Touchpad settings not listed under Settings > Mouse & Touchpad

[Александр]

is not adjusted for natural scrolling in the mouse control panel. Change the position of the switch does not change the settings.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu4
ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17
Uname: Linux 4.10.0-33-generic x86_64
NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 25 17:57:58 2017
DisplayManager: lightdm
GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
InstallationDate: Installed on 2015-08-27 (789 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to artful on 2017-10-25 (0 days ago)

[Daniel van Vugt (vanvugt)]

Are you using a mouse or the laptop touchpad?

If using the touchpad then you'll need to switch on/off natural scrolling for the touchpad and not the mouse.

Also, what model laptop are you using?

[Александр (gg-shaman888)]

aser aspire v5 571g
Im using touchpad.

2017-10-26 14:15 GMT+05:00 Sebastien Bacher <email address hidden>:

> ** Changed in: gnome-shell (Ubuntu)
> Importance: Undecided => Low
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1727330
>
> Title:
> is not adjusted for natural scrolling in the mouse control panel
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> is not adjusted for natural scrolling in the mouse control panel.
> Change the position of the switch does not change the settings.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: gnome-shell 3.26.1-0ubuntu4
> ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17
> Uname: Linux 4.10.0-33-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
> ApportVersion: 2.20.7-0ubuntu3
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Oct 25 17:57:58 2017
> DisplayManager: lightdm
> GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module'
> b"'gtk-im-context-simple'"
> InstallationDate: Installed on 2015-08-27 (789 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> SourcePackage: gnome-shell
> UpgradeStatus: Upgraded to artful on 2017-10-25 (0 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+
> bug/1727330/+subscriptions
>

[Daniel van Vugt (vanvugt)]

Sorry the image in comment #3 seems to have gone missing.

Please open: Settings > Devices > Mouse & Touchpad
Now take a screenshot with Alt+PrtScn and attach it here.

[Александр (gg-shaman888)]

2017-10-27 8:18 GMT+05:00 Daniel van Vugt <email address hidden>:

> Sorry the image in comment #3 seems to have gone missing.
>
> Please open: Settings > Devices > Mouse & Touchpad
> Now take a screenshot with Alt+PrtScn and attach it here.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1727330
>
> Title:
> is not adjusted for natural scrolling in the mouse control panel
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> is not adjusted for natural scrolling in the mouse control panel.
> Change the position of the switch does not change the settings.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: gnome-shell 3.26.1-0ubuntu4
> ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17
> Uname: Linux 4.10.0-33-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
> ApportVersion: 2.20.7-0ubuntu3
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Oct 25 17:57:58 2017
> DisplayManager: lightdm
> GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module'
> b"'gtk-im-context-simple'"
> InstallationDate: Installed on 2015-08-27 (789 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> SourcePackage: gnome-shell
> UpgradeStatus: Upgraded to artful on 2017-10-25 (0 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+
> bug/1727330/+subscriptions
>

[Daniel van Vugt (vanvugt)]

The long image name is causing problems for the server and we still can't view it. Please attach image files with short file names using latin characters only (A-Z).

[Александр (gg-shaman888)]

2017-10-30 10:14 GMT+05:00 Daniel van Vugt <email address hidden>:

> The long image name is causing problems for the server and we still
> can't view it. Please attach image files with short file names using
> latin characters only (A-Z).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1727330
>
> Title:
> is not adjusted for natural scrolling in the mouse control panel
>
> Status in gnome-shell package in Ubuntu:
> Incomplete
>
> Bug description:
> is not adjusted for natural scrolling in the mouse control panel.
> Change the position of the switch does not change the settings.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: gnome-shell 3.26.1-0ubuntu4
> ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17
> Uname: Linux 4.10.0-33-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
> ApportVersion: 2.20.7-0ubuntu3
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Oct 25 17:57:58 2017
> DisplayManager: lightdm
> GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module'
> b"'gtk-im-context-simple'"
> InstallationDate: Installed on 2015-08-27 (789 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> SourcePackage: gnome-shell
> UpgradeStatus: Upgraded to artful on 2017-10-25 (0 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+
> bug/1727330/+subscriptions
>

[Daniel van Vugt (vanvugt)]

OK, thanks!

I can see your problem is that you have Natural Scrolling = ON for Mouse, but it needs to be enabled separately for your touchpad.

If Ubuntu is working properly you would have a separate switch for Touchpad under Mouse. So your problem is that there are no Touchpad settings listed at all. This probably means your touchpad has been incorrectly detected as a mouse...

[Daniel van Vugt (vanvugt)]

This sounds like a duplicate of bug 1588510, but the root causes are possibly different.

[Daniel van Vugt (vanvugt)]

Please try this:

  sudo apt remove xserver-xorg-input-synaptics

And then reboot.

[Александр (gg-shaman888)]

helped. however, you may want to correct the defect, the position of the
switch natural scrolling is turned off, while the natural scrolling works,
the inclusion leads to the opposite effect. But maybe it was meant to.

2017-10-31 8:10 GMT+05:00 Daniel van Vugt <email address hidden>:

> Please try this:
>
> sudo apt remove xserver-xorg-input-synaptics
>
> And then reboot.
>
> ** Changed in: gnome-control-center (Ubuntu)
> Status: New => Incomplete
>
> ** Also affects: libinput (Ubuntu)
> Importance: Undecided
> Status: New
>
> ** Changed in: libinput (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1727330
>
> Title:
> Touchpad settings not listed under Settings > Mouse & Touchpad
>
> Status in gnome-control-center package in Ubuntu:
> Incomplete
> Status in libinput package in Ubuntu:
> Incomplete
>
> Bug description:
> is not adjusted for natural scrolling in the mouse control panel.
> Change the position of the switch does not change the settings.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: gnome-shell 3.26.1-0ubuntu4
> ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17
> Uname: Linux 4.10.0-33-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
> ApportVersion: 2.20.7-0ubuntu3
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Oct 25 17:57:58 2017
> DisplayManager: lightdm
> GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module'
> b"'gtk-im-context-simple'"
> InstallationDate: Installed on 2015-08-27 (789 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> SourcePackage: gnome-shell
> UpgradeStatus: Upgraded to artful on 2017-10-25 (0 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gnome-control-
> center/+bug/1727330/+subscriptions
>

[Sebastien Bacher (seb128)]

then your issue was bug #1686081, the natural scrolling behaviour seems another problem. What do you call natural scrolling and what would you expect the behaviour to be and how is it different?

[Александр (gg-shaman888)]

Perhaps here lies the subtleties of translation. By natural scrolling, I
mean scrolling the page in the direction of the finger movement on the
touchpad. There was a problem of including this function, it was
eliminated. The next problem I found, I can describe as the accuracy of
determining the value of the function of the switch. Probably I need to
create another bug report for this

2017-10-31 17:35 GMT+05:00 Sebastien Bacher <email address hidden>:

> then your issue was bug #1686081, the natural scrolling behaviour seems
> another problem. What do you call natural scrolling and what would you
> expect the behaviour to be and how is it different?
>
> ** Changed in: gnome-control-center (Ubuntu)
> Importance: Medium => Low
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1727330
>
> Title:
> Touchpad settings not listed under Settings > Mouse & Touchpad
>
> Status in gnome-control-center package in Ubuntu:
> Incomplete
> Status in libinput package in Ubuntu:
> Incomplete
>
> Bug description:
> is not adjusted for natural scrolling in the mouse control panel.
> Change the position of the switch does not change the settings.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: gnome-shell 3.26.1-0ubuntu4
> ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17
> Uname: Linux 4.10.0-33-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
> ApportVersion: 2.20.7-0ubuntu3
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Oct 25 17:57:58 2017
> DisplayManager: lightdm
> GsettingsChanges: b'org.gnome.desktop.interface' b'gtk-im-module'
> b"'gtk-im-context-simple'"
> InstallationDate: Installed on 2015-08-27 (789 days ago)
> InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64
> (20151021)
> SourcePackage: gnome-shell
> UpgradeStatus: Upgraded to artful on 2017-10-25 (0 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gnome-control-
> center/+bug/1727330/+subscriptions
>

[Launchpad Janitor (janitor)]

[Expired for libinput (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.]