will not accept password, Will not reboot

[Winston Elias]

Not sure what the problem is, but the computer refuses to accept pastword. After many attempts I tried a reinstall that has crashed and it suggested that I file this report.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.2
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CasperVersion: 1.376
Date: Sun Mar 11 17:13:12 2018
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
LiveMediaBuild: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We noticed that you were installing the LTS version of Ubuntu using an older version of the installation media. The latest point release of 16.04 is 16.04.3. Please try installing from that version of the installation media and see if that resolves your issue. Thanks in advance!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Winston Elias (jadesbou75)]

Hello Tech Support;

My problems are just getting worse. My 16.04 desktop stopped accepting my
password.
After many attempts and after checking online for help and finding that
nothing worked I
attempted to install 18.08. That is what caused me to send in that crash
report.

On the second attempt I got much further before that crash occurred with
the option to
continue. It installed but the pointer kept going around and around as
though something
was still being installed. That stayed on for almost 2 hours until I
stopped it. I was then
instructed to eject the DVD and press Enter. I was able to go online check
several different
things while all the while the pointer kept going round and around.

I restarted the computer once more and the 18.08 installation disappeared
completely.
Now when I attempt to start it it goes right back to my original problem
insisting that I put
in my password. The DVD gets ejected every time I insert it into the drive.
I cannot boot
from the DVD neither can I find the installed version of 18.04.

I need HELP ASAP.

W Elias

On Sun, Mar 11, 2018 at 4:17 PM, Ubuntu Foundations Team Bug Bot <
<email address hidden>> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. We noticed that you were installing the LTS version of
> Ubuntu using an older version of the installation media. The latest
> point release of 16.04 is 16.04.3. Please try installing from that
> version of the installation media and see if that resolves your issue.
> Thanks in advance!
>
> [This is an automated message. I apologize if it reached you
> inappropriately; please just reply to this message indicating so.]
>
> ** Changed in: ubiquity (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1754993
>
> Title:
> will not accept password, Will not reboot
>
> Status in ubiquity package in Ubuntu:
> Incomplete
>
> Bug description:
> Not sure what the problem is, but the computer refuses to accept
> pastword. After many attempts I tried a reinstall that has crashed and
> it suggested that I file this report.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: ubiquity 2.21.63.2
> ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
> Uname: Linux 4.4.0-31-generic x86_64
> ApportVersion: 2.20.1-0ubuntu2.1
> Architecture: amd64
> CasperVersion: 1.376
> Date: Sun Mar 11 17:13:12 2018
> InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper
> initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
> LiveMediaBuild: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
> (20160719)
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/
> 1754993/+subscriptions
>

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[Launchpad Janitor (janitor)]

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]