package linux-image-4.4.0-31-generic 4.4.0-31.50 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #1609137 reported by Conor Dowley
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
New
Undecided
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Bug Description

Computer froze mid-update to 16.04 and this package has been causing issues ever since.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-31-generic 4.4.0-31.50
ProcVersionSignature: Ubuntu 3.13.0-92.139-generic 3.13.11-ckt39
Uname: Linux 3.13.0-92-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: conor 3396 F.... pulseaudio
 /dev/snd/controlC0: conor 3396 F.... pulseaudio
Date: Tue Aug 2 13:43:11 2016
DuplicateSignature:
 package:linux-image-4.4.0-31-generic:4.4.0-31.50
 Setting up linux-image-4.4.0-31-generic (4.4.0-31.50) ...
 Internal Error: Could not find image (/boot/vmlinuz-4.4.0-31-generic)
 dpkg: error processing package linux-image-4.4.0-31-generic (--configure):
  subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
HibernationDevice: RESUME=UUID=f1ae685c-aae5-45b9-aa80-306721d24f95
InstallationDate: Installed on 2015-01-06 (573 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-92-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.1
SourcePackage: linux
Title: package linux-image-4.4.0-31-generic 4.4.0-31.50 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: Upgraded to xenial on 2016-08-01 (1 days ago)
dmi.bios.date: 06/12/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.24
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3624
dmi.board.vendor: Quanta
dmi.board.version: 18.37
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.24:bd06/12/2009:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.37:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Conor Dowley (cdowley) wrote :
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1609136, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
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