Improve expiry warning message

Bug #1740331 reported by Kristina Hoeppner
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mahara
In Progress
Medium
Unassigned

Bug Description

The account expiry email is:

Dear ,

Your account on Mahara ePortfolio System will expire within 1095 days.

We recommend you save the contents of your portfolio using the export tool.
Instructions on using this feature may be found within the user guide.

If you wish to extend your account access or have any questions regarding the
above, please feel free to contact us:

https://mahara.org/contact.php

Regards, Mahara ePortfolio System site administrator

Please do not reply to this message.

==================

I suggest the following changes:

1.
=> Instead of mentioning the number of days, can we give the exact date, i.e. "will become expire on 14 December 2019."?

If that is not possible, "within" should be changed to "in" as it is an exact date and not a date range. If possible, please also change the days to something more sensible like "3 years" for large numbers or months if it is more than 31 days to make it easier for people to see.

2.
"{site} site administrator" should sit on it's own line right below "Regards,".

3.
Change "We recommend you save the contents of your portfolio using the export tool. Instructions on using this feature may be found within the user guide."

to: "If you wish to keep your portfolio content after your account expired, we recommend you export your portfolio on /export/index.php [provide proper link]."

This change is similar to bug #1740330 and they should be tackled together.

Robert Lyon (robertl-9)
Changed in mahara:
status: Confirmed → In Progress
Revision history for this message
Mahara Bot (dev-mahara) wrote : A change has been merged

Reviewed: https://reviews.mahara.org/8389
Committed: https://git.mahara.org/mahara/mahara/commit/2b6504b917b0e2a48d169f0df68d6bf1454af799
Submitter: Robert Lyon (<email address hidden>)
Branch: master

commit 2b6504b917b0e2a48d169f0df68d6bf1454af799
Author: Robert Lyon <email address hidden>
Date: Fri Dec 29 08:27:50 2017 +1300

Bug 1740330, Bug 1740331: Change expire/inactive emails to show actual date

Rather the more confusing x days in the future

behatnotneeded

Change-Id: I1413b75ae279bbee537cd7aff3c1ee37b5a73598
Signed-off-by: Robert Lyon <email address hidden>

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