simple scan does not recognize the drivers

Bug #1623654 reported by Fred Hooper
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
New
Undecided
Unassigned

Bug Description

simple scan worked fine with my printer/scanner - Samsung M2070FW beforw my upgrade to 16.07 now the printer works but the scanner does not.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.16
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic i686
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Wed Sep 14 16:32:05 2016
InstallationDate: Installed on 2014-11-25 (659 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: Upgraded to xenial on 2016-08-04 (41 days ago)
VarLogDistupgradeApttermlog: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-term.log'
VarLogDistupgradeTermlog:

Revision history for this message
Fred Hooper (fredbaby) wrote :
affects: ubuntu-release-upgrader (Ubuntu) → simple-scan (Ubuntu)
Revision history for this message
Fred Hooper (fredbaby) wrote :

I'M NOT SURE WHAT TO DO NEXT.

Revision history for this message
Fred Hooper (fredbaby) wrote : Re: [Bug 1623654] Re: simple scan does not recognize the drivers

can you help me fix it?

-----Original Message-----
From: Brian Murray <email address hidden>
To: fredbaby <email address hidden>
Sent: Fri, Sep 16, 2016 2:20 pm
Subject: [Bug 1623654] Re: simple scan does not recognize the drivers

** Package changed: ubuntu-release-upgrader (Ubuntu) => simple-scan
(Ubuntu)

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Title:
  simple scan does not recognize the drivers

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