Bug #1706070 “[HP Pavilion x360 - 13-s104br] Xorg crash” : Bugs : xorg package : Ubuntu

Revision history for this message

João Gabriel (joaodelsolar) wrote on 2017-07-24:

#1

BootLog.txt Edit (7.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (176.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (291.6 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (139.7 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (8.6 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (9.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (13.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (528 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (9.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (222.9 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (625 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (59.7 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (61.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (14.1 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (11.6 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (824 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (672 bytes, text/plain; charset="utf-8")

Revision history for this message

penalvch (penalvch) wrote on 2018-02-12:

#2

João Gabriel, thank you for reporting this and helping make Ubuntu better.

1) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)? For example:
HP Pavilion 11-k100 x360 Convertible PC

2) Is this something that started to happen after an update? If so, which specifically?

3) To see if this is already resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results?

Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

João Gabriel (joaodelsolar) wrote on 2018-02-12: Re: [Bug 1706070] Re: Xorg crash

#3

Download full text (4.6 KiB)

Hello Christopher,

I answer in your message.

Best regards,
João Gabriel.

Em seg, 12 de fev de 2018 às 20:21, Christopher M. Penalver <
<email address hidden>> escreveu:

> João Gabriel, thank you for reporting this and helping make Ubuntu
> better.
>
> 1) Could you please provide the full computer model as noted on the
> sticker of the computer itself (not from the Bug Description, or the result
> of a terminal command)? For example:
> HP Pavilion 11-k100 x360 Convertible PC
>

HP Pavilion x360 13-S104BR

>
> 2) Is this something that started to happen after an update? If so,
> which specifically?
>
> I could not identify an event that caused the issue.

> 3) To see if this is already resolved in your release, could you please
> update your HWE stack as per
> https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the
> results?
>
> I have migrated to Windows 10 6 months ago.
I can not make this test right now.
The instability was blocking my work and I needed to find a stable solution.

Thank you very much for your interest.

> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1706070
>
> Title:
> Xorg crash
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> Ubuntu crashed and returned to login screen
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.10.0-27.30~16.04.2-generic 4.10.17
> Uname: Linux 4.10.0-27-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.10
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Mon Jul 24 10:01:47 2017
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Sky Lake Integrated Graphics [8086:1916] (rev 07)
> (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Skylake Integrated Graphics
> [103c:80d1]
> InstallationDate: Installed on 2017-03-18 (127 days ago)
> InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
> MachineType: HP HP Pavilion x360 Convertible
> ProcEnviron:
> LANGUAGE=pt_BR:pt:en
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=pt_BR.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-27-generic.efi.signed
> root=UUID=8352e01f-2580-4315-98ff-f584b17874d1 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> Title: Xorg crash
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 06/13/2017
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.21
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 80D1
>...

Hello Christopher,

I answer in your message.

Best regards,
João Gabriel.

Em seg, 12 de fev de 2018 às 20:21, Christopher M. Penalver <
christopher.m.penalver@gmail.com> escreveu:

> João Gabriel, thank you for reporting this and helping make Ubuntu
> better.
>
> 1) Could you please provide the full computer model as noted on the
> sticker of the computer itself (not from the Bug Description, or the result
> of a terminal command)? For example:
> HP Pavilion 11-k100 x360 Convertible PC
>

HP Pavilion x360 13-S104BR

>
> 2) Is this something that started to happen after an update? If so,
> which specifically?
>
> I could not identify an event that caused the issue.

> 3) To see if this is already resolved in your release, could you please
> update your HWE stack as per
> https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the
> results?
>
> I have migrated to Windows 10 6 months ago.
I can not make this test right now.
The instability was blocking my work and I needed to find a stable solution.

Thank you very much for your interest.

> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1706070
>
> Title:
>   Xorg crash
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Ubuntu crashed and returned to login screen
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: xorg 1:7.7+13ubuntu3
>   ProcVersionSignature: Ubuntu 4.10.0-27.30~16.04.2-generic 4.10.17
>   Uname: Linux 4.10.0-27-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.1-0ubuntu2.10
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   Date: Mon Jul 24 10:01:47 2017
>   DistUpgraded: Fresh install
>   DistroCodename: xenial
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation Sky Lake Integrated Graphics [8086:1916] (rev 07)
> (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Skylake Integrated Graphics
> [103c:80d1]
>   InstallationDate: Installed on 2017-03-18 (127 days ago)
>   InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
>   MachineType: HP HP Pavilion x360 Convertible
>   ProcEnviron:
>    LANGUAGE=pt_BR:pt:en
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=pt_BR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-27-generic.efi.signed
> root=UUID=8352e01f-2580-4315-98ff-f584b17874d1 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg crash
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 06/13/2017
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.21
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 80D1
>   dmi.board.vendor: HP
>   dmi.board.version: 84.33
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 31
>   dmi.chassis.vendor: HP
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsyde:bvrF.21:bd06/13/2017:svnHP:pnHPPavilionx360Convertible:pvrType1ProductConfigId:rvnHP:rn80D1:rvr84.33:cvnHP:ct31:cvrChassisVersion:
>   dmi.product.name: HP Pavilion x360 Convertible
>   dmi.product.version: Type1ProductConfigId
>   dmi.sys.vendor: HP
>   version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>   xserver.bootTime: Mon Jul 24 09:28:26 2017
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.18.4-1ubuntu6.1~16.04.1
>   xserver.video_driver: modeset
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1706070/+subscriptions
>

penalvch (penalvch) on 2018-02-12

tags:

added: bios-outdated-f.24

Revision history for this message

penalvch (penalvch) wrote on 2018-02-12: Re: Xorg crash

#4

João Gabriel, thanks for the response.

To advise, you may monitor the progress towards this issue via a live environment of http://cdimage.ubuntu.com/daily-live/current/ that won't disrupt your Windows install. The results of this test will help determine if this is resolved in Ubuntu already.

summary:

- Xorg crash
+ [HP Pavilion x360 - 13-s104br] Xorg crash

Revision history for this message

João Gabriel (joaodelsolar) wrote on 2018-02-13: Re: [Bug 1706070] Re: Xorg crash

#5

Download full text (4.1 KiB)

Christopher,

I could check the system right now.
It's working very well.
It's apparently solved.

Thank you very much for your attention.

Em seg, 12 de fev de 2018 às 21:55, Christopher M. Penalver <
<email address hidden>> escreveu:

> João Gabriel, thanks for the response.
>
> To advise, you may monitor the progress towards this issue via a live
> environment of http://cdimage.ubuntu.com/daily-live/current/ that won't
> disrupt your Windows install. The results of this test will help
> determine if this is resolved in Ubuntu already.
>
> ** Summary changed:
>
> - Xorg crash
> + [HP Pavilion x360 - 13-s104br] Xorg crash
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1706070
>
> Title:
> [HP Pavilion x360 - 13-s104br] Xorg crash
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> Ubuntu crashed and returned to login screen
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.10.0-27.30~16.04.2-generic 4.10.17
> Uname: Linux 4.10.0-27-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.10
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Mon Jul 24 10:01:47 2017
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Sky Lake Integrated Graphics [8086:1916] (rev 07)
> (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Skylake Integrated Graphics
> [103c:80d1]
> InstallationDate: Installed on 2017-03-18 (127 days ago)
> InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
> MachineType: HP HP Pavilion x360 Convertible
> ProcEnviron:
> LANGUAGE=pt_BR:pt:en
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=pt_BR.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-27-generic.efi.signed
> root=UUID=8352e01f-2580-4315-98ff-f584b17874d1 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> Title: Xorg crash
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 06/13/2017
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.21
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 80D1
> dmi.board.vendor: HP
> dmi.board.version: 84.33
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 31
> dmi.chassis.vendor: HP
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnInsyde:bvrF.21:bd06/13/2017:svnHP:pnHPPavilionx360Convertible:pvrType1ProductConfigId:rvnHP:rn80D1:rvr84.33:cvnHP:ct31:cvrChassisVersion:
> dmi.product.name: HP Pavilion x360 Convertible
> dmi.product.version: Type1ProductConfigId
> dmi.sys.vendor: HP
> version.compiz: compiz 1:0.9.12.2+16.04.20160823...

Christopher,

I could check the system right now.
It's working very well.
It's apparently solved.

Thank you very much for your attention.

Em seg, 12 de fev de 2018 às 21:55, Christopher M. Penalver <
christopher.m.penalver@gmail.com> escreveu:

> João Gabriel, thanks for the response.
>
> To advise, you may monitor the progress towards this issue via a live
> environment of http://cdimage.ubuntu.com/daily-live/current/ that won't
> disrupt your Windows install. The results of this test will help
> determine if this is resolved in Ubuntu already.
>
> ** Summary changed:
>
> - Xorg crash
> + [HP Pavilion x360 - 13-s104br] Xorg crash
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1706070
>
> Title:
>   [HP Pavilion x360 - 13-s104br] Xorg crash
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Ubuntu crashed and returned to login screen
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: xorg 1:7.7+13ubuntu3
>   ProcVersionSignature: Ubuntu 4.10.0-27.30~16.04.2-generic 4.10.17
>   Uname: Linux 4.10.0-27-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.1-0ubuntu2.10
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity
>   Date: Mon Jul 24 10:01:47 2017
>   DistUpgraded: Fresh install
>   DistroCodename: xenial
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation Sky Lake Integrated Graphics [8086:1916] (rev 07)
> (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Skylake Integrated Graphics
> [103c:80d1]
>   InstallationDate: Installed on 2017-03-18 (127 days ago)
>   InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
>   MachineType: HP HP Pavilion x360 Convertible
>   ProcEnviron:
>    LANGUAGE=pt_BR:pt:en
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=pt_BR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-27-generic.efi.signed
> root=UUID=8352e01f-2580-4315-98ff-f584b17874d1 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg crash
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 06/13/2017
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.21
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 80D1
>   dmi.board.vendor: HP
>   dmi.board.version: 84.33
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 31
>   dmi.chassis.vendor: HP
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsyde:bvrF.21:bd06/13/2017:svnHP:pnHPPavilionx360Convertible:pvrType1ProductConfigId:rvnHP:rn80D1:rvr84.33:cvnHP:ct31:cvrChassisVersion:
>   dmi.product.name: HP Pavilion x360 Convertible
>   dmi.product.version: Type1ProductConfigId
>   dmi.sys.vendor: HP
>   version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>   xserver.bootTime: Mon Jul 24 09:28:26 2017
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.18.4-1ubuntu6.1~16.04.1
>   xserver.video_driver: modeset
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1706070/+subscriptions
>

Revision history for this message

penalvch (penalvch) wrote on 2018-02-13:

#6

João Gabriel, I'm closing this as per your comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1706070/comments/5 noting this is not reproducible.

Changed in xorg (Ubuntu):
status:	Incomplete → Invalid

Ubuntu
xorg package

[HP Pavilion x360 - 13-s104br] Xorg crash

Bug Description

Duplicates of this bug

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntuxorg package

[HP Pavilion x360 - 13-s104br] Xorg crash

Bug Description

Duplicates of this bug

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
xorg package