Ubuntu 16.04 Desktop Image fails on boot

Bug #1595504 reported by Adam Kalisz
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

Kernel 4.4.0-21-generic
Dell XPS L502X/0NJT03, BIOS A7 10/20/2011

If booted from bootable USB Stick, after a menu item like "Try Ubuntu without installing" or "Install Ubuntu" is chosen I get a kernel panic.

Also similar to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1318455

Besides the screen shot of the kernel panic no logs present, since apport-collect couldn`t be run. I had this failure on BIOS A7 and a similar kernel panic on BIOS A12 with this particular bootable USB created to the best of my knowledge with: Universal-USB-Installer-1.9.6.4.exe (on Windows).
I didn't get kernel panic, if I booted from a DVD with the same Xenial Xerus (16.04) image.

Then I tried with Yakketty Yak from June 24th 2016 (kernel 4.4.0-25-generic) and it worked. I must say, I upgraded the BIOS to A12 before.
---
ApportVersion: 2.20.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2347 F.... pulseaudio
CasperVersion: 1.376
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
LiveMediaBuild: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160623)
MachineType: Dell Inc. Dell System XPS L502X
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 inteldrmfb
 1 nouveaufb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid initrd=/casper/initrd.lz quiet splash --- BOOT_IMAGE=/casper/vmlinuz.efi
ProcVersionSignature: Ubuntu 4.4.0-25.44-generic 4.4.13
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-25-generic N/A
 linux-backports-modules-4.4.0-25-generic N/A
 linux-firmware 1.158
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
Tags: yakkety
Uname: Linux 4.4.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/07/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0NJT03
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd09/07/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0NJT03:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L502X
dmi.sys.vendor: Dell Inc.

Revision history for this message
Adam Kalisz (adam-kalisz) wrote :
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1595504

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Can you see if this issue also happens with the latest daily image? It can be downloaded from:
http://cdimage.ubuntu.com/daily-live/current/

Changed in linux (Ubuntu):
importance: Undecided → High
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
description: updated
description: updated
Revision history for this message
Adam Kalisz (adam-kalisz) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected yakkety
description: updated
Revision history for this message
Adam Kalisz (adam-kalisz) wrote : CRDA.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : IwConfig.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : JournalErrors.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : Lspci.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : Lsusb.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : ProcModules.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : PulseList.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : UdevDb.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote : WifiSyslog.txt

apport information

Revision history for this message
Adam Kalisz (adam-kalisz) wrote :

Ubuntu 16.04 image from bootable USB drive (created with Universal-USB-Installer-1.9.6.4.exe), with BIOS A12

description: updated
penalvch (penalvch)
tags: added: latest-bios-a12
tags: added: xenial
tags: added: regression-release
removed: xenial
Revision history for this message
penalvch (penalvch) wrote :

Adam Kalisz, to see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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