Wi-Fi doesn't work since 4.4.0-104

Bug #1743125 reported by alex
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

since 4.4.0-104 kernels my Wi-Fi isn't working. It doesn't show up in Network Manager, wireless network device is not visible via ifconfig/ip a l commands, though, it's visible for lspci. I had to revert back to 104 kernel. Wi-Fi card is:

Broadcom Corporation BCM43142 802.11b/g/n (rev 01)
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alex 2368 F.... pulseaudio
 /dev/snd/controlC1: alex 2368 F.... pulseaudio
DistroRelease: Ubuntu 16.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=1099ad49-ac2e-476a-bf3b-067ac888ee93
InstallationDate: Installed on 2014-01-17 (1460 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
IwConfig:
 tun0 no wireless extensions.

 lo no wireless extensions.

 eth2 no wireless extensions.
MachineType: LENOVO 20238
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-109-generic root=UUID=c6fe4caa-d179-47f7-8762-c31ab4a17c0b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-109.132-generic 4.4.98
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-109-generic N/A
 linux-backports-modules-4.4.0-109-generic N/A
 linux-firmware 1.157.14
Tags: xenial
Uname: Linux 4.4.0-109-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 12/23/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 79CN46WW(V3.05)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 00000000Not Defined
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G510
dmi.modalias: dmi:bvnLENOVO:bvr79CN46WW(V3.05):bd12/23/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr00000000NotDefined:cvnLENOVO:ct10:cvrLenovoG510:
dmi.product.name: 20238
dmi.product.version: Lenovo G510
dmi.sys.vendor: LENOVO

alex (a-gerasymenko)
affects: launchpad → ubuntu
Colin Watson (cjwatson)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1743125

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
alex (a-gerasymenko) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
alex (a-gerasymenko) wrote : CRDA.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : CurrentDmesg.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : JournalErrors.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : Lspci.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : Lsusb.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : ProcInterrupts.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : ProcModules.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : RfKill.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : UdevDb.txt

apport information

Revision history for this message
alex (a-gerasymenko) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

So wifi does work with 4.4.0-104, but not any kernels newer than that?

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: kernel-da-key pti
Changed in linux (Ubuntu):
importance: Medium → High
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

I guess this chip uses proprietary driver?
Please attach `dkms status`.

Revision history for this message
alex (a-gerasymenko) wrote :

Hi,

yes, I installed proprietary driver via Additional Drivers.

Should I run `dkms status` running *109 kernel?

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote : Re: [Bug 1743125] Wi-Fi doesn't work since 4.4.0-104

> On 17 Jan 2018, at 6:06 PM, alex <email address hidden> wrote:
>
> Hi,
>
> yes, I installed proprietary driver via Additional Drivers.
>
> Should I run `dkms status` running *109 kernel?

Yes, please.

This command shows the same result from all kernel version.

>
> --
> You received this bug notification because you are subscribed to linux
> in Ubuntu.
> https://bugs.launchpad.net/bugs/1743125
>
> Title:
> Wi-Fi doesn't work since 4.4.0-104
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> since 4.4.0-104 kernels my Wi-Fi isn't working. It doesn't show up in
> Network Manager, wireless network device is not visible via
> ifconfig/ip a l commands, though, it's visible for lspci. I had to
> revert back to 104 kernel. Wi-Fi card is:
>
> Broadcom Corporation BCM43142 802.11b/g/n (rev 01)
> ---
> ApportVersion: 2.20.1-0ubuntu2.15
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: alex 2368 F.... pulseaudio
> /dev/snd/controlC1: alex 2368 F.... pulseaudio
> DistroRelease: Ubuntu 16.04
> EcryptfsInUse: Yes
> HibernationDevice: RESUME=UUID=1099ad49-ac2e-476a-bf3b-067ac888ee93
> InstallationDate: Installed on 2014-01-17 (1460 days ago)
> InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
> IwConfig:
> tun0 no wireless extensions.
>
> lo no wireless extensions.
>
> eth2 no wireless extensions.
> MachineType: LENOVO 20238
> Package: linux (not installed)
> ProcEnviron:
> LANGUAGE=en_US
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-109-generic root=UUID=c6fe4caa-d179-47f7-8762-c31ab4a17c0b ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 4.4.0-109.132-generic 4.4.98
> PulseList:
> Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
> No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-4.4.0-109-generic N/A
> linux-backports-modules-4.4.0-109-generic N/A
> linux-firmware 1.157.14
> Tags: xenial
> Uname: Linux 4.4.0-109-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
>
> _MarkForUpload: True
> dmi.bios.date: 12/23/2013
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 79CN46WW(V3.05)
> dmi.board.asset.tag: No Asset Tag
> dmi.board.name: INVALID
> dmi.board.vendor: LENOVO
> dmi.board.version: 00000000Not Defined
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: Lenovo G510
> dmi.modalias: dmi:bvnLENOVO:bvr79CN46WW(V3.05):bd12/23/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr00000000NotDefined:cvnLENOVO:ct10:cvrLenovoG510:
> dmi.product.name: 20238
> dmi.product.version: Lenovo G510
> dmi.sys.vendor: LENOVO
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1743125/+subscriptions

Revision history for this message
alex (a-gerasymenko) wrote :

Here is an output from `dkms status` command:

dkms status
Error! Could not locate dkms.conf file.
File: does not exist.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Try to reinstall broadcom-sta-dkms or bcmwl-kernel-source.

Revision history for this message
alex (a-gerasymenko) wrote :

Thanks,

reinstalling bcmwl-kernel-source made my wireless work.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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