soffice.bin: Unknown event notification ; Syscall points to uninitialised byte(s) Libreoffice-core should 'recommend' "libreoffice-gnome | libreoffice-kde" installation

Bug #1617301 reported by dino99
34
This bug affects 7 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Using calc on yakkety 64 bits, within a gnome-shell session

Journalctl is spammed with lot of:
Aug 26 14:14:17 u64 soffice.bin[10208]: Unknown event notification 34
Aug 26 14:14:17 u64 soffice.bin[10208]: Unknown event notification 35
Aug 26 14:14:43 u64 soffice.bin[10208]: Unknown event notification 36
Aug 26 14:14:17 u64 soffice.bin[10208]: Unknown event notification 37

i does not know what that means, but working on a 450 kB ods file, when hitting the 'sort' icon applied to a 20 rows x 70 columns selected area with numbers and formulas (its an example; all other selection are also affected), for about 1 or 2 seconds the sheet become greyed before the 'sort' dialog box finally appear.

An other case inside Calc:
- select a cell (numeric one in this test)
- right click to select 'format cell'
- as a result, the system is unresponsive during a couple of seconds, cpu raise up to 100%, and finaly the options box appear

a backtrace also show (when calling the 'format cells' function):

Reading symbols from /usr/lib/libreoffice/program/soffice.bin...Reading symbols from /usr/lib/debug//usr/lib/libreoffice/program/soffice.bin...done.
done.
log will be saved as gdbtrace.log, this will take some time, patience...

** (soffice:5234): WARNING **: Unknown event notification 36
W: Unknown node under /registry/extlang: deprecated
W: Unknown node under /registry/grandfathered: comments
W: Unknown node under /registry/grandfathered: comments

Such error cases is about opening the called box. Does that means a dependency is missing ? Journalctl is flooded by these 'unknown event'

This looks abnormal, and is very scarying as you wonder if you will loose your work due to a crash.

upstream bug: https://bugs.documentfoundation.org/show_bug.cgi?id=100364

upstream also point the nvidia card + driver used as a possible origin:
https://bugs.documentfoundation.org/show_bug.cgi?id=101865

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: libreoffice-calc 1:5.2.0-0ubuntu2
ProcVersionSignature: Ubuntu 4.8.0-4.5-generic 4.8.0-rc3
Uname: Linux 4.8.0-4-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
CurrentDesktop: GNOME
Date: Fri Aug 26 14:24:08 2016
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
dino99 (9d9) wrote :
description: updated
description: updated
dino99 (9d9)
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libreoffice (Ubuntu):
status: New → Confirmed
dino99 (9d9)
description: updated
dino99 (9d9)
description: updated
dino99 (9d9)
description: updated
Revision history for this message
dino99 (9d9) wrote :

backtrace

Revision history for this message
dino99 (9d9) wrote :

Valgrind shows some important problems:
- Syscall param writev(vector[...]) points to uninitialised byte(s)
- Syscall param sendmsg(msg.msg_iov[0]) points to uninitialised byte(s)

summary: - soffice.bin: Unknown event notification
+ soffice.bin: Unknown event notification
summary: - soffice.bin: Unknown event notification
+ soffice.bin: Unknown event notification ; Syscall points to
+ uninitialised byte(s)
Revision history for this message
dino99 (9d9) wrote : Re: soffice.bin: Unknown event notification ; Syscall points to uninitialised byte(s)

New test with libreoffice (1:5.2.1~rc2-0ubuntu1) yakkety
but still the same problems
this is from a terminal: only load soffice, select an ods calc file to open it, but nothing done on that file, then closing it.

dino99 (9d9)
description: updated
Revision history for this message
dino99 (9d9) wrote :

Tested the 5.2.2 version from the prereleases ppa: the problem reported here is still not fixed.
The log shows the libreoffice calc loading and then its closing.

Revision history for this message
dino99 (9d9) wrote :

Looks like that productivity app is missing real support: still no dev around yet

Wonder if the reported issue result of a compilation error:
https://bugs.documentfoundation.org/show_bug.cgi?id=102909#c2

Revision history for this message
dino99 (9d9) wrote :

After some digging, i've found that installing libreoffice-core (in case of non wanting to install the metapackage 'libreoffice') does not 'recommend' to install "libreoffice-gnome | libreoffice-kde" as it needs.

Please add "libreoffice-gnome | libreoffice-kde" as a libreoffice-core recommended dependency.

Actually i've upgaded to 5.2.3 rc1 & installed libreoffice-gnome , and the previous are gone

summary: soffice.bin: Unknown event notification ; Syscall points to
- uninitialised byte(s)
+ uninitialised byte(s) Libreoffice-core should 'recommend'
+ "libreoffice-gnome | libreoffice-kde" installation
Revision history for this message
dino99 (9d9) wrote :

More recent version (5.3.2) has solved that freezing issue.

Changed in libreoffice (Ubuntu):
status: Confirmed → Invalid
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