Scanning from CanoScan Lide 120 results in black pages only

Bug #1622306 reported by Hans Müller
30
This bug affects 3 people
Affects Status Importance Assigned to Milestone
sane-backends (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Scanning from simple-scan using a CanoScan LIDE 120 has very different results:

Ubuntu 14 originally comes with a sane-driver that does not support this scanner.

Ubuntu 15 & 16 with original sane-package produces only black empty pages.

Ubuntu 16 LTS with self-built sane version 1.25 or 1.26 (daily GIT snapshot) produces only black and empty pages.

WORKAROUND: Ubuntu 14 with additional sane-package out of apt-repository from ppa:rolfbensch/sane-git works without problems.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1622306/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
affects: ubuntu → sane-backends (Ubuntu)
penalvch (penalvch)
description: updated
Changed in sane-backends (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
tags: added: xenial
Revision history for this message
Rolf Leggewie (r0lf) wrote :

Just ignore Christopher as most sane people do. This bug ticket has enough information to start work on it.

Changed in sane-backends (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Hans Müller / Rolf Leggewie, unfortunately, I wasn't aware that apport doesn't presently work for sane-backends, and I've filed https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1656599 about it. My bad.

Revision history for this message
Christophe Olivé (molinel) wrote :

Hello, all.

 Scanner CanoScan Lide 120 is detected but doesn't work with Simplescan or Xsane. Ubuntu 16.04 LTS.

May be because The sane-genesys library implements a SANE (Scanner Access Now Easy) backend that provides access to USB flatbed scanners based on the Genesys GL646, GL841, GL843, GL847 and GL124 chips.

the canoscan Lide 120 is based on a GL848+ !!!!!

not supported !!!

thanks to see that.

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