| 2016-06-18 05:49:54 |
Vinayak Tantia |
bug |
|
|
added bug |
| 2016-06-18 05:49:54 |
Vinayak Tantia |
attachment added |
|
devices https://bugs.launchpad.net/bugs/1593925/+attachment/4685929/+files/devices |
|
| 2016-06-18 06:00:07 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2016-06-18 06:30:45 |
Vinayak Tantia |
tags |
synaptics touchpad |
apport-collected staging synaptics touchpad trusty |
|
| 2016-06-18 06:30:47 |
Vinayak Tantia |
description |
Model: Inspiron 5547
Manufacturer
After the engineer replaced the touchpad, it works in windows and even in system diagnostics but not in ubuntu( either installed or from pendrive). In cat /proc/bus/input/devices, it lists the touchpad, but does not recognize it. |
Model: Inspiron 5547
Manufacturer
After the engineer replaced the touchpad, it works in windows and even in system diagnostics but not in ubuntu( either installed or from pendrive). In cat /proc/bus/input/devices, it lists the touchpad, but does not recognize it.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-86-generic.
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: vinayak 2515 F.... pulseaudio
/dev/snd/controlC0: vinayak 2515 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'HDMI'/'HDA Intel HDMI at 0xb0c10000 irq 65'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xb0c14000 irq 64'
Mixer name : 'Realtek ALC255'
Components : 'HDA:10ec0255,10280640,00100002'
Controls : 26
Simple ctrls : 13
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=73b74eee-ea02-4c2c-9399-6bd39e5cf443
InstallationDate: Installed on 2014-12-29 (536 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 5547
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic.efi.signed root=UUID=764e0ebb-bfce-456b-bc43-f0d6f9750bf2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
RelatedPackageVersions:
linux-restricted-modules-3.13.0-86-generic N/A
linux-backports-modules-3.13.0-86-generic N/A
linux-firmware 1.127.22
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-86-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip docker fuse lpadmin plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 01/23/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0CHTC2
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn0CHTC2:rvr:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5547
dmi.product.version: A07
dmi.sys.vendor: Dell Inc. |
|
| 2016-06-18 06:30:47 |
Vinayak Tantia |
attachment added |
|
AlsaDevices.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685932/+files/AlsaDevices.txt |
|
| 2016-06-18 06:30:49 |
Vinayak Tantia |
attachment added |
|
AplayDevices.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685933/+files/AplayDevices.txt |
|
| 2016-06-18 06:30:51 |
Vinayak Tantia |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685934/+files/BootDmesg.txt |
|
| 2016-06-18 06:30:52 |
Vinayak Tantia |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685935/+files/CRDA.txt |
|
| 2016-06-18 06:30:54 |
Vinayak Tantia |
attachment added |
|
Card0.Amixer.values.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685936/+files/Card0.Amixer.values.txt |
|
| 2016-06-18 06:30:55 |
Vinayak Tantia |
attachment added |
|
Card0.Codecs.codec.0.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685937/+files/Card0.Codecs.codec.0.txt |
|
| 2016-06-18 06:30:57 |
Vinayak Tantia |
attachment added |
|
Card1.Amixer.values.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685938/+files/Card1.Amixer.values.txt |
|
| 2016-06-18 06:30:58 |
Vinayak Tantia |
attachment added |
|
Card1.Codecs.codec.0.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685939/+files/Card1.Codecs.codec.0.txt |
|
| 2016-06-18 06:31:00 |
Vinayak Tantia |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685940/+files/CurrentDmesg.txt |
|
| 2016-06-18 06:31:01 |
Vinayak Tantia |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685941/+files/IwConfig.txt |
|
| 2016-06-18 06:31:02 |
Vinayak Tantia |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685942/+files/Lspci.txt |
|
| 2016-06-18 06:31:04 |
Vinayak Tantia |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685943/+files/Lsusb.txt |
|
| 2016-06-18 06:31:07 |
Vinayak Tantia |
attachment added |
|
PciMultimedia.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685944/+files/PciMultimedia.txt |
|
| 2016-06-18 06:31:10 |
Vinayak Tantia |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-06-18 06:31:12 |
Vinayak Tantia |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685945/+files/ProcCpuinfo.txt |
|
| 2016-06-18 06:31:14 |
Vinayak Tantia |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685946/+files/ProcEnviron.txt |
|
| 2016-06-18 06:31:15 |
Vinayak Tantia |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685947/+files/ProcInterrupts.txt |
|
| 2016-06-18 06:31:17 |
Vinayak Tantia |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685948/+files/ProcModules.txt |
|
| 2016-06-18 06:31:19 |
Vinayak Tantia |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685949/+files/PulseList.txt |
|
| 2016-06-18 06:31:20 |
Vinayak Tantia |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685950/+files/RfKill.txt |
|
| 2016-06-18 06:31:22 |
Vinayak Tantia |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685951/+files/UdevDb.txt |
|
| 2016-06-18 06:31:25 |
Vinayak Tantia |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685952/+files/UdevLog.txt |
|
| 2016-06-18 06:31:28 |
Vinayak Tantia |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1593925/+attachment/4685953/+files/WifiSyslog.txt |
|
| 2016-06-20 15:39:50 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2016-06-20 15:39:51 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-07-03 16:35:14 |
penalvch |
tags |
apport-collected staging synaptics touchpad trusty |
apport-collected bios-outdated-a08 staging trusty |
|
| 2016-07-03 16:52:55 |
Vinayak Tantia |
description |
Model: Inspiron 5547
Manufacturer
After the engineer replaced the touchpad, it works in windows and even in system diagnostics but not in ubuntu( either installed or from pendrive). In cat /proc/bus/input/devices, it lists the touchpad, but does not recognize it.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-86-generic.
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: vinayak 2515 F.... pulseaudio
/dev/snd/controlC0: vinayak 2515 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'HDMI'/'HDA Intel HDMI at 0xb0c10000 irq 65'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xb0c14000 irq 64'
Mixer name : 'Realtek ALC255'
Components : 'HDA:10ec0255,10280640,00100002'
Controls : 26
Simple ctrls : 13
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=73b74eee-ea02-4c2c-9399-6bd39e5cf443
InstallationDate: Installed on 2014-12-29 (536 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 5547
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic.efi.signed root=UUID=764e0ebb-bfce-456b-bc43-f0d6f9750bf2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
RelatedPackageVersions:
linux-restricted-modules-3.13.0-86-generic N/A
linux-backports-modules-3.13.0-86-generic N/A
linux-firmware 1.127.22
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-86-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip docker fuse lpadmin plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 01/23/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0CHTC2
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn0CHTC2:rvr:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5547
dmi.product.version: A07
dmi.sys.vendor: Dell Inc. |
Model: Inspiron 5547
Manufacturer
After the engineer replaced the touchpad, it works in windows and even in system diagnostics but not in ubuntu( either installed or from pendrive). In cat /proc/bus/input/devices, it lists the touchpad, but does not recognize it.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-86-generic.
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: vinayak 2515 F.... pulseaudio
/dev/snd/controlC0: vinayak 2515 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'HDMI'/'HDA Intel HDMI at 0xb0c10000 irq 65'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xb0c14000 irq 64'
Mixer name : 'Realtek ALC255'
Components : 'HDA:10ec0255,10280640,00100002'
Controls : 26
Simple ctrls : 13
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=73b74eee-ea02-4c2c-9399-6bd39e5cf443
InstallationDate: Installed on 2014-12-29 (536 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 5547
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic.efi.signed root=UUID=764e0ebb-bfce-456b-bc43-f0d6f9750bf2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
RelatedPackageVersions:
linux-restricted-modules-3.13.0-86-generic N/A
linux-backports-modules-3.13.0-86-generic N/A
linux-firmware 1.127.22
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-86-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip docker fuse lpadmin plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 01/23/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0CHTC2
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn0CHTC2:rvr:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5547
dmi.product.version: A07
dmi.sys.vendor: Dell Inc. |
|
| 2016-07-03 17:37:35 |
penalvch |
linux (Ubuntu): status |
Incomplete |
Invalid |
|
