ASUS G752VM: headphones and microphone not working (Ubuntu 16.04)

Bug #1705000 reported by Jorge
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hello I have an ASUS ROG-G752VM computer with Ubuntu 16.04 installed with and new kernel 4.12.0-041200-generic.

I'm having problems when I plug in the headphones and microphone, they don't work.

What I need to do?
---
ApportVersion: 2.20.1-0ubuntu2.9
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2017-01-24 (174 days ago)
InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release amd64 (20160803)
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: linux (not installed)
Tags: xenial
Uname: Linux 4.12.0-041200-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to xenial on 2017-01-25 (173 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1705000

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: xenial
Revision history for this message
Jorge (jlamp) wrote : JournalErrors.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Jorge (jlamp) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Jorge (jlamp) wrote : ProcEnviron.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
summary: - ASUS G752VM: (Ubuntu 16.04)
+ ASUS G752VM: headphones and microphone not working (Ubuntu 16.04)
Revision history for this message
Jorge (jlamp) wrote :

From https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1653456 comments #89 and #97:

To fix headphone jack, you need to use hdajackretask to override pin 0x16 to Headphone. This fixes the Headphone jack.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please attach the output of alsa-info.sh.

Revision history for this message
Jorge (jlamp) wrote :
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Add "snd-hda-intel.mode=asus-mode1" your kernel parameter.

Chang the number "1" to 2~8 and see which works.

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
FZ (sirfz) wrote :

I confirm this bug also applies to Ubuntu 17.04 as well.

Revision history for this message
aljosa (aljosa-p) wrote :

[alsa-devel] ASUS G752VS: Linux audio/sound problems:
http://mailman.alsa-project.org/pipermail/alsa-devel/2017-August/123604.html

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
IMarvinTPA (imarvintpa-y) wrote :

I haven't tested the microphone or SPDIF capabilities. But this is a workable pinout for most uses.

[codec]
0x10ec0668 0x10431ced 0

[pincfg]
#Pin 12 is Internal Mic
0x12 0x90a60160
#Pin 14 is Internal "front" speakers
0x14 0x90170110
#Pin 15 is "Line Out" according to the manual, But Pin 15 won't let me pick that in HDA Jack Retask.
#Trying to use this as an output will have a constant tone too.
#Using this as an output breaks the front speakers working correctly with headphone detection.
0x15 0x40f000f0
#Pin 16 is the headphone jack.
0x16 0x0321403f
#Pin 18 is the external Microphone jack.
0x18 0x03a19020
#Pin 19 is nothing.
0x19 0x411111f0
#Pin 1a is the internal subwoofer. (Set the sound system to Stereo 2.1)
0x1a 0x90170151
#Pin 1b is nothing.
0x1b 0x411111f0
#Pin 1d is nothing.
0x1d 0x40c6852d
#Pin 1e is the internal SPDIF out.
0x1e 0x014b1180
#Pin 1f is nothing.
0x1f 0x411111f0

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