Model: Inspiron 5547
Manufacturer
After the engineer replaced the touchpad, it works in windows and even in system diagnostics but not in ubuntu( either installed or from pendrive). In cat /proc/bus/input/devices, it lists the touchpad, but does not recognize it.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-86-generic.
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: vinayak 2515 F.... pulseaudio
/dev/snd/controlC0: vinayak 2515 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'HDMI'/'HDA Intel HDMI at 0xb0c10000 irq 65'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xb0c14000 irq 64'
Mixer name : 'Realtek ALC255'
Components : 'HDA:10ec0255,10280640,00100002'
Controls : 26
Simple ctrls : 13
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=73b74eee-ea02-4c2c-9399-6bd39e5cf443
InstallationDate: Installed on 2014-12-29 (536 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 5547
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic.efi.signed root=UUID=764e0ebb-bfce-456b-bc43-f0d6f9750bf2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
RelatedPackageVersions:
linux-restricted-modules-3.13.0-86-generic N/A
linux-backports-modules-3.13.0-86-generic N/A
linux-firmware 1.127.22
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-86-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip docker fuse lpadmin plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 01/23/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0CHTC2
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn0CHTC2:rvr:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5547
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1593925
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.