Bug #1661575 “printer doesn't print anymore” : Bugs : cups package : Ubuntu

Revision history for this message

jacques (allegria06300) wrote on 2017-02-03:

#1

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UnitySupportTest.txt Edit (596 bytes, text/plain; charset="utf-8")
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xserver.devices.txt Edit (409 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (688 bytes, text/plain; charset="utf-8")

Revision history for this message

Paul White (paulw2u) wrote on 2017-02-03:

#2

You might find https://wiki.ubuntu.com/DebuggingPrintingProblems helpful.

affects:	xorg (Ubuntu) → cups (Ubuntu)
summary:	- printer + printer doesn't print anymore

Revision history for this message

jacques (allegria06300) wrote on 2017-02-03: Re: [Bug 1661575] Re: printer

#3

Download full text (4.3 KiB)

hi
tks for your mail. I got after" sudo tail-f/var/log/syslolog" the answer
"commande introuvable" which means command not found. I don't know what to
do specially now when the printer not only doesn't print when I want to
but print all the pc files automatically, when connected, without me asking
for it!!! It is Kafka. I am considering either using the printer only for
copyworks or turning back to windows with much regrets
cheers & tks for your help jacques

2017-02-03 12:43 GMT+01:00 Paul White <email address hidden>:

> You might find https://wiki.ubuntu.com/DebuggingPrintingProblems
> helpful.
>
> ** Package changed: xorg (Ubuntu) => cups (Ubuntu)
>
> ** Summary changed:
>
> - printer
> + printer doesn't print anymore
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1661575
>
> Title:
> printer doesn't print anymore
>
> Status in cups package in Ubuntu:
> New
>
> Bug description:
> printer doesn't print anymore
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
> Uname: Linux 4.4.0-62-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.5
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/
> screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Fri Feb 3 12:02:19 2017
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
> Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [144d:c07f]
> InstallationDate: Installed on 2016-07-06 (212 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
> ProcEnviron:
> LANGUAGE=fr_FR
> PATH=(custom, no user)
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic
> root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash
> vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/27/2010
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 03KP.M008.20100927.LDG
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: R540/R580/R780/SA41/E452/E852
> dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.board.version: 03KP
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 9
> dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.chassis.version: N/A
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr03KP.M008.20100927.LDG:
> bd09/27/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR540/R580/R780/SA41/E452/
> E852:pvr03KP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR540/R580/R780/SA41/E452/
> E852:rvr03KP:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
...

hi
tks for your mail. I got after" sudo tail-f/var/log/syslolog" the answer
"commande introuvable" which means command not found. I don't know what to
do specially now when the printer not only doesn't print when I want to
but print all the pc files automatically, when connected, without me asking
for it!!! It is Kafka. I am considering either using the printer only for
copyworks or turning back to windows with much regrets
cheers & tks for your help  jacques

2017-02-03 12:43 GMT+01:00 Paul White <1661575@bugs.launchpad.net>:

> You might find https://wiki.ubuntu.com/DebuggingPrintingProblems
> helpful.
>
> ** Package changed: xorg (Ubuntu) => cups (Ubuntu)
>
> ** Summary changed:
>
> - printer
> + printer doesn't print anymore
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1661575
>
> Title:
>   printer doesn't print anymore
>
> Status in cups package in Ubuntu:
>   New
>
> Bug description:
>   printer doesn't print anymore
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: xorg 1:7.7+13ubuntu3
>   ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
>   Uname: Linux 4.4.0-62-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.1-0ubuntu2.5
>   Architecture: amd64
>   CompizPlugins: No value set for `/apps/compiz-1/general/
> screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   Date: Fri Feb  3 12:02:19 2017
>   DistUpgraded: Fresh install
>   DistroCodename: xenial
>   DistroVariant: ubuntu
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
>      Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [144d:c07f]
>   InstallationDate: Installed on 2016-07-06 (212 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
>   MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
>   ProcEnviron:
>    LANGUAGE=fr_FR
>    PATH=(custom, no user)
>    LANG=fr_FR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic
> root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash
> vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/27/2010
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 03KP.M008.20100927.LDG
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: R540/R580/R780/SA41/E452/E852
>   dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.board.version: 03KP
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.chassis.version: N/A
>   dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr03KP.M008.20100927.LDG:
> bd09/27/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR540/R580/R780/SA41/E452/
> E852:pvr03KP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR540/R580/R780/SA41/E452/
> E852:rvr03KP:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
>   dmi.product.name: R540/R580/R780/SA41/E452/E852
>   dmi.product.version: 03KP
>   dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
>   version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.1-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20160325-1ubuntu1.2
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.12-1build2
>   xserver.bootTime: Fri Feb  3 11:54:03 2017
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.18.4-0ubuntu0.2
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1661575/+subscriptions
>

Revision history for this message

jacques (allegria06300) wrote on 2017-02-03:

#4

Download full text (4.7 KiB)

re hi
I forgot to ask you how do I proceed to cancel the bug report 1661575
which appears each time I connect the pc . Kafka again!!!tks cheers
jacques

2017-02-03 17:18 GMT+01:00 jacques gorisse <email address hidden>:

> hi
> tks for your mail. I got after" sudo tail-f/var/log/syslolog" the answer
> "commande introuvable" which means command not found. I don't know what to
> do specially now when the printer not only doesn't print when I want to
> but print all the pc files automatically, when connected, without me asking
> for it!!! It is Kafka. I am considering either using the printer only for
> copyworks or turning back to windows with much regrets
> cheers & tks for your help jacques
>
> 2017-02-03 12:43 GMT+01:00 Paul White <email address hidden>:
>
>> You might find https://wiki.ubuntu.com/DebuggingPrintingProblems
>> helpful.
>>
>> ** Package changed: xorg (Ubuntu) => cups (Ubuntu)
>>
>> ** Summary changed:
>>
>> - printer
>> + printer doesn't print anymore
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1661575
>>
>> Title:
>> printer doesn't print anymore
>>
>> Status in cups package in Ubuntu:
>> New
>>
>> Bug description:
>> printer doesn't print anymore
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 16.04
>> Package: xorg 1:7.7+13ubuntu3
>> ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
>> Uname: Linux 4.4.0-62-generic x86_64
>> .tmp.unity_support_test.0:
>>
>> ApportVersion: 2.20.1-0ubuntu2.5
>> Architecture: amd64
>> CompizPlugins: No value set for `/apps/compiz-1/general/screen
>> 0/options/active_plugins'
>> CompositorRunning: compiz
>> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>> CompositorUnredirectFSW: true
>> Date: Fri Feb 3 12:02:19 2017
>> DistUpgraded: Fresh install
>> DistroCodename: xenial
>> DistroVariant: ubuntu
>> GraphicsCard:
>> Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD
>> 4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
>> Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD
>> 4530/4570/545v] [144d:c07f]
>> InstallationDate: Installed on 2016-07-06 (212 days ago)
>> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
>> (20160420.1)
>> MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
>> ProcEnviron:
>> LANGUAGE=fr_FR
>> PATH=(custom, no user)
>> LANG=fr_FR.UTF-8
>> SHELL=/bin/bash
>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic
>> root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash
>> vt.handoff=7
>> SourcePackage: xorg
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> dmi.bios.date: 09/27/2010
>> dmi.bios.vendor: American Megatrends Inc.
>> dmi.bios.version: 03KP.M008.20100927.LDG
>> dmi.board.asset.tag: To be filled by O.E.M.
>> dmi.board.name: R540/R580/R780/SA41/E452/E852
>> dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
>> dmi.board.version: 03KP
>> dmi.chassis.asset.tag: No Asset Tag
>> dmi.chassis.type: 9
>> dmi.chassis.vendor: SAMSUNG ELECTRONICS...

re hi
 I forgot to ask you how do I proceed to cancel the bug report 1661575
which appears each time I connect the pc . Kafka again!!!tks   cheers
jacques

2017-02-03 17:18 GMT+01:00 jacques gorisse <allegria06300@gmail.com>:

> hi
> tks for your mail. I got after" sudo tail-f/var/log/syslolog" the answer
> "commande introuvable" which means command not found. I don't know what to
> do specially now when the printer not only doesn't print when I want to
> but print all the pc files automatically, when connected, without me asking
> for it!!! It is Kafka. I am considering either using the printer only for
> copyworks or turning back to windows with much regrets
> cheers & tks for your help  jacques
>
> 2017-02-03 12:43 GMT+01:00 Paul White <1661575@bugs.launchpad.net>:
>
>> You might find https://wiki.ubuntu.com/DebuggingPrintingProblems
>> helpful.
>>
>> ** Package changed: xorg (Ubuntu) => cups (Ubuntu)
>>
>> ** Summary changed:
>>
>> - printer
>> + printer doesn't print anymore
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1661575
>>
>> Title:
>>   printer doesn't print anymore
>>
>> Status in cups package in Ubuntu:
>>   New
>>
>> Bug description:
>>   printer doesn't print anymore
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 16.04
>>   Package: xorg 1:7.7+13ubuntu3
>>   ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
>>   Uname: Linux 4.4.0-62-generic x86_64
>>   .tmp.unity_support_test.0:
>>
>>   ApportVersion: 2.20.1-0ubuntu2.5
>>   Architecture: amd64
>>   CompizPlugins: No value set for `/apps/compiz-1/general/screen
>> 0/options/active_plugins'
>>   CompositorRunning: compiz
>>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>>   CompositorUnredirectFSW: true
>>   Date: Fri Feb  3 12:02:19 2017
>>   DistUpgraded: Fresh install
>>   DistroCodename: xenial
>>   DistroVariant: ubuntu
>>   GraphicsCard:
>>    Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD
>> 4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
>>      Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD
>> 4530/4570/545v] [144d:c07f]
>>   InstallationDate: Installed on 2016-07-06 (212 days ago)
>>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
>> (20160420.1)
>>   MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
>>   ProcEnviron:
>>    LANGUAGE=fr_FR
>>    PATH=(custom, no user)
>>    LANG=fr_FR.UTF-8
>>    SHELL=/bin/bash
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic
>> root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash
>> vt.handoff=7
>>   SourcePackage: xorg
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   dmi.bios.date: 09/27/2010
>>   dmi.bios.vendor: American Megatrends Inc.
>>   dmi.bios.version: 03KP.M008.20100927.LDG
>>   dmi.board.asset.tag: To be filled by O.E.M.
>>   dmi.board.name: R540/R580/R780/SA41/E452/E852
>>   dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
>>   dmi.board.version: 03KP
>>   dmi.chassis.asset.tag: No Asset Tag
>>   dmi.chassis.type: 9
>>   dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
>>   dmi.chassis.version: N/A
>>   dmi.modalias: dmi:bvnAmericanMegatrendsInc.:
>> bvr03KP.M008.20100927.LDG:bd09/27/2010:svnSAMSUNGELECTRONICS
>> CO.,LTD.:pnR540/R580/R780/SA41/E452/E852:pvr03KP:rvnSAMS
>> UNGELECTRONICSCO.,LTD.:rnR540/R580/R780/SA41/E452/E852:
>> rvr03KP:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
>>   dmi.product.name: R540/R580/R780/SA41/E452/E852
>>   dmi.product.version: 03KP
>>   dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
>>   version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
>>   version.ia32-libs: ia32-libs N/A
>>   version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
>>   version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
>>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>>   version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
>>   version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
>>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
>> 1:2.10.1-1ubuntu2
>>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
>>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
>> 2:2.99.917+git20160325-1ubuntu1.2
>>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
>> 1:1.0.12-1build2
>>   xserver.bootTime: Fri Feb  3 11:54:03 2017
>>   xserver.configfile: default
>>   xserver.errors:
>>
>>   xserver.logfile: /var/log/Xorg.0.log
>>   xserver.version: 2:1.18.4-0ubuntu0.2
>>   xserver.video_driver: radeon
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1661575/
>> +subscriptions
>>
>
>

Revision history for this message

jacques (allegria06300) wrote on 2017-02-03:

#5

Download full text (4.1 KiB)

rehi
I forgot to ask you how do I proceed to cancel the bug report 1661575 which
appears each time I connect the pc. Kafka again!!!tks cheers jacques
and sorry for the trouble

2017-02-03 12:43 GMT+01:00 Paul White <email address hidden>:

> You might find https://wiki.ubuntu.com/DebuggingPrintingProblems
> helpful.
>
> ** Package changed: xorg (Ubuntu) => cups (Ubuntu)
>
> ** Summary changed:
>
> - printer
> + printer doesn't print anymore
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1661575
>
> Title:
> printer doesn't print anymore
>
> Status in cups package in Ubuntu:
> New
>
> Bug description:
> printer doesn't print anymore
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
> Uname: Linux 4.4.0-62-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.5
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/
> screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Fri Feb 3 12:02:19 2017
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
> Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [144d:c07f]
> InstallationDate: Installed on 2016-07-06 (212 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
> ProcEnviron:
> LANGUAGE=fr_FR
> PATH=(custom, no user)
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic
> root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash
> vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/27/2010
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 03KP.M008.20100927.LDG
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: R540/R580/R780/SA41/E452/E852
> dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.board.version: 03KP
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 9
> dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.chassis.version: N/A
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr03KP.M008.20100927.LDG:
> bd09/27/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR540/R580/R780/SA41/E452/
> E852:pvr03KP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR540/R580/R780/SA41/E452/
> E852:rvr03KP:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
> dmi.product.name: R540/R580/R780/SA41/E452/E852
> dmi.product.version: 03KP
> dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
> version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
...

rehi
I forgot to ask you how do I proceed to cancel the bug report 1661575 which
appears each time I connect the pc. Kafka again!!!tks   cheers  jacques
 and sorry for the trouble

2017-02-03 12:43 GMT+01:00 Paul White <1661575@bugs.launchpad.net>:

> You might find https://wiki.ubuntu.com/DebuggingPrintingProblems
> helpful.
>
> ** Package changed: xorg (Ubuntu) => cups (Ubuntu)
>
> ** Summary changed:
>
> - printer
> + printer doesn't print anymore
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1661575
>
> Title:
>   printer doesn't print anymore
>
> Status in cups package in Ubuntu:
>   New
>
> Bug description:
>   printer doesn't print anymore
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: xorg 1:7.7+13ubuntu3
>   ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
>   Uname: Linux 4.4.0-62-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.1-0ubuntu2.5
>   Architecture: amd64
>   CompizPlugins: No value set for `/apps/compiz-1/general/
> screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   Date: Fri Feb  3 12:02:19 2017
>   DistUpgraded: Fresh install
>   DistroCodename: xenial
>   DistroVariant: ubuntu
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
>      Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [144d:c07f]
>   InstallationDate: Installed on 2016-07-06 (212 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
>   MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
>   ProcEnviron:
>    LANGUAGE=fr_FR
>    PATH=(custom, no user)
>    LANG=fr_FR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic
> root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash
> vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/27/2010
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 03KP.M008.20100927.LDG
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: R540/R580/R780/SA41/E452/E852
>   dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.board.version: 03KP
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.chassis.version: N/A
>   dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr03KP.M008.20100927.LDG:
> bd09/27/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR540/R580/R780/SA41/E452/
> E852:pvr03KP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR540/R580/R780/SA41/E452/
> E852:rvr03KP:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
>   dmi.product.name: R540/R580/R780/SA41/E452/E852
>   dmi.product.version: 03KP
>   dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
>   version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.1-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20160325-1ubuntu1.2
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.12-1build2
>   xserver.bootTime: Fri Feb  3 11:54:03 2017
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.18.4-0ubuntu0.2
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1661575/+subscriptions
>

Revision history for this message

gf (gf-interlinks-deactivatedaccount) wrote on 2018-08-26:

#6

Hello Jacques,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1661575
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status:	New → Incomplete

Revision history for this message

jacques (allegria06300) wrote on 2018-08-27: Re: [Bug 1661575] Re: printer doesn't print anymore

#7

Download full text (4.5 KiB)

Yes, it is working. tks for your help you can close the ticket

Le lun. 27 août 2018 à 00:30, gf <email address hidden> a écrit :

> Hello Jacques,
> Thank you for submitting this bug and reporting a problem with cups. You
> made this bug report some time ago and Ubuntu and cups have been updated
> since then.
>
> Could you confirm that this is no longer a problem and that we can close
> the ticket?
> If it is still a problem, are you still interested in finding a solution
> to this bug?
> If you are, could you let us know and, in the current version, could you
> run the following (only once):
> apport-collect 1661575
> and upload the updated logs and and any other logs that are relevant for
> this particular issue.
>
> Thank you again for helping make Ubuntu and cups better.
> G
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1661575
>
> Title:
> printer doesn't print anymore
>
> Status in cups package in Ubuntu:
> Incomplete
>
> Bug description:
> printer doesn't print anymore
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: xorg 1:7.7+13ubuntu3
> ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
> Uname: Linux 4.4.0-62-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.1-0ubuntu2.5
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Fri Feb 3 12:02:19 2017
> DistUpgraded: Fresh install
> DistroCodename: xenial
> DistroVariant: ubuntu
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
> Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [144d:c07f]
> InstallationDate: Installed on 2016-07-06 (212 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
> ProcEnviron:
> LANGUAGE=fr_FR
> PATH=(custom, no user)
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic
> root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/27/2010
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 03KP.M008.20100927.LDG
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: R540/R580/R780/SA41/E452/E852
> dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.board.version: 03KP
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 9
> dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr03KP.M008.20100927.LDG:bd09/27/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR540/R580/R780/SA41/E452/E...

Yes, it is working. tks for your help you can close the ticket

Le lun. 27 août 2018 à 00:30, gf <1661575@bugs.launchpad.net> a écrit :

> Hello Jacques,
> Thank you for submitting this bug and reporting a problem with cups.  You
> made this bug report some time ago and Ubuntu and cups have been updated
> since then.
>
> Could you confirm that this is no longer a problem and that we can close
> the ticket?
> If it is still a problem, are you still interested in finding a solution
> to this bug?
> If you are, could you let us know and, in the current version, could you
> run the following (only once):
> apport-collect 1661575
> and upload the updated logs and and any other logs that are relevant for
> this particular issue.
>
> Thank you again for helping make Ubuntu and cups better.
> G
>
> ** Changed in: cups (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1661575
>
> Title:
>   printer doesn't print anymore
>
> Status in cups package in Ubuntu:
>   Incomplete
>
> Bug description:
>   printer doesn't print anymore
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: xorg 1:7.7+13ubuntu3
>   ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
>   Uname: Linux 4.4.0-62-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.1-0ubuntu2.5
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   Date: Fri Feb  3 12:02:19 2017
>   DistUpgraded: Fresh install
>   DistroCodename: xenial
>   DistroVariant: ubuntu
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
>      Subsystem: Samsung Electronics Co Ltd RV710/M92 [Mobility Radeon HD
> 4530/4570/545v] [144d:c07f]
>   InstallationDate: Installed on 2016-07-06 (212 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
>   MachineType: SAMSUNG ELECTRONICS CO., LTD. R540/R580/R780/SA41/E452/E852
>   ProcEnviron:
>    LANGUAGE=fr_FR
>    PATH=(custom, no user)
>    LANG=fr_FR.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-62-generic
> root=UUID=4915e0c4-9b44-4791-91a6-f7ea13097772 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/27/2010
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 03KP.M008.20100927.LDG
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: R540/R580/R780/SA41/E452/E852
>   dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.board.version: 03KP
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   dmi.chassis.version: N/A
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr03KP.M008.20100927.LDG:bd09/27/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR540/R580/R780/SA41/E452/E852:pvr03KP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR540/R580/R780/SA41/E452/E852:rvr03KP:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
>   dmi.product.name: R540/R580/R780/SA41/E452/E852
>   dmi.product.version: 03KP
>   dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
>   version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
>   version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.1-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20160325-1ubuntu1.2
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.12-1build2
>   xserver.bootTime: Fri Feb  3 11:54:03 2017
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.18.4-0ubuntu0.2
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1661575/+subscriptions
>

Revision history for this message

gf (gf-interlinks-deactivatedaccount) wrote on 2018-08-27:

#8

Thanks for the update, Jacques. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

Changed in cups (Ubuntu):
status:	Incomplete → Invalid

Ubuntu
cups package

printer doesn't print anymore

Bug Description

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Ubuntucups package

printer doesn't print anymore

Bug Description

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Ubuntu
cups package