Inkscape 0.92.2 won't run - Windows 10

Bug #1726667 reported by David Abreu
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Inkscape
Expired
Undecided
Unassigned

Bug Description

I've downloaded Inkscape before, on version 0.91 and had so far been working perfectly. A few days ago I installed the new 0.92.2 and initially did not have any trouble, my old file converted seamlessly and I eve kept working on them. I installed the new version of GIMP after updating Inkscape, but after I installed it, I still could run Inkscape without problem. Yesterday I was working in one of my projects, but after I closed it I tried to open a new Inkscape file and it wouldn't start. I've tried uninstalling and reinstalling inkscape but it wouldn't run.

What I've so far noticed through the Task Manager seems to indicate the program crashes when initially trying to run, yet I'm unsure. What I've noticed is the task appears as running but after a couple of seconds it vanishes from the Manager process window. When I write the command in the System Console it wouldn't run either and it wouldn't show any error message either. I have reverted to the 0.91 version and it works find, so the problem must be with the 0.92.2 version.

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David Abreu (dabreu) wrote :
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Patrick Storz (ede123) wrote :

Just to be sure: On the command line you used "inkscape" or "inkscape.com", not "inkscape.exe"? The latter won't produce any output (ever)!

As a lot of issues are caused by leftover files of previous installations (and you noted you went back and forth between different versions a bit):
Could you make sure to install Inkscape 0.92.2 into an empty directory (i.e. uninstall the previous version and delete the installation folder or install into a different folder)?

As you mentioned you suspect GIMP to have caused the issue, could you try to delete the following files (which might be overlapping between the two programs) and see if it solves the issue:
- %localappdata%\recently-used.xbel
- %localappdata%\fontconfig

Last but not least you can try a nightly version of 0.92.x and see if your issue might have been fixed:
https://ci.appveyor.com/api/buildjobs/4c5y9nibtvr1w0fr/artifacts/build%2Finkscape-0.92.2_2017-10-23_8978417-x64.7z
https://ci.appveyor.com/api/buildjobs/c45ya9kx212o4jxh/artifacts/build%2Finkscape-0.92.2_2017-10-23_8978417-x86.7z

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Patrick Storz (ede123) wrote :

(P.S. fontconfig above is a folder, just do avoid any confusion)

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David Abreu (dabreu) wrote :

I've made sure to follow all instructions above and it has done no good. I deleted the folders, uninstalled inkscape and made sure to check if the folder has been properly deleted later to reinstall it with no success, I even tried the nightly versions. Still, the 0.91 version, once reinstalled, runs well.

What is happening is that the program initially starts, as it is shown in the Task Manager, but ceases to work before the program's window open.

Revision history for this message
Patrick Storz (ede123) wrote :

OK, thanks.

Unfortunately this means we won't be able to track down the cause of the crash further without additional information. Our best shot at this point is using gdb to debug the issue:
- download [1] or [2] (depending on architecture)
- extract into your Inkscape directory
- execute "gdb inkscape.exe" from cmd.exe
- then start Inkscape with "run" and enter

If we're "lucky" at some point Inkscape will crash and gdb will show a message like "Program received signal SIGSEGV, Segmentation fault.". At this point:
- Type "bt" and press enter
- Copy all command line output and attach it here
- Type "quit" and press enter to exit gdb

[1] https://gitlab.com/Ede123/bintray/raw/master/gdb-8.0-2_x86.7z
[2] https://gitlab.com/Ede123/bintray/raw/master/gdb-8.0-2_x64.7z

Patrick Storz (ede123)
Changed in inkscape:
status: New → Incomplete
Revision history for this message
Hachmann (marenhachmann) wrote :

@David Abreu Has your issue been solved, and if not, could you try using gdb to help us narrow down the cause?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Inkscape because there has been no activity for 60 days.]

Changed in inkscape:
status: Incomplete → Expired
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