Libreoffice temporarily hangs / freezes Ubuntu 16.10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
libreoffice (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
xserver-xorg-video-intel (Ubuntu) |
Triaged
|
Medium
|
Unassigned |
Bug Description
Using LibreOffice-Writer and running off the IGP ( (Mesa DRI Intel(R) HD Graphics 530 (Skylake GT2) / Mesa 12.0.3 ) causes LibreOffice and the Ubuntu Desktop interface to become unresponsive every few minutes. This freezing will last for about five seconds before everything works again.
When i keep typing while everything freezes the text will appear after the system becomes responsive again.
WORKAROUND: Use the Nvidia Quadro M2000M GPU and it's Nvidia driver for the graphics.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: libreoffice-writer 1:5.2.2-0ubuntu2
Uname: Linux 4.8.4-040804-
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
Date: Sun Oct 23 19:13:44 2016
InstallationDate: Installed on 2016-03-17 (219 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to yakkety on 2016-10-04 (19 days ago)
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
DistUpgraded: 2016-10-04 18:37:47,607 DEBUG Running PostInstallScript: './xorg_
DistroCodename: yakkety
DistroRelease: Ubuntu 16.10
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Dell HD Graphics 530 [1028:06d9]
NVIDIA Corporation GM107GLM [Quadro M2000M] [10de:13b0] (rev ff) (prog-if ff)
InstallationDate: Installed on 2016-03-17 (227 days ago)
InstallationMedia: Xubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 004: ID 0bda:5686 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 0a5c:5832 Broadcom Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Precision 7510
Package: xorg 1:7.7+13ubuntu4 [origin: unknown]
PackageArchitec
ProcKernelCmdLine: BOOT_IMAGE=
Tags: yakkety third-party-
Uname: Linux 4.8.5-040805-
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: Upgraded to yakkety on 2016-10-04 (26 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 10/07/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.3
dmi.board.name: 0M91XC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Precision 7510
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1
version.
version.
version.
version.
version.
version.
version.
version.
description: | updated |
Changed in libreoffice (Ubuntu): | |
status: | New → Incomplete |
tags: | added: latest-bios-1.8.3 |
tags: | added: kernel-bug-exists-upstream-4.9-rc3 |
Changed in libreoffice (Ubuntu): | |
status: | Incomplete → Confirmed |
description: | updated |
Giraffe, thank you for reporting this and helping make Ubuntu better.
Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: xorg-video- intel 1635996
apport-collect -p xserver-