Files application throws an error 'Oops! Something went wrong' when clicked on 'Recents'

[Anurag]

The application crashes every time I click on 'Recent' with this message in a pop-up window:

"Unhandled error message: Message recipient disconnected from message bus without replying."

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: nautilus 1:3.20.3-1ubuntu3
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
Uname: Linux 4.8.0-22-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Oct 13 22:34:57 2016
ExecutablePath: /usr/bin/nautilus
GsettingsChanges:
 b'org.gnome.nautilus.preferences' b'enable-interactive-search' b'false'
 b'org.gnome.nautilus.window-state' b'geometry' b"'890x550+476+24'"
InstallationDate: Installed on 2016-10-13 (0 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus: gnome-terminal 3.20.2-1ubuntu5

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[max (max-illis)]

I have the same issue. Let me know what information you need

[jferna57 (jferna57)]

Me too. Steps to reproduce the bug:

1. Log in with an anonymous user (with a normal session happens too)
2. Open nautilus.
3. Click on Recent Items
4. An error appear (see Seleccion_040.jpg)

I try to find more information about it.

[Chris Hermansen (c-hermansen)]

My steps are similar to #4 above but the problem occurs when I am logged in as regular user (me).

Seems to be no workaround.

FWIW my 16.10 is upgraded from 16.04 and not a fresh install.

[Jean-Max Reymond (jmreymond-free)]

same issue with regular user and update from 16.04 to 16.10

[Mordi (mrdc76)]

I too have the same issue. Updated from (fresh) 16.04 to 16.10. The error occurs with the guest account as well.

[Arno Mühren (arnomuhren)]

This bug affects me as well. It was an upgrade from 16.04 to 16.10.
It is not possible to open the recents tab in nautilus.

[Fabio B (bonfabio)]

This bug affects me as well, anyway the "recent files" works inside modal windows while opening/selecting files

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[Sebastien Bacher (seb128)]

the log has that error "nautilus[2093]: Could not find signal handler 'create_folder_dialog_on_response'. Did you compile with -rdynamic?" unsure if that's the issue though

[Olivier Febwin (febcrash)]

same issue!

[Olivier Febwin (febcrash)]

https://bugzilla.gnome.org/show_bug.cgi?id=773534

[Olivier Febwin (febcrash)]

https://bugzilla.gnome.org/show_bug.cgi?id=773300

[Jean-Max Reymond (jmreymond-free)]

as described in https://bugzilla.gnome.org/show_bug.cgi?id=773300

Adding "Environment=DISPLAY=:0" in the service file:
/usr/lib/systemd/user/gvfs-daemon.service, solves it.

[Iiro Laiho (iiro)]

The package needs to be made to not to preserve the /usr/lib/systemd/user/gvfs-daemon.service file?

[Robert Edwards (raedwards)]

Confirmed that the fix posted by Jean-Max Reymond solves the issue.

[Ioannis Iliadis - Ilousis (ioannis.ilousis)]

I can also confirm that: The post, of Jean-Max Reymond on 2016-11-07, is the solution.

[Meindert Frouws (m-j-frouws)]

The fix posted by Jean-Max Reymond didn't solve the issue for me.

[Jason Robinson (jaywink)]

Confirmed #15 workaround works for me. Note, reboot/relogin is needed after editing the file. Ubuntu 16.10 fresh install.

[Robert J. Wingard (bw1277-f)]

Confirming #15 workaround works for me. As mentioned in #20, a reboot/relogin is required.

[Riccardo (riciricir)]

Same for me, workaround #15 works (Ubuntu 16.10 Unity) after reboot.

(Editing /usr/lib/systemd/user/gvfs-daemon.service requires root privileges).

[Sebastien Bacher (seb128)]

upstream commited a simple change to not required gtk_init for that backend which should solve the issue

https://git.gnome.org/browse/gvfs/commit/?id=6883981a14fbe512815783a2966f2a8a0149034f

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Meindert Frouws (m-j-frouws)]

#15 workaround works partially.I have two accounts on my computer. It works only for the first person that logs in.

[[e-mail] (john-vosslers)]

#15 workaround does NOT work for me.

My issue is specific to accessing an audio CD in an external USB CD drive.

The issue surfaced when I upgraded the Ubuntu 16.04 kernel from 4.4.0-59 to 4.4.0-62.

Booting under the older 4.4.0-59 kernel does NOT restore functionality.

At the same time I upgraded the kernel I also upgraded several packages (apt-get upgrade). I suspect the bug was introduced in one of these packages.

List of packages upgraded:

gstreamer1.0-plugins-ugly-amr:amd64 (1.8.2-1ubuntu0.1, 1.8.3-1ubuntu0.1)
liboxideqt-qmlplugin:amd64 (1.19.4-0ubuntu0.16.04.1, 1.20.4-0ubuntu0.16.04.1)
libkrb5-3:amd64 (1.13.2+dfsg-5ubuntu1, 1.13.2+dfsg-5ubuntu2)
libkrb5-3:i386 (1.13.2+dfsg-5ubuntu1, 1.13.2+dfsg-5ubuntu2)
libgssapi-krb5-2:amd64 (1.13.2+dfsg-5ubuntu1, 1.13.2+dfsg-5ubuntu2)
libgssapi-krb5-2:i386 (1.13.2+dfsg-5ubuntu1, 1.13.2+dfsg-5ubuntu2)
gstreamer1.0-alsa:amd64 (1.8.2-1ubuntu0.2, 1.8.3-1ubuntu0.1)
liboxideqtquick0:amd64 (1.19.4-0ubuntu0.16.04.1, 1.20.4-0ubuntu0.16.04.1)
libdrm-nouveau2:amd64 (2.4.67-1ubuntu0.16.04.2, 2.4.70-1~ubuntu16.04.1)
libdrm-nouveau2:i386 (2.4.67-1ubuntu0.16.04.2, 2.4.70-1~ubuntu16.04.1)
os-prober:amd64 (1.70ubuntu3, 1.70ubuntu3.3)
linux-libc-dev:amd64 (4.4.0-59.80, 4.4.0-62.83)
liboxideqtcore0:amd64 (1.19.4-0ubuntu0.16.04.1, 1.20.4-0ubuntu0.16.04.1)
gstreamer1.0-plugins-base-apps:amd64 (1.8.2-1ubuntu0.2, 1.8.3-1ubuntu0.1)
openssl:amd64 (1.0.2g-1ubuntu4.5, 1.0.2g-1ubuntu4.6)
libgnutls-openssl27:amd64 (3.4.10-4ubuntu1.1, 3.4.10-4ubuntu1.2)
ntfs-3g:amd64 (1:2015.3.14AR.1-1build1, 1:2015.3.14AR.1-1ubuntu0.1)
gstreamer1.0-tools:amd64 (1.8.2-1~ubuntu1, 1.8.3-1~ubuntu0.1)
iucode-tool:amd64 (1.5.1-1, 1.5.1-1ubuntu0.1)
gstreamer1.0-plugins-good:amd64 (1.8.2-1ubuntu0.3, 1.8.3-1ubuntu0.3)
libglapi-mesa:amd64 (11.2.0-1ubuntu2.2, 12.0.6-0ubuntu0.16.04.1)
libglapi-mesa:i386 (11.2.0-1ubuntu2.2, 12.0.6-0ubuntu0.16.04.1)
humanity-icon-theme:amd64 (0.6.10, 0.6.10.1)
sudo:amd64 (1.8.16-0ubuntu1.2, 1.8.16-0ubuntu1.3)
google-chrome-stable:amd64 (56.0.2924.76-1, 56.0.2924.87-1)
console-setup-linux:amd64 (1.108ubuntu15.2, 1.108ubuntu15.3)
open-vm-tools:amd64 (2:10.0.7-3227872-2ubuntu1, 2:10.0.7-3227872-5ubuntu1~16.04.1)
libxatracker2:amd64 (11.2.0-1ubuntu2.2, 12.0.6-0ubuntu0.16.04.1)
libk5crypto3:amd64 (1.13.2+dfsg-5ubuntu1, 1.13.2+dfsg-5ubuntu2)
libk5crypto3:i386 (1.13.2+dfsg-5ubuntu1, 1.13.2+dfsg-5ubuntu2)
gstreamer1.0-plugins-bad:amd64 (1.8.2-1ubuntu0.2, 1.8.3-1ubuntu0.2)
console-setup:amd64 (1.108ubuntu15.2, 1.108ubuntu15.3)
libegl1-mesa:amd64 (11.2.0-1ubuntu2.2, 12.0.6-0ubuntu0.16.04.1)
gstreamer1.0-plugins-base:amd64 (1.8.2-1ubuntu0.2, 1.8.3-1ubuntu0.1)
gstreamer1.0-plugins-base:i386 (1.8.2-1ubuntu0.2, 1.8.3-1ubuntu0.1)
libklibc:amd64 (2.0.4-8ubuntu1.16.04.2, 2.0.4-8ubuntu1.16.04.3)
gstreamer1.0-plugins-bad-videoparsers:amd64 (1.8.2-1ubuntu0.2, 1.8.3-1ubuntu0.2)
libwxgtk3.0-0v5:amd64 (3.0.2+dfsg-1.3, 3.0.2+dfsg-1.3ubuntu0.1)
libgstreamer-plugins-good1.0-0:amd64 (1.8.2-1ubuntu0.3, 1.8.3-1ubuntu0.3)
gstreamer1.0-pulseaudio:amd64 (1.8.2-1ubuntu0.3, 1.8.3-1ubuntu0.3)
libgbm1:amd64 (11.2.0-1ubuntu2.2, 12.0.6-0ubuntu0.16.04.1)
krb5-locales:amd64 (1.13.2+dfsg-5ubuntu1, 1.13.2+dfsg-5ubuntu2)
libdrm-amdgpu1:amd64 (2.4.67-1ubuntu0.16....

[schuko24 (gerd-saenger)]

Had updated to 16.10 a few weeks ago, but running only on kernel 4.4 because of issues with systemd. Recent update to kernel 4.8 was successful and brought up the bug 1633162.

Workaround #15 works fine (Ubuntu 16.10 Unity).

[N V R Vikram G (gnvrvikram)]

I too have the same issue but #15 did not workout for me. Some help needed.

[Terry Dixon (terry-dixon)]

workaround #15 works (Ubuntu 16.10 Unity)for me

[Launchpad Janitor (janitor)]

This bug was fixed in the package gvfs - 1.33.90-0ubuntu1

---------------
gvfs (1.33.90-0ubuntu1) artful; urgency=medium

  * New upstream release (LP: #1633162)
  * debian/control.in:
    - Drop obsolete Build-Depends on libgtk-3-dev
  * Drop disable-polkit-rules-no-admin.patch:
    - Applied in new release

 -- Jeremy Bicha <email address hidden> Mon, 14 Aug 2017 10:25:38 -0400