Ubuntu
xorg package

My system will not recover from suspend

Bug #1730242 reported by Robert McCarter on 2017-11-05

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xorg (Ubuntu)	Expired	Low	Unassigned

Bug Description

I have ubuntu installed on a dell vostro 200 desktop. I think this problem began with version 12 upgrade. Prior to that it would recover from auto suspends.

Thanks in advance for any advice to correct the problem.

Best,

Bob

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
Uname: Linux 4.13.11-041311-generic i686
.tmp.unity_support_test.1:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sun Nov 5 16:57:10 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
bbswitch, 0.8, 4.13.11-041311-generic, i686: installed
bbswitch, 0.8, 4.4.0-100-generic, i686: installed
nvidia-304, 304.135, 4.4.0-100-generic, i686: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
NVIDIA Corporation GF119 [GeForce GT 620 OEM] [10de:1049] (rev a1) (prog-if 00 [VGA controller])
Subsystem: NVIDIA Corporation GF119 [GeForce GT 620 OEM] [10de:0977]
InstallationDate: Installed on 2012-08-05 (1917 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.11-041311-generic root=UUID=c8f2cac1-e3af-4e51-8a89-726ef2282d44 ro drm.debug=0xe plymouth:debug
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.vendor: Dell Inc.
dmi.board.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Sun Nov 5 16:53:35 2017
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input Dell Dell KM632 Wireless Keyboard and Mouse KEYBOARD, id 8
input Dell Dell KM632 Wireless Keyboard and Mouse KEYBOARD, id 9
input Dell Dell KM632 Wireless Keyboard and Mouse MOUSE, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.7

Tags:

Revision history for this message

Robert McCarter (robert-j-mccarter) wrote on 2017-11-05:

BootLog.txt Edit (1.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (51.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (2.2 MiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (10.2 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (36.4 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (7.1 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (7.1 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (144.4 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (19.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (557 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (820 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (123.6 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (685 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (68.7 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (69.2 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (1.2 KiB, text/plain; charset="utf-8")
make.log.txt Edit (71.8 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (59.3 KiB, text/plain; charset="utf-8")
xserver.errors.txt Edit (846 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (480 bytes, text/plain; charset="utf-8")

Revision history for this message

penalvch (penalvch) wrote on 2018-02-08:

Robert McCarter, thank you for reporting this and helping make Ubuntu better.

Could you please provide the missing information from https://wiki.ubuntu.com/DebuggingKernelSuspend ?

tags:	added: bios-outdated-1.21.1
Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete
tags:	removed: bios-outdated-1.21.1

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-04-09:

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Robert McCarter (robert-j-mccarter) wrote on 2018-04-11: Re: [Bug 1730242] Re: My system will not recover from suspend

Download full text (3.9 KiB)

Thank you for the advice. Apparently, there must have been a prior email that I did not see. I apologize for that and plan to try the steps outlined in the “Debugging Kernel Suspend” this weekend. If a still cannot solve the problem can I still come back for help.

Sincerely,

Bob McCarter

> On Apr 9, 2018, at 12:17 AM, Launchpad Bug Tracker <email address hidden> wrote:
>
> [Expired for xorg (Ubuntu) because there has been no activity for 60
> days.]
>
> ** Changed in: xorg (Ubuntu)
> Status: Incomplete => Expired
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1730242
>
> Title:
> My system will not recover from suspend
>
> Status in xorg package in Ubuntu:
> Expired
>
> Bug description:
> I have ubuntu installed on a dell vostro 200 desktop. I think this
> problem began with version 12 upgrade. Prior to that it would recover
> from auto suspends.
>
> Thanks in advance for any advice to correct the problem.
>
> Best,
>
> Bob
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> Uname: Linux 4.13.11-041311-generic i686
> .tmp.unity_support_test.1:
>
> ApportVersion: 2.20.1-0ubuntu2.10
> Architecture: i386
> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Sun Nov 5 16:57:10 2017
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> DkmsStatus:
> bbswitch, 0.8, 4.13.11-041311-generic, i686: installed
> bbswitch, 0.8, 4.4.0-100-generic, i686: installed
> nvidia-304, 304.135, 4.4.0-100-generic, i686: installed
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> NVIDIA Corporation GF119 [GeForce GT 620 OEM] [10de:1049] (rev a1) (prog-if 00 [VGA controller])
> Subsystem: NVIDIA Corporation GF119 [GeForce GT 620 OEM] [10de:0977]
> InstallationDate: Installed on 2012-08-05 (1917 days ago)
> InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.11-041311-generic root=UUID=c8f2cac1-e3af-4e51-8a89-726ef2282d44 ro drm.debug=0xe plymouth:debug
> Renderer: Software
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.vendor: Dell Inc.
> dmi.board.vendor: Dell Inc.
> version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
> version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
> version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2
> version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
> version.xserver-xorg-video-intel: xserver-xorg...

Sincerely,

Bob McCarter

> On Apr 9, 2018, at 12:17 AM, Launchpad Bug Tracker <1730242@bugs.launchpad.net> wrote:
> 
> [Expired for xorg (Ubuntu) because there has been no activity for 60
> days.]
> 
> ** Changed in: xorg (Ubuntu)
>       Status: Incomplete => Expired
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1730242
> 
> Title:
>  My system will not recover from suspend
> 
> Status in xorg package in Ubuntu:
>  Expired
> 
> Bug description:
>  I have ubuntu installed on a dell vostro 200 desktop. I think this
>  problem began with version 12 upgrade. Prior to that it would recover
>  from auto suspends.
> 
>  Thanks in advance for any advice to correct the problem.
> 
>  Best,
> 
>  Bob
> 
>  ProblemType: Bug
>  DistroRelease: Ubuntu 16.04
>  Package: xorg 1:7.7+13ubuntu3
>  Uname: Linux 4.13.11-041311-generic i686
>  .tmp.unity_support_test.1:
> 
>  ApportVersion: 2.20.1-0ubuntu2.10
>  Architecture: i386
>  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
>  CompositorRunning: compiz
>  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>  CompositorUnredirectFSW: true
>  Date: Sun Nov  5 16:57:10 2017
>  DistUpgraded: Fresh install
>  DistroCodename: xenial
>  DistroVariant: ubuntu
>  DkmsStatus:
>   bbswitch, 0.8, 4.13.11-041311-generic, i686: installed
>   bbswitch, 0.8, 4.4.0-100-generic, i686: installed
>   nvidia-304, 304.135, 4.4.0-100-generic, i686: installed
>  ExtraDebuggingInterest: Yes, if not too technical
>  GraphicsCard:
>   NVIDIA Corporation GF119 [GeForce GT 620 OEM] [10de:1049] (rev a1) (prog-if 00 [VGA controller])
>     Subsystem: NVIDIA Corporation GF119 [GeForce GT 620 OEM] [10de:0977]
>  InstallationDate: Installed on 2012-08-05 (1917 days ago)
>  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
>  ProcEnviron:
>   LANGUAGE=en_US
>   PATH=(custom, no user)
>   LANG=en_US.UTF-8
>   SHELL=/bin/bash
>  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.11-041311-generic root=UUID=c8f2cac1-e3af-4e51-8a89-726ef2282d44 ro drm.debug=0xe plymouth:debug
>  Renderer: Software
>  SourcePackage: xorg
>  UpgradeStatus: No upgrade log present (probably fresh install)
>  dmi.bios.vendor: Dell Inc.
>  dmi.board.vendor: Dell Inc.
>  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
>  version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
>  version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2
>  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>  version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2
>  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
>  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
>  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
>  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
>  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
>  xserver.bootTime: Sun Nov  5 16:53:35 2017
>  xserver.configfile: default
>  xserver.devices:
>   input        Power Button         KEYBOARD, id 6
>   input        Power Button         KEYBOARD, id 7
>   input        Dell Dell KM632 Wireless Keyboard and Mouse KEYBOARD, id 8
>   input        Dell Dell KM632 Wireless Keyboard and Mouse KEYBOARD, id 9
>   input        Dell Dell KM632 Wireless Keyboard and Mouse MOUSE, id 10
>  xserver.logfile: /var/log/Xorg.0.log
>  xserver.version: 2:1.18.4-0ubuntu0.7
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1730242/+subscriptions

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My system will not recover from suspend

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