng synaptics or libinput?

On Mon, Apr 30, 2018 at 7:04 PM, slimbook <email address hidden> wrote:

> Confirmed with Slimbook KatanaII and fresh install.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1762084
>
> Title:
> Touchpad right-click is not working
>
> Status in Ubuntu:
> Confirmed
>
> Bug description:
> I upgraded from 17.10 to 18.04 and now right clicking on my touchpad
> is not working anymore.
>
> Description: Ubuntu Bionic Beaver (development branch)
> Release: 18.04
>
> Expectation: context menu
> Result: no context menu
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: ubuntu-release-upgrader-core 1:18.04.13
> ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
> Uname: Linux 4.15.0-13-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.20.9-0ubuntu4
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Apr 8 01:32:15 2018
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2018-02-07 (59 days ago)
> InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64
> (20180105.1)
> PackageArchitecture: all
> ProcEnviron:
> LANGUAGE=en_ZM:en
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_ZM
> SHELL=/bin/bash
> SourcePackage: ubuntu-release-upgrader
> Symptom: dist-upgrade
> UpgradeStatus: No upgrade log present (probably fresh install)
> VarLogDistupgradeAptlog:
> Log time: 2018-04-07 17:29:07.625125
> Starting pkgProblemResolver with broken count: 0
> Starting 2 pkgProblemResolver with broken count: 0
> Done
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+bug/1762084/+subscriptions
>

--
Regards,

Danny Mexen.

Revision history for this message
Sklochkov (sklochkov) wrote :

I'm running Synaptics.

Device 'ELAN1200:00 04F3:303E Touchpad':
 Device Enabled (174): 1
 Coordinate Transformation Matrix (176): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
 Device Accel Profile (303): 1
 Device Accel Constant Deceleration (304): 2.500000
 Device Accel Adaptive Deceleration (305): 1.000000
 Device Accel Velocity Scaling (306): 12.500000
 Synaptics Edges (307): 128, 3072, 118, 2080
 Synaptics Finger (308): 25, 30, 0
 Synaptics Tap Time (309): 180
 Synaptics Tap Move (310): 170
 Synaptics Tap Durations (311): 180, 180, 100
 Synaptics ClickPad (312): 1
 Synaptics Middle Button Timeout (313): 0
 Synaptics Two-Finger Pressure (314): 282
 Synaptics Two-Finger Width (315): 7
 Synaptics Scrolling Distance (316): 77, 77
 Synaptics Edge Scrolling (317): 0, 0, 0
 Synaptics Two-Finger Scrolling (318): 1, 1
 Synaptics Move Speed (319): 1.000000, 1.750000, 0.051520, 0.000000
 Synaptics Off (320): 0
 Synaptics Locked Drags (321): 0
 Synaptics Locked Drags Timeout (322): 5000
 Synaptics Tap Action (323): 0, 0, 0, 0, 1, 3, 2
 Synaptics Click Action (324): 1, 3, 2
 Synaptics Circular Scrolling (325): 0
 Synaptics Circular Scrolling Distance (326): 0.100000
 Synaptics Circular Scrolling Trigger (327): 0
 Synaptics Circular Pad (328): 0
 Synaptics Palm Detection (329): 1
 Synaptics Palm Dimensions (330): 10, 200
 Synaptics Coasting Speed (331): 20.000000, 50.000000
 Synaptics Pressure Motion (332): 30, 160
 Synaptics Pressure Motion Factor (333): 1.000000, 1.000000
 Synaptics Resolution Detect (334): 1
 Synaptics Grab Event Device (335): 0
 Synaptics Gestures (336): 1
 Synaptics Capabilities (337): 1, 0, 0, 1, 1, 0, 0
 Synaptics Pad Resolution (338): 31, 31
 Synaptics Area (339): 0, 0, 0, 0
 Synaptics Soft Button Areas (340): 0, 0, 0, 0, 0, 0, 0, 0
 Synaptics Noise Cancellation (341): 19, 19
 Device Product ID (300): 1267, 12350
 Device Node (299): "/dev/input/event9"

Revision history for this message
Danny Mexen (mexen) wrote :
Download full text (4.3 KiB)

I am only suggesting this because of my setup.

Try uninstalling Synaptics, install libinput instead and reboot.

Then try Select Area in Tweaks again.

On Tue, May 1, 2018 at 9:35 AM, Sklochkov <email address hidden>
wrote:

> I'm running Synaptics.
>
>
> Device 'ELAN1200:00 04F3:303E Touchpad':
> Device Enabled (174): 1
> Coordinate Transformation Matrix (176): 1.000000, 0.000000,
> 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
> Device Accel Profile (303): 1
> Device Accel Constant Deceleration (304): 2.500000
> Device Accel Adaptive Deceleration (305): 1.000000
> Device Accel Velocity Scaling (306): 12.500000
> Synaptics Edges (307): 128, 3072, 118, 2080
> Synaptics Finger (308): 25, 30, 0
> Synaptics Tap Time (309): 180
> Synaptics Tap Move (310): 170
> Synaptics Tap Durations (311): 180, 180, 100
> Synaptics ClickPad (312): 1
> Synaptics Middle Button Timeout (313): 0
> Synaptics Two-Finger Pressure (314): 282
> Synaptics Two-Finger Width (315): 7
> Synaptics Scrolling Distance (316): 77, 77
> Synaptics Edge Scrolling (317): 0, 0, 0
> Synaptics Two-Finger Scrolling (318): 1, 1
> Synaptics Move Speed (319): 1.000000, 1.750000, 0.051520,
> 0.000000
> Synaptics Off (320): 0
> Synaptics Locked Drags (321): 0
> Synaptics Locked Drags Timeout (322): 5000
> Synaptics Tap Action (323): 0, 0, 0, 0, 1, 3, 2
> Synaptics Click Action (324): 1, 3, 2
> Synaptics Circular Scrolling (325): 0
> Synaptics Circular Scrolling Distance (326): 0.100000
> Synaptics Circular Scrolling Trigger (327): 0
> Synaptics Circular Pad (328): 0
> Synaptics Palm Detection (329): 1
> Synaptics Palm Dimensions (330): 10, 200
> Synaptics Coasting Speed (331): 20.000000, 50.000000
> Synaptics Pressure Motion (332): 30, 160
> Synaptics Pressure Motion Factor (333): 1.000000, 1.000000
> Synaptics Resolution Detect (334): 1
> Synaptics Grab Event Device (335): 0
> Synaptics Gestures (336): 1
> Synaptics Capabilities (337): 1, 0, 0, 1, 1, 0, 0
> Synaptics Pad Resolution (338): 31, 31
> Synaptics Area (339): 0, 0, 0, 0
> Synaptics Soft Button Areas (340): 0, 0, 0, 0, 0, 0, 0, 0
> Synaptics Noise Cancellation (341): 19, 19
> Device Product ID (300): 1267, 12350
> Device Node (299): "/dev/input/event9"
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1762084
>
> Title:
> Touchpad right-click is not working
>
> Status in Ubuntu:
> Confirmed
>
> Bug description:
> I upgraded from 17.10 to 18.04 and now right clicking on my touchpad
> is not working anymore.
>
> Description: Ubuntu Bionic Beaver (development branch)
> Release: 18.04
>
> Expectation: context menu
> Result: no context menu
...

Read more...

Revision history for this message
slimbook (slimbook) wrote :

Hello,
We try Synaptics and Libinput and the problem is same.

The solution of select area in tweeks not is finish solution, right?

Thanks,

Revision history for this message
Eyal Lior (eyallior) wrote :

asus ux560u, upgraded from 17.10 to 18.10 today - have no right click. tweaks can emulate right click when TAPPING the right corner of the touchpad - but the touchpad has a physical right button that doesn't do anything.

Revision history for this message
Felix Edelmann (fxedel) wrote :

I can confirm eyalliors report, adding that it only works in the most bottem-right place of the corner – I'd expect a larger click area (about 2x2cm).

Revision history for this message
Petri Makinen (pemasu) wrote :

https://askubuntu.com/questions/1028757/touchpad-right-click-doesnt-work-on-touchpad-only-the-buttons-above-it-thinkp

gsettings set org.gnome.desktop.peripherals.touchpad click-method areas

Worked for me.

Revision history for this message
Enrique Sáez (ganibuntu) wrote :

Same problem as @eyallior and @fxedel: physical right button of touchpad doesn't work. In my case tapping right corner doesn't work neither.

My laptop: Toshiba Satellite P50-B-11L. Upgraded from 16.04
Touchpad buttons are place under the touchpad itself.

I've tried gnome tweaks solution and @pemasu link, which I believe it does the same as tweaks, and none of them worked.

Still a bug somewhere, not just config set up. Any clue?

Thanks

Revision history for this message
Enrique Sáez (ganibuntu) wrote :

Rectification: tapping does work but in a very small area. It needs a strong tap to work

Revision history for this message
Perec Fix (perecfx) wrote :

tweaks does not fully fixes the problem. In 16.04 I've had (and I've used) both functionalities: two-fingers tap and right bottom touchpad area click. Now if I enable area click in tweaks, the two-fingers tap stops working or vise-versa.
This is regression bug introduced in 18.04. Please, fix this, that right-click works for both cases.

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