Mail

application hangs when loading Godaddy hosted IMAP account folder

Bug #1652386 reported by Seth
6
This bug affects 1 person
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Bug Description

I have an IMAP account hosted via Godaddy. pantheon-mail can confirm the account, give me an unread message count, and load emails in the inbox the first time around.

Further attempts to click on other IMAP folders such as 'Archive' and 'Sent Mail' will cause the application to hang with the progress wheel in the bottom right of the left navbar spinning indefinitely.

A sanitized log file of the debug output has been attached.

Tags: hang imap
Revision history for this message
Seth (sysfu) wrote :
Revision history for this message
Seth (sysfu) wrote :

Screenshot of sanitized account settings attached

Revision history for this message
Seth (sysfu) wrote :

Last error in the debug log before app shuts down

[deb] 11:45:40 0.003734 geary-controller.vala:2687: Error checking for what operations are supported in the selected conversations: Async transaction cancelled

Might also be related to these bugs

https://bugs.launchpad.net/pantheon-mail/+bug/1638859
https://bugs.launchpad.net/pantheon-mail/+bug/1636649

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