nautilus file copy dialog does not always close properly on completion

Bug #1615862 reported by Rocko
38
This bug affects 8 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

The new 'Moving/Copying X files to..." dialog in nautilus doesn't always close properly on completion (although the text does change to 'Moved/Copied').

When this happens, the filled-in circle in nautilus' title bar stays on and the nautilus icon in the unity launcher continues to indicate that an operation is still in progress, even though it in fact complete. If you close nautilus and re-open it, the 'Moved/Copied' dialog appears at the top of the screen, detached from the nautilus window (see attached image).

When it does work properly, after a few seconds the filled-in circle in nautilus disappears, the move/copy dialog disappears, and the unity launcher icon resets to its non-copying mode.

I don't know exactly what makes this happen, but it occurs reasonably frequently.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: nautilus 1:3.20.2-0ubuntu1
Uname: Linux 4.6.4-040604-generic x86_64
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Aug 23 08:20:44 2016
GsettingsChanges: b'org.gnome.nautilus.window-state' b'geometry' b"'890x550+65+24'"
InstallationDate: Installed on 2016-07-04 (49 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
SourcePackage: nautilus
UpgradeStatus: Upgraded to yakkety on 2016-07-24 (29 days ago)

Revision history for this message
Rocko (rockorequin) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

thanks, that looks like bug #1610200

Changed in nautilus (Ubuntu):
importance: Undecided → Low
Revision history for this message
Rocko (rockorequin) wrote :

The disembodied file copy popup does look like bug #1610200 - is there perhaps a separate issue in this bug, though, regarding how the copy indicator does not always disappear automatically a few seconds after the copy completes?

Revision history for this message
Sebastien Bacher (seb128) wrote :

could be indeed, is that similar to https://bugzilla.gnome.org/show_bug.cgi?id=768417 ?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
Revision history for this message
Tonton Manu (dubreucq) wrote :

On my config, the 'Moved/Copied' dialog is not detached from the nautilus windows, but it remains displayed on all nautilus windows, including those I open after the copy/move operation is finished.
The copy bar also remains on the Unity icon.
It only disappears when I close all nautilus windows opened. Then, I can open new nautilus window and the copy/move dialog doesn't appear anymore.

This problem seems to appear when I copy many files in one time, or big files.

Revision history for this message
Denis Bernard (db47h) wrote :

I fail to see how this is a duplicate of bug #1610200, which has been fixed in gtk+-3.0 - 3.20.9-1ubuntu1. This still happens for me on Ubuntu 17.04 / gtk 3.22.

What happens for me is that the copy progress pop-over opens in all nautilus windows and once the copy operation finishes, the Unity icon for "Files" shows the copy progress overlay until I close the pop-over in *all* nautilus windows (which can be tricky to track when you have several external devices).

Revision history for this message
Denis Bernard (db47h) wrote :

This may actually be a duplicate of bug #1634939 "Copy progress popover should close on completion".

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