System fails to Suspend when on battery and HDMI connected device present

[Attila Szász]

I updated to the latest official kernel tonight on Ubuntu 16.04.1 LTS.
I can Suspend + Resume if
1) the laptop is not running on battery
2) there's no device attached on HDMI

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-34-generic 4.4.0-34.53
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tilushq 5970 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Aug 8 20:20:10 2016
HibernationDevice: RESUME=UUID=1bb24b5a-791d-4b20-aa2c-7d94a422dc6b
InstallationDate: Installed on 2016-03-21 (139 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 006: ID 8087:0a2a Intel Corp.
 Bus 001 Device 003: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
 Bus 001 Device 008: ID 062a:4101 Creative Labs Wireless Keyboard/Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX303UA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed root=UUID=33644c26-0732-468b-adcf-5b6d1da3df86 ro quiet splash acpi_osi= vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-34-generic N/A
 linux-backports-modules-4.4.0-34-generic N/A
 linux-firmware 1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/27/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX303UA.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX303UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX303UA.202:bd08/27/2015:svnASUSTeKCOMPUTERINC.:pnUX303UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX303UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc1

[Attila Szász (tilusnet)]

Hi,

The reboot on resume failure just got more severe, see
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1629696

Why was the old ticket <https://bugs.launchpad.net/bugs/1611088> tagged
with "old-bios"?

On Thu, 1 Sep 2016 at 16:11 Christopher M. Penalver <
<email address hidden>> wrote:

> ** Tags added: bios-outdated-208
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1611088
>
> Title:
> System fails to Suspend when on battery and HDMI connected device
> present
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I updated to the latest official kernel tonight on Ubuntu 16.04.1 LTS.
> I can Suspend + Resume if
> 1) the laptop is not running on battery
> 2) there's no device attached on HDMI
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: linux-image-4.4.0-34-generic 4.4.0-34.53
> ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
> Uname: Linux 4.4.0-34-generic x86_64
> ApportVersion: 2.20.1-0ubuntu2.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: tilushq 5970 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Mon Aug 8 20:20:10 2016
> HibernationDevice: RESUME=UUID=1bb24b5a-791d-4b20-aa2c-7d94a422dc6b
> InstallationDate: Installed on 2016-03-21 (139 days ago)
> InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 006: ID 8087:0a2a Intel Corp.
> Bus 001 Device 003: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
> Bus 001 Device 008: ID 062a:4101 Creative Labs Wireless Keyboard/Mouse
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ASUSTeK COMPUTER INC. UX303UA
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed
> root=UUID=33644c26-0732-468b-adcf-5b6d1da3df86 ro quiet splash acpi_osi=
> vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-4.4.0-34-generic N/A
> linux-backports-modules-4.4.0-34-generic N/A
> linux-firmware 1.157.2
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 08/27/2015
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: UX303UA.202
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: UX303UA
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: ATN12345678901234567
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrUX303UA.202:bd08/27/2015:svnASUSTeKCOMPUTERINC.:pnUX303UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.name: UX303UA
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1611088/+subscriptions
>

[Attila Szász (tilusnet)]

I tested with the upstream http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc8 and that works!

Interestingly, once I rebooted again into my current kernel the problem disappeared!

[Attila Szász (tilusnet)]

Maybe I should be more specific:
the 'current kernel' I referred to above is 4.4.0-38-generic.

[penalvch (penalvch)]

Attila Szász, you would probably want to reboot/start from shutdown a few times into the current kernel before calling this issue settled. It could be some wonky non-deterministic issue that pops up.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]