system will not add or remove some software. Also screen greyed out and icons were not present

Bug #1750237 reported by daniEL todd sigsworth
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
dpkg (Ubuntu)
New
Undecided
Unassigned

Bug Description

i guess i just got greedy and added too many programs. I am very new and don't understand how to debug on my own. System dependencies is bit out of my league right now. Will most likely reinstall from DVD that i downloaded and burned. I do not recall if i MD5 this or not. So that may be and issue. The problem did not start until i added a bunch of awesome toys.
   Using Ubuntu 16.04.3 LTS Release 16.04

sorry i can't give more data than that

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: libcups2:amd64 2.1.3-4ubuntu0.3
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-lowlatency 4.13.13
Uname: Linux 4.13.0-32-lowlatency x86_64
ApportVersion: 2.20.1-0ubuntu2.15
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: amd64
CrashReports:
 600:0:117:394601:2018-02-18 06:03:01.180194139 -0600:2018-02-18 06:03:02.180194139 -0600:/var/crash/texlive-latex-base.0.crash
 600:0:117:387079:2018-02-18 05:58:13.489199638 -0600:2018-02-18 05:58:14.489199638 -0600:/var/crash/libcups2:amd64.0.crash
 640:1000:117:98508:2018-02-16 06:17:26.441312789 -0600:2018-02-16 06:17:27.441312789 -0600:/var/crash/_usr_bin_gnome-software.1000.crash
CupsErrorLog:
 W [18/Feb/2018:05:56:07 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP-ENVY-5530-series-Gray..\' already exists
 W [18/Feb/2018:05:56:07 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP-ENVY-5530-series-RGB..\' already exists
Date: Sun Feb 18 05:58:13 2018
DuplicateSignature:
 package:libcups2:amd64:2.1.3-4ubuntu0.3
 Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
 dpkg: error processing package libcups2:amd64 (--configure):
  package libcups2:amd64 is already installed and configured
ErrorMessage: package libcups2:amd64 is already installed and configured
InstallationDate: Installed on 2018-02-16 (2 days ago)
InstallationMedia: Ubuntu-Studio 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lpstat: device for HP-ENVY-5530-series: hp:/net/ENVY_5530_series?zc=HP3464A9E99E09
MachineType: Sony Corporation VGN-NR220E
Papersize: letter
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
PpdFiles: HP-ENVY-5530-series: HP Envy 5530 Series, hpcups 3.16.3
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency root=UUID=1b7ff9e9-9345-4b33-9dae-9045cd67aa0a ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency root=UUID=1b7ff9e9-9345-4b33-9dae-9045cd67aa0a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.3
 apt 1.2.25
SourcePackage: dpkg
Title: package libcups2:amd64 2.1.3-4ubuntu0.3 failed to install/upgrade: package libcups2:amd64 is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/23/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R1101J9
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR1101J9:bd10/23/2007:svnSonyCorporation:pnVGN-NR220E:pvrC3LQLBBY:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.family: N/A
dmi.product.name: VGN-NR220E
dmi.product.version: C3LQLBBY
dmi.sys.vendor: Sony Corporation

Revision history for this message
daniEL todd sigsworth (dnl23) wrote :
Revision history for this message
daniEL todd sigsworth (dnl23) wrote :

Hope this helps make Ubuntu Studio a more functional tool for other users

tags: removed: need-duplicate-check
Revision history for this message
Gustavo Silva (gsilvapt) wrote :

Can you add more details regarding what you were doing before all this happened? Judging by some of the logs, it seems you may have corrupted key packages in the distribution but to be sure of that, I need to know what commands you ran.

Revision history for this message
daniEL todd sigsworth (dnl23) wrote : Re: [Bug 1750237] Re: system will not add or remove some software. Also screen greyed out and icons were not present
Download full text (4.7 KiB)

Sir, wow I wasn’t expecting a real reply. After all I just downloaded a free iso. Well it could be rooted in the fact that I have 3 distress on this system. Pun intended.😄 : Sda1 kali, sda2 ubuntustudio, sda3 linuxmint 17.1 each time I installed them I set them up at /. I don’t yet know how to move manually where each should be under GRUB 2.02. Maybe that will help. Feel free to txt for faster response 817-219-3667 I’m daniEL

Sent from my iPhone

> On Feb 18, 2018, at 5:10 PM, Gustavo Silva <email address hidden> wrote:
>
> Can you add more details regarding what you were doing before all this
> happened? Judging by some of the logs, it seems you may have corrupted
> key packages in the distribution but to be sure of that, I need to know
> what commands you ran.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1750237
>
> Title:
> system will not add or remove some software. Also screen greyed out
> and icons were not present
>
> Status in dpkg package in Ubuntu:
> New
>
> Bug description:
> i guess i just got greedy and added too many programs. I am very new and don't understand how to debug on my own. System dependencies is bit out of my league right now. Will most likely reinstall from DVD that i downloaded and burned. I do not recall if i MD5 this or not. So that may be and issue. The problem did not start until i added a bunch of awesome toys.
> Using Ubuntu 16.04.3 LTS Release 16.04
>
> sorry i can't give more data than that
>
> ProblemType: Package
> DistroRelease: Ubuntu 16.04
> Package: libcups2:amd64 2.1.3-4ubuntu0.3
> ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-lowlatency 4.13.13
> Uname: Linux 4.13.0-32-lowlatency x86_64
> ApportVersion: 2.20.1-0ubuntu2.15
> AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
> Architecture: amd64
> CrashReports:
> 600:0:117:394601:2018-02-18 06:03:01.180194139 -0600:2018-02-18 06:03:02.180194139 -0600:/var/crash/texlive-latex-base.0.crash
> 600:0:117:387079:2018-02-18 05:58:13.489199638 -0600:2018-02-18 05:58:14.489199638 -0600:/var/crash/libcups2:amd64.0.crash
> 640:1000:117:98508:2018-02-16 06:17:26.441312789 -0600:2018-02-16 06:17:27.441312789 -0600:/var/crash/_usr_bin_gnome-software.1000.crash
> CupsErrorLog:
> W [18/Feb/2018:05:56:07 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP-ENVY-5530-series-Gray..\' already exists
> W [18/Feb/2018:05:56:07 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP-ENVY-5530-series-RGB..\' already exists
> Date: Sun Feb 18 05:58:13 2018
> DuplicateSignature:
> package:libcups2:amd64:2.1.3-4ubuntu0.3
> Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
> dpkg: error processing package libcups2:amd64 (--configure):
> package libcups2:amd64 is already installed and configured
> ErrorMessage: package libcups2:amd64 is already installed and configured
> InstallationDate: Installed on 2018-02-16 (2 days ago)
> InstallationMedia: Ubuntu-Studio 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
> Lpstat: device for HP-ENVY-5530-series: hp...

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Revision history for this message
daniEL todd sigsworth (dnl23) wrote :
Download full text (4.3 KiB)

Sent from my iPhone

> On Feb 28, 2018, at 11:50 PM, dino99 <email address hidden> wrote:
> THANK YOU! I really appreciate your help.
> *** This bug is a duplicate of bug 545790 ***
> https://bugs.launchpad.net/bugs/545790
>
> ** This bug has been marked a duplicate of bug 545790
> package PACKAGE failed to install/upgrade: error writing to '<standard output>': Success
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1750237
>
> Title:
> system will not add or remove some software. Also screen greyed out
> and icons were not present
>
> Status in dpkg package in Ubuntu:
> New
>
> Bug description:
> i guess i just got greedy and added too many programs. I am very new and don't understand how to debug on my own. System dependencies is bit out of my league right now. Will most likely reinstall from DVD that i downloaded and burned. I do not recall if i MD5 this or not. So that may be and issue. The problem did not start until i added a bunch of awesome toys.
> Using Ubuntu 16.04.3 LTS Release 16.04
>
> sorry i can't give more data than that
>
> ProblemType: Package
> DistroRelease: Ubuntu 16.04
> Package: libcups2:amd64 2.1.3-4ubuntu0.3
> ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-lowlatency 4.13.13
> Uname: Linux 4.13.0-32-lowlatency x86_64
> ApportVersion: 2.20.1-0ubuntu2.15
> AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
> Architecture: amd64
> CrashReports:
> 600:0:117:394601:2018-02-18 06:03:01.180194139 -0600:2018-02-18 06:03:02.180194139 -0600:/var/crash/texlive-latex-base.0.crash
> 600:0:117:387079:2018-02-18 05:58:13.489199638 -0600:2018-02-18 05:58:14.489199638 -0600:/var/crash/libcups2:amd64.0.crash
> 640:1000:117:98508:2018-02-16 06:17:26.441312789 -0600:2018-02-16 06:17:27.441312789 -0600:/var/crash/_usr_bin_gnome-software.1000.crash
> CupsErrorLog:
> W [18/Feb/2018:05:56:07 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP-ENVY-5530-series-Gray..\' already exists
> W [18/Feb/2018:05:56:07 -0600] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP-ENVY-5530-series-RGB..\' already exists
> Date: Sun Feb 18 05:58:13 2018
> DuplicateSignature:
> package:libcups2:amd64:2.1.3-4ubuntu0.3
> Processing triggers for libglib2.0-0:amd64 (2.48.2-0ubuntu1) ...
> dpkg: error processing package libcups2:amd64 (--configure):
> package libcups2:amd64 is already installed and configured
> ErrorMessage: package libcups2:amd64 is already installed and configured
> InstallationDate: Installed on 2018-02-16 (2 days ago)
> InstallationMedia: Ubuntu-Studio 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
> Lpstat: device for HP-ENVY-5530-series: hp:/net/ENVY_5530_series?zc=HP3464A9E99E09
> MachineType: Sony Corporation VGN-NR220E
> Papersize: letter
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> PpdFiles: HP-ENVY-5530-series: HP Envy 5530 Series, hpcups 3.16.3
> ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.13.0-32-lowlatency root=UUID=1b7ff9e9-9345-4b33-9dae-9045cd67aa0a r...

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