Asus ROG GL553VE Shutdown/Restart freeze in kernel 4.14
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
I'm usung Asus ROG GL553VE. If I use an updated kernel I can't shutdown/restart, it just freezes.
First I updated my linux kernel into v4.10 and experienced the issue. Then again I updated my kernel into v4.14 and this issue still exists. However If I go back to kernel v4.4 this issue seems to be resolved. So seems like it's a kernel issue(v4.14).
---
ApportVersion: 2.20.1-0ubuntu2.13
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2017-11-19 (11 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Package: linux (not installed)
Tags: xenial
Uname: Linux 4.15.0-
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.20.1-0ubuntu2.13
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2017-11-19 (11 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Package: linux (not installed)
Tags: xenial
Uname: Linux 4.15.0-
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1734805
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.