log in to GUI in U-MATE daily 18.04 fails

[Fritz Hudnut]

Tried two installs on a daily of U-MATE 18.04 burned to DVD, and each time the install seemed to go well, no errors reported, no crash reports filed . . . on reboot, grub loads and the MATE log in window opens, typing the password brings a black screen for a few seconds, and then back to the log in window.

Tried to install another DE to test whether that would work and that also failed. Ran "dpkg" in the recovery system . . . found some updates but couldn't seem to download them; back into TTY and ran update/upgrade . . . showed 75 packages, which it installed . . . didn't fix the failure to log in problem. Did an "ls -l /home/username" . . . and it showed the /home contents of the directory as being there, but the system is not logging into the GUI.

F

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1760261

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Fritz Hudnut (este-el-paz)]

The problem continues after several TTY update/upgrades of packages. I tried to run the "apport-collect 1760261" command, but, due the issue with no GUI the browser can't open to "confirm" that I am sending the data . . . and clearly the data has not been added to the bug report. I think in the past I've tried to log in via another operating system, as I am now using to type this post, but if memory serves the browser has to open in the system that we are reporting the bug from??

As per the bot email I will change the status to "confirmed" even though I am the OP . . . . Earlier today I downloaded a fresh daily, so at some point I will be wiping the system install and trying another one . . . if I am the only reporter of this problem then perhaps there might not be a reason to keep this problem install around for "analysis"?? I have other options so it's not a problem to let it stay "wrong" for a few days . . . .

F

[Joseph Salisbury (jsalisbury)]

Can you see if this issue also happens with the latest daily image? It can be downloaded from:
Desktop:
http://cdimage.ubuntu.com/daily-live/current/
Server:
http://cdimage.ubuntu.com/ubuntu-server/daily/current/

[Fritz Hudnut (este-el-paz)]

Thanks for the request . . . it will take me several hours to get the
download, burn to DVD, etc . . . but I will try that and post back on it
when I get it done.

F

[Fritz Hudnut (este-el-paz)]

@ Joseph S:

So I downloaded the daily from the Ubuntu-MATE daily, as that is the package I have been working with and having the problem with, so the 4/2/18 daily and burned it to DVD as previously, install runs well, no errors or crashes . . . but this time I tried the old recommendation to shut down after install, rather than just reboot . . . GRUB window loads fine . . . but, the problem remains--entering password in the GUI log in window . . . goes to various forms of black . . . and then back into the log in window. Previous to the install I booted the live session and it loaded the system just fine and I fiddled with a few apps, set the time . . . all that more or less went well, I tried to launch "Appearance" and that did crash, and I tried again and it opened--but the crash reporter opened and I added my name to a previous bug . . . and then I tried the fresh install after that.

As part of the back story, I "zsync'd" the daily and zsync showed the previous file was "94.3% complete" . . . so after the daily was zsync'd I thought I would just try to update/upgrade the prior installation to see if the log in problem was fixed . . . going that way by using the TTY . . . and that didn't fix the problem, so I went to fresh install.

Also, following a recommend from the U-MATE forum I tried to reboot into Recovery . . . and in selecting "enable networking" . . . a menu like list of tasks started . . . ending with "reached target swap" and then it returned to a blinking cursor for several minutes . . . when I ctrl C'd out of it the rest of the ?? dmesg?? hardware items ran through, but the recovery menu did not load again to try to run "dpkg" . . . so it appears things still aren't correct in Recovery??

Again, after the install I rebooted several times, logged into a TTY session, ran update/upgrade, there were "21 packages" to install . . . it seemed to "get" 4 of them, but then other packages were seemingly "unpacked" . . . packages that were nabbed in recovery?? but not "installed" . . . it's still a bit odd. In the TTY I ran "ls -l /home/username" . . . and as before it shows the directories and files that are in the /home filesystem . . . so the TTY is letting me log in upgrade/update . . . the /home filesystem is "found" but the GUI is not letting me log in.

[Fritz Hudnut (este-el-paz)]

@ Joseph S:

Later that same day, one thing I didn't mention . . . after that install via DVD, I found a flashdrive and "burned" the iso to the drive, and booted it up . . . all seems to go well, although I didn't run an install. In both cases, both DVD & flashdrive, when "logging out of session" the only thing that doesn't work is "restart" out of the live session, the DVD or flash seem to be "ejected" but instead of rebooting the U-MATE splash image remains . . . for several minutes until I shut it down via PB.

[Launchpad Janitor (janitor)]

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