Switching to USB sound device stops USB mouse clicks from registering
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xorg (Ubuntu) |
New
|
Low
|
Unassigned |
Bug Description
When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device.
Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/
This is *deeply* weird, BTW.
Hardware:
Jabra EVOLVE 80 headset
lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom
Steps to reproduce:
1. Connect the device to a USB port.
2. Open Sound Settings window.
3. Select the Jabra USB device as the primary sound device.
4. Observe that mouse clicks no longer register outside of the System Settings window.
dmesg shows the following during this process:
[130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd
[130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305
[130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS
[130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S
[130169.223038] usb 2-2.1.1: SerialNumber: 000051E7669007
[130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/
[130169.302858] hid-generic 0003:0B0E:
[130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4
[130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83
[130177.637403] usb 2-2.1.1: USB disconnect, device number 22
This appears to possibly be related to bug #1371853.
I'm happy to provide more information, try custom kernels, etc. as needed. Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSign
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelMo
.tmp.unity_
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
Date: Fri May 13 13:00:25 2016
DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed
i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed
virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed
virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665]
InstallationDate: Installed on 2015-10-03 (222 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-04-25 (17 days ago)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0TM99H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Wed May 11 10:39:32 2016
xserver.configfile: default
xserver.errors: SynPS/2 Synaptics TouchPad: Read error 19
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5153
vendor SHP
xserver.version: 2:1.18.3-1ubuntu2
tags: | added: bios-outdated-a07 |
Changed in xorg (Ubuntu): | |
importance: | Undecided → Low |
status: | New → Incomplete |
Changed in xorg (Ubuntu): | |
status: | Expired → Confirmed |
Changed in xorg (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in xorg (Ubuntu): | |
status: | Incomplete → New |
Just to add, the device does have a set of buttons as well, so it might be some sort of USB HID conflict? Only two of them show anything when run under xev, XF86VolumeUp and XF86VolumeDown.