Desktop icons losing text after suspend

Bug #1634389 reported by JohnEverest
44
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Kubuntu PPA
Confirmed
Undecided
Unassigned

Bug Description

After return from suspend the desktop icons have lost text description. There is a white rectangle on a black background. Recovery by logout/login or restart sddm. Changing desktop theme does not affect the problem.

System:- Kubuntu 16.10, KDE Plasma 5.7.5 , KDE Frameworks 5.26.0,
         Qt Version 5.6.1
         Kernel Version 4.8.0-22-generic
         Graphics card Nvidia GTX 750/PCIe/SSe2

description: updated
Revision history for this message
Steven Brown (infecticide) wrote :
Download full text (36.7 KiB)

I have the same issue with my Lenovo ThinkPad T410.

HWINFO:

39: PCI 100.0: 0300 VGA compatible controller (VGA)
  [Created at pci.366]
  Unique ID: VCu0.KDU01O0ent1
  Parent ID: vSkL.HBIEsup+SaA
  SysFS ID: /devices/pci0000:00/0000:00:01.0/0000:01:00.0
  SysFS BusID: 0000:01:00.0
  Hardware Class: graphics card
  Model: "nVidia GT218M [NVS 3100M]"
  Vendor: pci 0x10de "nVidia Corporation"
  Device: pci 0x0a6c "GT218M [NVS 3100M]"
  SubVendor: pci 0x17aa "Lenovo"
  SubDevice: pci 0x21d5
  Revision: 0xa2
  Driver: "nvidia"
  Driver Modules: "nvidia"
  Memory Range: 0xcc000000-0xccffffff (rw,non-prefetchable)
  Memory Range: 0xd0000000-0xdfffffff (ro,non-prefetchable)
  Memory Range: 0xce000000-0xcfffffff (ro,non-prefetchable)
  I/O Ports: 0x2000-0x2fff (rw)
  Memory Range: 0xcd000000-0xcd07ffff (ro,non-prefetchable,disabled)
  IRQ: 31 (141465 events)
  Module Alias: "pci:v000010DEd00000A6Csv000017AAsd000021D5bc03sc00i00"
  Driver Info #0:
    Driver Status: nvidiafb is not active
    Driver Activation Cmd: "modprobe nvidiafb"
  Driver Info #1:
    Driver Status: nouveau is not active
    Driver Activation Cmd: "modprobe nouveau"
  Driver Info #2:
    Driver Status: nvidia_340 is not active
    Driver Activation Cmd: "modprobe nvidia_340"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #36 (PCI bridge)

X Org.log

[ 8.191] (--) Log file renamed from "/var/log/Xorg.pid-1075.log" to "/var/log/Xorg.0.log"
[ 8.192]
X.Org X Server 1.18.4
Release Date: 2016-07-19
[ 8.192] X Protocol Version 11, Revision 0
[ 8.192] Build Operating System: Linux 3.13.0-95-generic x86_64 Ubuntu
[ 8.192] Current Operating System: Linux steven-laptop 4.8.0-26-generic #28-Ubuntu SMP Tue Oct 18 14:39:52 UTC 2016 x86_64
[ 8.192] Kernel command line: BOOT_IMAGE=/vmlinuz-4.8.0-26-generic root=UUID=f61b8802-ba88-4236-b9e8-dc02790952d3 ro rootflags=subvol=@ quiet splash
[ 8.192] Build Date: 07 September 2016 05:11:52AM
[ 8.192] xorg-server 2:1.18.4-1ubuntu6 (For technical support please see http://www.ubuntu.com/support)
[ 8.192] Current version of pixman: 0.33.6
[ 8.192] Before reporting problems, check http://wiki.x.org
        to make sure that you have the latest version.
[ 8.192] Markers: (--) probed, (**) from config file, (==) default setting,
        (++) from command line, (!!) notice, (II) informational,
        (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 8.192] (==) Log file: "/var/log/Xorg.0.log", Time: Fri Oct 28 09:52:12 2016
[ 8.192] (==) Using config file: "/etc/X11/xorg.conf"
[ 8.192] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[ 8.193] (==) ServerLayout "layout"
[ 8.193] (**) |-->Screen "nvidia" (0)
[ 8.193] (**) | |-->Monitor "<default monitor>"
[ 8.193] (**) | |-->Device "nvidia"
[ 8.193] (**) | |-->GPUDevice "nvidia"
[ 8.193] (==) No monitor specified for screen "nvidia".
        Using a default monitor configuration.
[ 8.193] (**) |-->Inactive Device "intel"
[ 8.193] (==) Automatically adding devices
[ 8.193] (==) Automatically enabling devices
[ 8.193] (==) Automatically adding G...

Revision history for this message
JohnEverest (john-everest) wrote :

John Everest
I also have Kubuntu 16.10 64bit running on a Dell Latitude E6400 laptop. This does NOT show this bug.

Revision history for this message
Balazs Nemes (bazsix) wrote :

I'm using Kubuntu 16.10 on an Asus K501LX laptop and experiencing the same. It has Core i7-5500U and nVidia GTX950 with nvidia proprietary drivers.

Revision history for this message
Balazs Nemes (bazsix) wrote :

For me the bug takes effect only when the nvidia GPU is active. If the rendering is performed by the Intel integrated GPU the icons are rendered correctly after suspend. But when nvidia GPU is choosen then the text of the desktop icons seems to be some random memory garbage after a suspend.

Revision history for this message
JohnEverest (john-everest) wrote :

Currently testing with Kubuntu 17.04 daily build 21/01/2017. No change

Revision history for this message
Damien (damien.kde) wrote :

Also affected, using Kubuntu 16.04 with NVIDIA driver 375.39.

Revision history for this message
JohnEverest (john-everest) wrote :

Still a problem in Kubuntu 17.04 release (Updates to 13/05/2017)
Resizing a desktop icon restores text description.

Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Kubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Kubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Kubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1634389

and any other logs that are relevant for this particular issue.

Changed in kubuntu-ppa:
status: New → Incomplete
Revision history for this message
JohnEverest (john-everest) wrote :

Now running Kubuntu 18.04 problem still exists. However it does NOT occur with the default Nouveau video driver but returns when the recommended 4.6.0 NVIDIA 390.48 driver is installed.
Still need to restore icons by changing icon size to something else and then back again.

Revision history for this message
jay marm (jay-marm) wrote :

I'm running a clean install of Kubuntu 18 with the latest Nvidia drivers and am having the same issue: text on icons are a block of coloured static with black borders after suspect/resume.

I haven't found a way to refresh them other than to reboot.

Revision history for this message
Scott Deagan (scott-deagan) wrote :

This seems to be a long standing issue that has yet to be resolved. It seems to only happen with the Nvidia proprietary driver (I don't experience the issue when I'm using the Intel iGPU).

In response to #10: you dno't have to reboot. You can run:

killall plasmashell && kstart plasmashell

from the terminal.

Revision history for this message
JohnEverest (john-everest) wrote :

I can reset the icons just by resizing the icons from the desktop. Right click > icons > icon size.

I am currently testing Kubuntu 18.10 daily. About one week ago the problem appeared to have been fixed but with the latest updated it has returned.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Kubuntu PPA because there has been no activity for 60 days.]

Changed in kubuntu-ppa:
status: Incomplete → Expired
Revision history for this message
Lucian Ator (luator) wrote :

Still an issue on Kubuntu 19.04. I am using the Nvidia driver.

Changed in kubuntu-ppa:
status: Expired → Confirmed
Revision history for this message
Christoph Haas (chaas) wrote :

Same on 20.04 by the way.

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