Activity log for bug #1734805

Date Who What changed Old value New value Message
2017-11-28 04:39:00 Md Kowsar Hossain bug added bug
2017-11-28 05:00:04 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2017-11-29 15:42:11 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2017-11-30 16:30:31 Md Kowsar Hossain tags apport-collected xenial
2017-11-30 16:30:32 Md Kowsar Hossain description I'm usung Asus ROG GL553VE. If I use an updated kernel I can't shutdown/restart, it just freezes. First I updated my linux kernel into v4.10 and experienced the issue. Then again I updated my kernel into v4.14 and this issue still exists. However If I go back to kernel v4.4 this issue seems to be resolved. So seems like it's a kernel issue(v4.14). I'm usung Asus ROG GL553VE. If I use an updated kernel I can't shutdown/restart, it just freezes. First I updated my linux kernel into v4.10 and experienced the issue. Then again I updated my kernel into v4.14 and this issue still exists. However If I go back to kernel v4.4 this issue seems to be resolved. So seems like it's a kernel issue(v4.14). --- ApportVersion: 2.20.1-0ubuntu2.13 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2017-11-19 (11 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Package: linux (not installed) Tags: xenial Uname: Linux 4.15.0-041500rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2017-11-30 16:30:33 Md Kowsar Hossain attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1734805/+attachment/5016601/+files/JournalErrors.txt
2017-11-30 16:30:35 Md Kowsar Hossain attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1734805/+attachment/5016602/+files/ProcCpuinfoMinimal.txt
2017-11-30 16:30:36 Md Kowsar Hossain attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1734805/+attachment/5016603/+files/ProcEnviron.txt
2017-11-30 16:31:42 Md Kowsar Hossain description I'm usung Asus ROG GL553VE. If I use an updated kernel I can't shutdown/restart, it just freezes. First I updated my linux kernel into v4.10 and experienced the issue. Then again I updated my kernel into v4.14 and this issue still exists. However If I go back to kernel v4.4 this issue seems to be resolved. So seems like it's a kernel issue(v4.14). --- ApportVersion: 2.20.1-0ubuntu2.13 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2017-11-19 (11 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Package: linux (not installed) Tags: xenial Uname: Linux 4.15.0-041500rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True I'm usung Asus ROG GL553VE. If I use an updated kernel I can't shutdown/restart, it just freezes. First I updated my linux kernel into v4.10 and experienced the issue. Then again I updated my kernel into v4.14 and this issue still exists. However If I go back to kernel v4.4 this issue seems to be resolved. So seems like it's a kernel issue(v4.14). --- ApportVersion: 2.20.1-0ubuntu2.13 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2017-11-19 (11 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Package: linux (not installed) Tags: xenial Uname: Linux 4.15.0-041500rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True --- ApportVersion: 2.20.1-0ubuntu2.13 Architecture: amd64 CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2017-11-19 (11 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Package: linux (not installed) Tags: xenial Uname: Linux 4.15.0-041500rc1-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2017-11-30 16:31:43 Md Kowsar Hossain attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1734805/+attachment/5016604/+files/JournalErrors.txt
2017-11-30 16:31:45 Md Kowsar Hossain attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1734805/+attachment/5016605/+files/ProcCpuinfoMinimal.txt
2017-11-30 16:31:46 Md Kowsar Hossain attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1734805/+attachment/5016606/+files/ProcEnviron.txt
2017-11-30 16:33:30 Md Kowsar Hossain linux (Ubuntu): status Incomplete Confirmed
2017-11-30 16:36:09 Md Kowsar Hossain tags apport-collected xenial apport-collected kernel-bug-exists-upstream xenial