Wireless does not connect after wakeup LenovoG50

Bug #1666262 reported by Amit182
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I am not sure if the problem is due to the kernel update. I use Linux Mint 18.1 and I have Linux kernel 4.8.0-36. I noticed that after updating to the last kernel whenever my system wakes up from sleep, it cannot connect to wireless network. it does not even show the wireless networks available but a random network that might have been available in the past (as in displayed in list of available networks around, but never connected to). I have to reboot to get the wireless.

I tried running "ubuntu-bug linux" command and got-
"*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
......

*** Problem in linux-image-4.8.0-36-generic

The problem cannot be reported:

This is not an official Linux package. Please remove any third party package and try again.

Press any key to continue...
No pending crash reports. Try --help for more information."

Also ran "cat /proc/version_signature > version.log" which did nothing.

Running "sudo lspci -vnvn > lspci-vnvn.log" did not bring up any log to copy paste. It gave-
" laptop@laptop-Lenovo-G50-80 ~ $ sudo sudo lspci -vnvn > lspci-vnvn.log
pcilib: sysfs_read_vpd: read failed: Input/output error "

I have been using Linux on and off for over 10 years now but am still not proficient enough mostly because there are so very few problems unlike windows where I had to learn everything from reinstalling drivers, Windows OS, programs, checking for malware, firewalls, privacy controls.. the list is almost endless.

I am not sure if I have provided all the information needed but if any other information is needed, I can provide it if shown how to get it.

Thanks a ton.
Cheers.
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: laptop 1807 F.... pulseaudio
 /dev/snd/controlC0: laptop 1807 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.1
HibernationDevice: RESUME=UUID=04a652fe-0f85-4c75-b89c-17f61f1cdcbf
InstallationDate: Installed on 2016-12-12 (86 days ago)
InstallationMedia: Linux Mint 18 "Sarah" - Release amd64 20160628
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:07dc Intel Corp.
 Bus 001 Device 003: ID 13d3:5727 IMC Networks
 Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80E5
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-36-generic root=UUID=82210ca3-6705-47b8-a994-cf192c5af16d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11
RelatedPackageVersions:
 linux-restricted-modules-4.8.0-36-generic N/A
 linux-backports-modules-4.8.0-36-generic N/A
 linux-firmware 1.157.8
Tags: serena
Uname: Linux 4.8.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/09/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: B0CN99WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo G50-80
dmi.board.vendor: LENOVO
dmi.board.version: 31900059 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G50-80
dmi.modalias: dmi:bvnLENOVO:bvrB0CN99WW:bd08/09/2016:svnLENOVO:pn80E5:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvr31900059WIN:cvnLENOVO:ct10:cvrLenovoG50-80:
dmi.product.name: 80E5
dmi.product.version: Lenovo G50-80
dmi.sys.vendor: LENOVO
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: laptop 1807 F.... pulseaudio
 /dev/snd/controlC0: laptop 1807 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux 18.1
HibernationDevice: RESUME=UUID=04a652fe-0f85-4c75-b89c-17f61f1cdcbf
InstallationDate: Installed on 2016-12-12 (86 days ago)
InstallationMedia: Linux Mint 18 "Sarah" - Release amd64 20160628
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:07dc Intel Corp.
 Bus 001 Device 003: ID 13d3:5727 IMC Networks
 Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80E5
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-36-generic root=UUID=82210ca3-6705-47b8-a994-cf192c5af16d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11
RelatedPackageVersions:
 linux-restricted-modules-4.8.0-36-generic N/A
 linux-backports-modules-4.8.0-36-generic N/A
 linux-firmware 1.157.8
Tags: serena
Uname: Linux 4.8.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/09/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: B0CN99WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo G50-80
dmi.board.vendor: LENOVO
dmi.board.version: 31900059 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G50-80
dmi.modalias: dmi:bvnLENOVO:bvrB0CN99WW:bd08/09/2016:svnLENOVO:pn80E5:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvr31900059WIN:cvnLENOVO:ct10:cvrLenovoG50-80:
dmi.product.name: 80E5
dmi.product.version: Lenovo G50-80
dmi.sys.vendor: LENOVO

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1666262

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Amit182 (amit182) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected serena
description: updated
Revision history for this message
Amit182 (amit182) wrote : CRDA.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : IwConfig.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : JournalErrors.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : Lspci.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : ProcEnviron.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : ProcModules.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : PulseList.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : RfKill.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : UdevDb.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : WifiSyslog.txt

apport information

description: updated
Revision history for this message
Amit182 (amit182) wrote : AlsaInfo.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : CRDA.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : IwConfig.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : JournalErrors.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : Lspci.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : ProcEnviron.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : ProcModules.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : PulseList.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : RfKill.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : UdevDb.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : WifiSyslog.txt

apport information

Revision history for this message
Amit182 (amit182) wrote : Re: [Bug 1666262] Re: Wireless does not connect after wakeup LenovoG50
Download full text (3.2 KiB)

Hi,

I couldn't really understand the instructions mentioned in the link. I was
able to run "apport-collect 1666262" and send that file. I ope that helps
Also I am now using 4.8.0-39 and don't seem to be facing the issue anymore.
Thanks for all the help provided :)

On Tue, Feb 21, 2017 at 11:22 PM, Joseph Salisbury <
<email address hidden>> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.10 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1666262
>
> Title:
> Wireless does not connect after wakeup LenovoG50
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I am not sure if the problem is due to the kernel update. I use Linux
> Mint 18.1 and I have Linux kernel 4.8.0-36. I noticed that after
> updating to the last kernel whenever my system wakes up from sleep, it
> cannot connect to wireless network. it does not even show the wireless
> networks available but a random network that might have been available
> in the past (as in displayed in list of available networks around, but
> never connected to). I have to reboot to get the wireless.
>
> I tried running "ubuntu-bug linux" command and got-
> "*** Collecting problem information
>
> The collected information can be sent to the developers to improve the
> application. This might take a few minutes.
> ......
>
> *** Problem in linux-image-4.8.0-36-generic
>
> The problem cannot be reported:
>
> This is not an official Linux package. Please remove any third party
> package and try again.
>
> Press any key to continue...
> No pending crash reports. Try --help for more information."
>
> Also ran "cat /proc/version_signature > version.log" which did
> nothing.
>
> Running "sudo lspci -vnvn > lspci-vnvn.log" did not bring up any log to
> copy paste. It gave-
> " laptop@laptop-Lenovo-G50-80 ~ $ sudo sudo lspci -vnvn > lspci-vnvn.log
> pcilib: sysfs_read_vpd: read failed: Input/output error "
>
> I have been using Linux on and off for over 10 years now but am still
> not proficient enough mostly because there are so very few problems
> unlike windows where I had to learn everything from reinstalling
> drivers, Windows OS, programs, checking for malware, firewalls,
> privacy controls.. the list is almost endless.
>
> I am not sure if I have provided all the information needed but if any
> other information is needed, I can provide it if shown how to get it.
>
>
> Thanks a ton.
> Cheers.
>
> To manage notifications about this bug go to:
> https://bugs.launch...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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