Bug #1737316 “Having installed 17.10 I'm getting hardware errors...” : Bugs : linux package : Ubuntu

Revision history for this message

James Spreadbury (jsprdbry) wrote on 2017-12-09:

#1

AlsaInfo.txt Edit (41.7 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (252 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (54.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (509 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (84.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (10.8 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1003 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (115 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.4 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (25.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (154.7 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (98.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2017-12-09: Status changed to Confirmed

#2

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2017-12-11:

#3

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc3

Changed in linux (Ubuntu):
importance:	Undecided → High
status:	Confirmed → Incomplete
tags:	added: kernel-da-key

Revision history for this message

James Spreadbury (jsprdbry) wrote on 2017-12-11: Re: [Bug 1737316] Re: Having installed 17.10 I'm getting hardware errors on boot

#4

Download full text (3.9 KiB)

Hi Joseph.

I've not done this before and I'm not a Linux whiz but I'll give it a go tomorrow evening if I get the chance.

On 11 December 2017 20:19:24 GMT+00:00, Joseph Salisbury <email address hidden> wrote:
>Would it be possible for you to test the latest upstream kernel? Refer
>to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
>latest
>v4.15 kernel[0].
>
>If this bug is fixed in the mainline kernel, please add the following
>tag 'kernel-fixed-upstream'.
>
>If the mainline kernel does not fix this bug, please add the tag:
>'kernel-bug-exists-upstream'.
>
>Once testing of the upstream kernel is complete, please mark this bug
>as
>"Confirmed".
>
>
>Thanks in advance.
>
>[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc3
>
>** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
>** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
>** Tags added: kernel-da-key
>
>--
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
> Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
> Incomplete
>
>Bug description:
> I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
> The system won't boot cleanly. I'm using Xorg rather than Wayland as
> that appears to be a bit more stable.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: linux-image-4.13.0-17-generic 4.13.0-17.20
> ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
> Uname: Linux 4.13.0-17-generic x86_64
> ApportVersion: 2.20.7-0ubuntu3.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: james 3855 F.... pulseaudio
> /dev/snd/controlC0: james 3855 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Dec 9 12:31:31 2017
> HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
> InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
> Lsusb:
> Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp.
> Bus 001 Device 002: ID 8087:8000 Intel Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Hewlett-Packard HP 15 Notebook PC
> ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
> RelatedPackageVersions:
> linux-restricted-modules-4.13.0-17-generic N/A
> linux-backports-modules-4.13.0-17-generic N/A
> linux-firmware 1.169
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
> dmi.bios.date: 05/21/2014
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.18
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 2211
> dmi.board.vendor: Hewlett-Packard...

Hi Joseph.

I've not done this before and I'm not a Linux whiz but I'll give it a go tomorrow evening if I get the chance.

On 11 December 2017 20:19:24 GMT+00:00, Joseph Salisbury <joseph.salisbury@canonical.com> wrote:
>Would it be possible for you to test the latest upstream kernel? Refer
>to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
>latest
>v4.15 kernel[0].
>
>If this bug is fixed in the mainline kernel, please add the following
>tag 'kernel-fixed-upstream'.
>
>If the mainline kernel does not fix this bug, please add the tag:
>'kernel-bug-exists-upstream'.
>
>Once testing of the upstream kernel is complete, please mark this bug
>as
>"Confirmed".
>
>
>Thanks in advance.
>
>[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc3
>
>** Changed in: linux (Ubuntu)
>   Importance: Undecided => High
>
>** Changed in: linux (Ubuntu)
>       Status: Confirmed => Incomplete
>
>** Tags added: kernel-da-key
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
>  Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
>  Incomplete
>
>Bug description:
>  I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
>  The system won't boot cleanly.  I'm using Xorg rather than Wayland as
>  that appears to be a bit more stable.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 17.10
>  Package: linux-image-4.13.0-17-generic 4.13.0-17.20
>  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
>  Uname: Linux 4.13.0-17-generic x86_64
>  ApportVersion: 2.20.7-0ubuntu3.5
>  Architecture: amd64
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC1:  james      3855 F.... pulseaudio
>   /dev/snd/controlC0:  james      3855 F.... pulseaudio
>  CurrentDesktop: ubuntu:GNOME
>  Date: Sat Dec  9 12:31:31 2017
>  HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
>  InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
>  Lsusb:
>   Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp. 
>   Bus 001 Device 002: ID 8087:8000 Intel Corp. 
>   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>  MachineType: Hewlett-Packard HP 15 Notebook PC
>  ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
>  RelatedPackageVersions:
>   linux-restricted-modules-4.13.0-17-generic N/A
>   linux-backports-modules-4.13.0-17-generic  N/A
>   linux-firmware                             1.169
>  RfKill:
>   0: phy0: Wireless LAN
>   	Soft blocked: no
>   	Hard blocked: no
>  SourcePackage: linux
>  UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
>  dmi.bios.date: 05/21/2014
>  dmi.bios.vendor: Insyde
>  dmi.bios.version: F.18
>  dmi.board.asset.tag: Type2 - Board Asset Tag
>  dmi.board.name: 2211
>  dmi.board.vendor: Hewlett-Packard
>  dmi.board.version: 86.28
>  dmi.chassis.asset.tag: Chassis Asset Tag
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: Hewlett-Packard
>  dmi.chassis.version: Chassis Version
>dmi.modalias:
>dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0976100000405F00000620180:rvnHewlett-Packard:rn2211:rvr86.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
>  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
>  dmi.product.name: HP 15 Notebook PC
>  dmi.product.version: 0976100000405F00000620180
>  dmi.sys.vendor: Hewlett-Packard
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1737316/+subscriptions

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.

Revision history for this message

James Spreadbury (jsprdbry) wrote on 2017-12-12:

#5

Hi there.

I've attempted to follow the instructions and install the mainline
kernel using the instructions from the website.

All appears to go fine and I get a message to say that it is updating
grub, but when I reboot, I don't get an option to boot to the new
kernel version.

That said, I installed the latest updates through the software updater
this evening when I began and things seem much more stable.

I still get the initial fifo underrun error but the rest of the boot is
resulting in far fewer errors.

V happy to continue this if you can give me some simple instructions to
get the mainline kernel onto my grub boot menu.

Cheers

James.

On Mon, 2017-12-11 at 20:19 +0000, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel?
> Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
> latest
> v4.15 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug
> as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc3
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> ** Tags added: kernel-da-key
>

Revision history for this message

James Spreadbury (jsprdbry) wrote on 2017-12-13:

#6

Download full text (3.8 KiB)

Hi there.

I'm back to 17.10 failing to boot cleanly at all.

16.4LTS boots fine no problem.

On 11 December 2017 20:19:24 GMT+00:00, Joseph Salisbury <email address hidden> wrote:
>Would it be possible for you to test the latest upstream kernel? Refer
>to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
>latest
>v4.15 kernel[0].
>
>If this bug is fixed in the mainline kernel, please add the following
>tag 'kernel-fixed-upstream'.
>
>If the mainline kernel does not fix this bug, please add the tag:
>'kernel-bug-exists-upstream'.
>
>Once testing of the upstream kernel is complete, please mark this bug
>as
>"Confirmed".
>
>
>Thanks in advance.
>
>[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc3
>
>** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
>** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
>** Tags added: kernel-da-key
>
>--
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
> Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
> Incomplete
>
>Bug description:
> I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
> The system won't boot cleanly. I'm using Xorg rather than Wayland as
> that appears to be a bit more stable.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: linux-image-4.13.0-17-generic 4.13.0-17.20
> ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
> Uname: Linux 4.13.0-17-generic x86_64
> ApportVersion: 2.20.7-0ubuntu3.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: james 3855 F.... pulseaudio
> /dev/snd/controlC0: james 3855 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Dec 9 12:31:31 2017
> HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
> InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
> Lsusb:
> Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp.
> Bus 001 Device 002: ID 8087:8000 Intel Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Hewlett-Packard HP 15 Notebook PC
> ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
> RelatedPackageVersions:
> linux-restricted-modules-4.13.0-17-generic N/A
> linux-backports-modules-4.13.0-17-generic N/A
> linux-firmware 1.169
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
> dmi.bios.date: 05/21/2014
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.18
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 2211
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 86.28...

Hi there.

I'm back to 17.10 failing to boot cleanly at all.

16.4LTS boots fine no problem.

On 11 December 2017 20:19:24 GMT+00:00, Joseph Salisbury <joseph.salisbury@canonical.com> wrote:
>Would it be possible for you to test the latest upstream kernel? Refer
>to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
>latest
>v4.15 kernel[0].
>
>If this bug is fixed in the mainline kernel, please add the following
>tag 'kernel-fixed-upstream'.
>
>If the mainline kernel does not fix this bug, please add the tag:
>'kernel-bug-exists-upstream'.
>
>Once testing of the upstream kernel is complete, please mark this bug
>as
>"Confirmed".
>
>
>Thanks in advance.
>
>[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc3
>
>** Changed in: linux (Ubuntu)
>   Importance: Undecided => High
>
>** Changed in: linux (Ubuntu)
>       Status: Confirmed => Incomplete
>
>** Tags added: kernel-da-key
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
>  Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
>  Incomplete
>
>Bug description:
>  I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
>  The system won't boot cleanly.  I'm using Xorg rather than Wayland as
>  that appears to be a bit more stable.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 17.10
>  Package: linux-image-4.13.0-17-generic 4.13.0-17.20
>  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
>  Uname: Linux 4.13.0-17-generic x86_64
>  ApportVersion: 2.20.7-0ubuntu3.5
>  Architecture: amd64
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC1:  james      3855 F.... pulseaudio
>   /dev/snd/controlC0:  james      3855 F.... pulseaudio
>  CurrentDesktop: ubuntu:GNOME
>  Date: Sat Dec  9 12:31:31 2017
>  HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
>  InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
>  Lsusb:
>   Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp. 
>   Bus 001 Device 002: ID 8087:8000 Intel Corp. 
>   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>  MachineType: Hewlett-Packard HP 15 Notebook PC
>  ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
>  RelatedPackageVersions:
>   linux-restricted-modules-4.13.0-17-generic N/A
>   linux-backports-modules-4.13.0-17-generic  N/A
>   linux-firmware                             1.169
>  RfKill:
>   0: phy0: Wireless LAN
>   	Soft blocked: no
>   	Hard blocked: no
>  SourcePackage: linux
>  UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
>  dmi.bios.date: 05/21/2014
>  dmi.bios.vendor: Insyde
>  dmi.bios.version: F.18
>  dmi.board.asset.tag: Type2 - Board Asset Tag
>  dmi.board.name: 2211
>  dmi.board.vendor: Hewlett-Packard
>  dmi.board.version: 86.28
>  dmi.chassis.asset.tag: Chassis Asset Tag
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: Hewlett-Packard
>  dmi.chassis.version: Chassis Version
>dmi.modalias:
>dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0976100000405F00000620180:rvnHewlett-Packard:rn2211:rvr86.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
>  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
>  dmi.product.name: HP 15 Notebook PC
>  dmi.product.version: 0976100000405F00000620180
>  dmi.sys.vendor: Hewlett-Packard
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1737316/+subscriptions

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2017-12-14:

#7

Can you give the latest 4.13 upstream stable kernel a try:
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13.16/

Revision history for this message

James Spreadbury (jsprdbry) wrote on 2017-12-21:

#8

Download full text (3.4 KiB)

I created a boot usb stick today and used that to boot the laptop. Still getting the same initial error on boot. 16.04 LTS still boots without error so it does appear to be the newer kernels causing the Ubuntu.

On 14 December 2017 14:17:26 GMT+00:00, Joseph Salisbury <email address hidden> wrote:
>Can you give the latest 4.13 upstream stable kernel a try:
>http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13.16/
>
>--
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
> Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
> Incomplete
>
>Bug description:
> I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
> The system won't boot cleanly. I'm using Xorg rather than Wayland as
> that appears to be a bit more stable.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: linux-image-4.13.0-17-generic 4.13.0-17.20
> ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
> Uname: Linux 4.13.0-17-generic x86_64
> ApportVersion: 2.20.7-0ubuntu3.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: james 3855 F.... pulseaudio
> /dev/snd/controlC0: james 3855 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Dec 9 12:31:31 2017
> HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
> InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
> Lsusb:
> Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp.
> Bus 001 Device 002: ID 8087:8000 Intel Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Hewlett-Packard HP 15 Notebook PC
> ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
> RelatedPackageVersions:
> linux-restricted-modules-4.13.0-17-generic N/A
> linux-backports-modules-4.13.0-17-generic N/A
> linux-firmware 1.169
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
> dmi.bios.date: 05/21/2014
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.18
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 2211
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 86.28
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
>dmi.modalias:
>dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0976100000405F00000620180:rvnHewlett-Packard:rn2211:rvr86.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
> dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
> dmi.product.name: HP 15 Notebook PC
> dmi.product.version: 0976100000405F000006...

I created a boot usb stick today and used that to boot the laptop.  Still getting the same initial error on boot.  16.04 LTS still boots without error so it does appear to be the newer kernels causing the Ubuntu.

On 14 December 2017 14:17:26 GMT+00:00, Joseph Salisbury <joseph.salisbury@canonical.com> wrote:
>Can you give the latest 4.13 upstream stable kernel a try:
>http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13.16/
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
>  Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
>  Incomplete
>
>Bug description:
>  I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
>  The system won't boot cleanly.  I'm using Xorg rather than Wayland as
>  that appears to be a bit more stable.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 17.10
>  Package: linux-image-4.13.0-17-generic 4.13.0-17.20
>  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
>  Uname: Linux 4.13.0-17-generic x86_64
>  ApportVersion: 2.20.7-0ubuntu3.5
>  Architecture: amd64
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC1:  james      3855 F.... pulseaudio
>   /dev/snd/controlC0:  james      3855 F.... pulseaudio
>  CurrentDesktop: ubuntu:GNOME
>  Date: Sat Dec  9 12:31:31 2017
>  HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
>  InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
>  Lsusb:
>   Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp. 
>   Bus 001 Device 002: ID 8087:8000 Intel Corp. 
>   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>  MachineType: Hewlett-Packard HP 15 Notebook PC
>  ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
>  RelatedPackageVersions:
>   linux-restricted-modules-4.13.0-17-generic N/A
>   linux-backports-modules-4.13.0-17-generic  N/A
>   linux-firmware                             1.169
>  RfKill:
>   0: phy0: Wireless LAN
>   	Soft blocked: no
>   	Hard blocked: no
>  SourcePackage: linux
>  UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
>  dmi.bios.date: 05/21/2014
>  dmi.bios.vendor: Insyde
>  dmi.bios.version: F.18
>  dmi.board.asset.tag: Type2 - Board Asset Tag
>  dmi.board.name: 2211
>  dmi.board.vendor: Hewlett-Packard
>  dmi.board.version: 86.28
>  dmi.chassis.asset.tag: Chassis Asset Tag
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: Hewlett-Packard
>  dmi.chassis.version: Chassis Version
>dmi.modalias:
>dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0976100000405F00000620180:rvnHewlett-Packard:rn2211:rvr86.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
>  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
>  dmi.product.name: HP 15 Notebook PC
>  dmi.product.version: 0976100000405F00000620180
>  dmi.sys.vendor: Hewlett-Packard
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1737316/+subscriptions

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.

Revision history for this message

James Spreadbury (jsprdbry) wrote on 2017-12-26:

#9

Download full text (3.4 KiB)

Hi Josh.

It seems that a lot of the errors I'm getting are related to Mysql. What file do I need to edit in the boot process to remove that problem and then we can see how stable the rest of the system is.

On 14 December 2017 14:17:26 GMT+00:00, Joseph Salisbury <email address hidden> wrote:
>Can you give the latest 4.13 upstream stable kernel a try:
>http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13.16/
>
>--
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
> Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
> Incomplete
>
>Bug description:
> I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
> The system won't boot cleanly. I'm using Xorg rather than Wayland as
> that appears to be a bit more stable.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: linux-image-4.13.0-17-generic 4.13.0-17.20
> ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
> Uname: Linux 4.13.0-17-generic x86_64
> ApportVersion: 2.20.7-0ubuntu3.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: james 3855 F.... pulseaudio
> /dev/snd/controlC0: james 3855 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Dec 9 12:31:31 2017
> HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
> InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
> Lsusb:
> Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp.
> Bus 001 Device 002: ID 8087:8000 Intel Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Hewlett-Packard HP 15 Notebook PC
> ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
> RelatedPackageVersions:
> linux-restricted-modules-4.13.0-17-generic N/A
> linux-backports-modules-4.13.0-17-generic N/A
> linux-firmware 1.169
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
> dmi.bios.date: 05/21/2014
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.18
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 2211
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 86.28
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
>dmi.modalias:
>dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0976100000405F00000620180:rvnHewlett-Packard:rn2211:rvr86.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
> dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
> dmi.product.name: HP 15 Notebook PC
> dmi.product.version: 0976100000405F00000620180...

Hi Josh.

It seems that a lot of the errors I'm getting are related to Mysql.  What file do I need to edit in the boot process to remove that problem and then we can see how stable the rest of the system is.

On 14 December 2017 14:17:26 GMT+00:00, Joseph Salisbury <joseph.salisbury@canonical.com> wrote:
>Can you give the latest 4.13 upstream stable kernel a try:
>http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13.16/
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
>  Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
>  Incomplete
>
>Bug description:
>  I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
>  The system won't boot cleanly.  I'm using Xorg rather than Wayland as
>  that appears to be a bit more stable.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 17.10
>  Package: linux-image-4.13.0-17-generic 4.13.0-17.20
>  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
>  Uname: Linux 4.13.0-17-generic x86_64
>  ApportVersion: 2.20.7-0ubuntu3.5
>  Architecture: amd64
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC1:  james      3855 F.... pulseaudio
>   /dev/snd/controlC0:  james      3855 F.... pulseaudio
>  CurrentDesktop: ubuntu:GNOME
>  Date: Sat Dec  9 12:31:31 2017
>  HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
>  InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
>  Lsusb:
>   Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp. 
>   Bus 001 Device 002: ID 8087:8000 Intel Corp. 
>   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>  MachineType: Hewlett-Packard HP 15 Notebook PC
>  ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
>  RelatedPackageVersions:
>   linux-restricted-modules-4.13.0-17-generic N/A
>   linux-backports-modules-4.13.0-17-generic  N/A
>   linux-firmware                             1.169
>  RfKill:
>   0: phy0: Wireless LAN
>   	Soft blocked: no
>   	Hard blocked: no
>  SourcePackage: linux
>  UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
>  dmi.bios.date: 05/21/2014
>  dmi.bios.vendor: Insyde
>  dmi.bios.version: F.18
>  dmi.board.asset.tag: Type2 - Board Asset Tag
>  dmi.board.name: 2211
>  dmi.board.vendor: Hewlett-Packard
>  dmi.board.version: 86.28
>  dmi.chassis.asset.tag: Chassis Asset Tag
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: Hewlett-Packard
>  dmi.chassis.version: Chassis Version
>dmi.modalias:
>dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0976100000405F00000620180:rvnHewlett-Packard:rn2211:rvr86.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
>  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
>  dmi.product.name: HP 15 Notebook PC
>  dmi.product.version: 0976100000405F00000620180
>  dmi.sys.vendor: Hewlett-Packard
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1737316/+subscriptions

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.

Revision history for this message

James Spreadbury (jsprdbry) wrote on 2017-12-26:

#10

Download full text (3.5 KiB)

Hi there.

Having played with this a bit more, each time you update the kernel it seems to boot ok, but the only rarely. Does that tell us anything.

The first error after the i915 errors begins failed to start volatile files...

Subsequent errors include 'Failed to start install and generate colour profiles.

Does that tell you anything?

16.04LTS is still rock solid.

On 14 December 2017 14:17:26 GMT+00:00, Joseph Salisbury <email address hidden> wrote:
>Can you give the latest 4.13 upstream stable kernel a try:
>http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13.16/
>
>--
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
> Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
> Incomplete
>
>Bug description:
> I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
> The system won't boot cleanly. I'm using Xorg rather than Wayland as
> that appears to be a bit more stable.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: linux-image-4.13.0-17-generic 4.13.0-17.20
> ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
> Uname: Linux 4.13.0-17-generic x86_64
> ApportVersion: 2.20.7-0ubuntu3.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: james 3855 F.... pulseaudio
> /dev/snd/controlC0: james 3855 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Dec 9 12:31:31 2017
> HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
> InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
> Lsusb:
> Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp.
> Bus 001 Device 002: ID 8087:8000 Intel Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: Hewlett-Packard HP 15 Notebook PC
> ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
> RelatedPackageVersions:
> linux-restricted-modules-4.13.0-17-generic N/A
> linux-backports-modules-4.13.0-17-generic N/A
> linux-firmware 1.169
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
> dmi.bios.date: 05/21/2014
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.18
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 2211
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 86.28
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
>dmi.modalias:
>dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0976100000405F00000620180:rvnHewlett-Packard:rn2211:rvr86.28:cvnHewlett-Packard:ct1...

Hi there.

Having played with this a bit more, each time you update the kernel it seems to boot ok, but the only rarely.  Does that tell us anything.

The first error after the i915 errors begins failed to start volatile files...

Subsequent errors include 'Failed to start install and generate colour profiles.

Does that tell you anything?

16.04LTS is still rock solid.

On 14 December 2017 14:17:26 GMT+00:00, Joseph Salisbury <joseph.salisbury@canonical.com> wrote:
>Can you give the latest 4.13 upstream stable kernel a try:
>http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.13.16/
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1737316
>
>Title:
>  Having installed 17.10 I'm getting hardware errors on boot
>
>Status in linux package in Ubuntu:
>  Incomplete
>
>Bug description:
>  I'm getting the i915 uncleared fifo underrun on pipe A errors.
>
>  The system won't boot cleanly.  I'm using Xorg rather than Wayland as
>  that appears to be a bit more stable.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 17.10
>  Package: linux-image-4.13.0-17-generic 4.13.0-17.20
>  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
>  Uname: Linux 4.13.0-17-generic x86_64
>  ApportVersion: 2.20.7-0ubuntu3.5
>  Architecture: amd64
>  AudioDevicesInUse:
>   USER        PID ACCESS COMMAND
>   /dev/snd/controlC1:  james      3855 F.... pulseaudio
>   /dev/snd/controlC0:  james      3855 F.... pulseaudio
>  CurrentDesktop: ubuntu:GNOME
>  Date: Sat Dec  9 12:31:31 2017
>  HibernationDevice: RESUME=UUID=d7a968e5-99de-41f8-b764-381e913ec11d
>  InstallationDate: Installed on 2014-09-12 (1184 days ago)
>InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>(20140722.2)
>  Lsusb:
>   Bus 001 Device 003: ID 0bda:5776 Realtek Semiconductor Corp. 
>   Bus 001 Device 002: ID 8087:8000 Intel Corp. 
>   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>  MachineType: Hewlett-Packard HP 15 Notebook PC
>  ProcFB: 0 inteldrmfb
>ProcKernelCmdLine:
>BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic.efi.signed
>root=UUID=c8fe4fc7-a4b3-4389-a0f7-06593d9cf223 ro quiet splash
>  RelatedPackageVersions:
>   linux-restricted-modules-4.13.0-17-generic N/A
>   linux-backports-modules-4.13.0-17-generic  N/A
>   linux-firmware                             1.169
>  RfKill:
>   0: phy0: Wireless LAN
>   	Soft blocked: no
>   	Hard blocked: no
>  SourcePackage: linux
>  UpgradeStatus: Upgraded to artful on 2017-12-02 (6 days ago)
>  dmi.bios.date: 05/21/2014
>  dmi.bios.vendor: Insyde
>  dmi.bios.version: F.18
>  dmi.board.asset.tag: Type2 - Board Asset Tag
>  dmi.board.name: 2211
>  dmi.board.vendor: Hewlett-Packard
>  dmi.board.version: 86.28
>  dmi.chassis.asset.tag: Chassis Asset Tag
>  dmi.chassis.type: 10
>  dmi.chassis.vendor: Hewlett-Packard
>  dmi.chassis.version: Chassis Version
>dmi.modalias:
>dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0976100000405F00000620180:rvnHewlett-Packard:rn2211:rvr86.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
>  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
>  dmi.product.name: HP 15 Notebook PC
>  dmi.product.version: 0976100000405F00000620180
>  dmi.sys.vendor: Hewlett-Packard
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1737316/+subscriptions

-- 
Sent from my Android device with K-9 Mail. Please excuse my brevity.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-02-25:

#11

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Ubuntu
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Having installed 17.10 I'm getting hardware errors on boot

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Ubuntulinux package

Having installed 17.10 I'm getting hardware errors on boot

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Other bug subscribers

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Ubuntu
linux package