Ubuntu
firefox package

firefox cuts off volume on youtube video at random intervals

Bug #1706412 reported by Daniel A Sprouse on 2017-07-25

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	firefox (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

volume on youtube video viewed in firefox cuts off at random, comes back on by pausing and then playing.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 54.0+build3-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.10.0-27.30~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-27-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC2D0c: dsprouse 3099 F...m pulseaudio
/dev/snd/controlC2: dsprouse 3099 F.... pulseaudio
/dev/snd/controlC1: dsprouse 3099 F.... pulseaudio
/dev/snd/controlC0: dsprouse 3099 F.... pulseaudio
BuildID: 20170612122310
Channel: Unavailable
CurrentDesktop: Unity
Date: Tue Jul 25 12:40:02 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2017-06-24 (31 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
IpRoute:
default via 192.168.1.1 dev eno1 proto static metric 100
192.168.1.0/24 dev eno1 proto kernel scope link src 192.168.1.2 metric 100
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=54.0/20170612122310 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.42
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2294
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 78.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.42:bd03/18/2015:svnHewlett-Packard:pnHPPavilion17NotebookPC:pvr096C120014405F10000620182:rvnHewlett-Packard:rn2294:rvr78.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 17 Notebook PC
dmi.product.version: 096C120014405F10000620182
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Daniel A Sprouse (danielallensprouse) wrote on 2017-07-25:

AlsaInfo.txt Edit (44.9 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (392 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (57.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (7.5 KiB, text/plain; charset="utf-8")
IpAddr.txt Edit (833 bytes, text/plain; charset="utf-8")
IwConfig.txt Edit (247 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (13.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (10.3 KiB, text/plain; charset="utf-8")
PciNetwork.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Prefs.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.0 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (44.2 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
WifiSyslog.txt Edit (90.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Paul White (paulw2u) wrote on 2018-06-28:

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version.

When you test it and it is still an issue, kindly upload the updated logs by running only once:

apport-collect 1706412

and any other logs that are relevant for this particular issue.

Changed in firefox (Ubuntu):
status:	New → Incomplete

Revision history for this message

Daniel A Sprouse (danielallensprouse) wrote on 2018-06-28: Re: [Bug 1706412] Re: firefox cuts off volume on youtube video at random intervals

Download full text (4.0 KiB)

that was months ago, just close it, thanks.

On Thu, Jun 28, 2018 at 4:35 AM, Paul White <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. We are sorry that we do not always have the capacity to
> look at all reported bugs in a timely manner. There have been many
> changes in Ubuntu since that time you reported the bug and your problem
> may have been fixed with some of the updates. It would help us a lot if
> you could test it on a currently supported Ubuntu version.
>
> When you test it and it is still an issue, kindly upload the updated
> logs by running only once:
>
> apport-collect 1706412
>
> and any other logs that are relevant for this particular issue.
>
> ** Changed in: firefox (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1706412
>
> Title:
> firefox cuts off volume on youtube video at random intervals
>
> Status in firefox package in Ubuntu:
> Incomplete
>
> Bug description:
> volume on youtube video viewed in firefox cuts off at random, comes
> back on by pausing and then playing.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: firefox 54.0+build3-0ubuntu0.16.04.1
> ProcVersionSignature: Ubuntu 4.10.0-27.30~16.04.2-generic 4.10.17
> Uname: Linux 4.10.0-27-generic x86_64
> AddonCompatCheckDisabled: False
> ApportVersion: 2.20.1-0ubuntu2.10
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/pcmC2D0c: dsprouse 3099 F...m pulseaudio
> /dev/snd/controlC2: dsprouse 3099 F.... pulseaudio
> /dev/snd/controlC1: dsprouse 3099 F.... pulseaudio
> /dev/snd/controlC0: dsprouse 3099 F.... pulseaudio
> BuildID: 20170612122310
> Channel: Unavailable
> CurrentDesktop: Unity
> Date: Tue Jul 25 12:40:02 2017
> Extensions: extensions.sqlite corrupt or missing
> ForcedLayersAccel: False
> IfupdownConfig:
> # interfaces(5) file used by ifup(8) and ifdown(8)
> auto lo
> iface lo inet loopback
> IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
> InstallationDate: Installed on 2017-06-24 (31 days ago)
> InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
> IpRoute:
> default via 192.168.1.1 dev eno1 proto static metric 100
> 192.168.1.0/24 dev eno1 proto kernel scope link src 192.168.1.2
> metric 100
> Locales: extensions.sqlite corrupt or missing
> Plugins: Shockwave Flash - /usr/lib/flashplugin-
> installer/libflashplayer.so
> PrefSources: prefs.js
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> Profiles: Profile0 (Default) - LastVersion=54.0/20170612122310 (In use)
> RunningIncompatibleAddons: False
> SourcePackage: firefox
> Themes: extensions.sqlite corrupt or missing
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/18/2015
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.42
> dmi.board.asset...

that was months ago, just close it, thanks.

On Thu, Jun 28, 2018 at 4:35 AM, Paul White <bugs@pcwhite.com> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. We are sorry that we do not always have the capacity to
> look at all reported bugs in a timely manner. There have been many
> changes in Ubuntu since that time you reported the bug and your problem
> may have been fixed with some of the updates. It would help us a lot if
> you could test it on a currently supported Ubuntu version.
>
> When you test it and it is still an issue, kindly upload the updated
> logs by running only once:
>
> apport-collect 1706412
>
> and any other logs that are relevant for this particular issue.
>
> ** Changed in: firefox (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1706412
>
> Title:
>   firefox cuts off volume on youtube video at random intervals
>
> Status in firefox package in Ubuntu:
>   Incomplete
>
> Bug description:
>   volume on youtube video viewed in firefox cuts off at random, comes
>   back on by pausing and then playing.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: firefox 54.0+build3-0ubuntu0.16.04.1
>   ProcVersionSignature: Ubuntu 4.10.0-27.30~16.04.2-generic 4.10.17
>   Uname: Linux 4.10.0-27-generic x86_64
>   AddonCompatCheckDisabled: False
>   ApportVersion: 2.20.1-0ubuntu2.10
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/pcmC2D0c:   dsprouse   3099 F...m pulseaudio
>    /dev/snd/controlC2:  dsprouse   3099 F.... pulseaudio
>    /dev/snd/controlC1:  dsprouse   3099 F.... pulseaudio
>    /dev/snd/controlC0:  dsprouse   3099 F.... pulseaudio
>   BuildID: 20170612122310
>   Channel: Unavailable
>   CurrentDesktop: Unity
>   Date: Tue Jul 25 12:40:02 2017
>   Extensions: extensions.sqlite corrupt or missing
>   ForcedLayersAccel: False
>   IfupdownConfig:
>    # interfaces(5) file used by ifup(8) and ifdown(8)
>    auto lo
>    iface lo inet loopback
>   IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
>   InstallationDate: Installed on 2017-06-24 (31 days ago)
>   InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
>   IpRoute:
>    default via 192.168.1.1 dev eno1  proto static  metric 100
>    192.168.1.0/24 dev eno1  proto kernel  scope link  src 192.168.1.2
> metric 100
>   Locales: extensions.sqlite corrupt or missing
>   Plugins: Shockwave Flash - /usr/lib/flashplugin-
> installer/libflashplayer.so
>   PrefSources: prefs.js
>   ProcEnviron:
>    LANGUAGE=en_US
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   Profiles: Profile0 (Default) - LastVersion=54.0/20170612122310 (In use)
>   RunningIncompatibleAddons: False
>   SourcePackage: firefox
>   Themes: extensions.sqlite corrupt or missing
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 03/18/2015
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.42
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 2294
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 78.21
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias: dmi:bvnInsyde:bvrF.42:bd03/18/2015:svnHewlett-Packard:
> pnHPPavilion17NotebookPC:pvr096C120014405F10000620182:
> rvnHewlett-Packard:rn2294:rvr78.21:cvnHewlett-Packard:
> ct10:cvrChassisVersion:
>   dmi.product.name: HP Pavilion 17 Notebook PC
>   dmi.product.version: 096C120014405F10000620182
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/
> 1706412/+subscriptions
>

-- 
-- -- Sincerely Yours,
.                Daniel Sprouse

Daniel Allen Sprouse
Unix/Linux Administrator
daniel.a.sprouse@gmail.com
google voice: 512-815-2048

ne tectis a demergu, pater, formabis foramine in landa.
.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2018-08-28:

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status:	Incomplete → Expired

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firefox cuts off volume on youtube video at random intervals

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